Dear Guest,
Thank you for choosing to stay with us and for sharing your valuable feedback. We have noted your perceptive inputs regarding the food variety and buffet offerings, and are constantly working on improving the variety of our food and experimenting with new menus, based on the feedback given by our guests.
Regarding the pet friendly facilities and services, as a pet friendly resort, we have endeavored to make the property as inclusive as possible for all our guests, including the furry ones. We are sorry that you were uncomfortable with the pets around the restaurant, however, we have ensured that all pet friendly areas are outdoors and separated from the main guest areas, are providing tissue wipes on the tables, and ensuring that regular cleaning and sanitization is done across the property.
Whenever you wish to visit us next, please feel free to reach out to me directly at gm.acg@lemontreehotels.com and I would be happy to handle the arrangements personally. We look forward to welcoming you to the Aurika experience again!
Best regards,
Hotel General Manager
Aurika, Coorg
Lemon Tree Hotels
~8,500 rooms. 87 hotels. 54 destinations.