I had been to Madikeri for my wedding anniversary celebrations. Booked this room in OYO for good price including breakfast, reached hotel around 5:30pm. In the reception Mr. Vishnu was very rude, he was saying breakfast is not included in your package, but actually I booked the room along with the breakfast. Then, I tried contacting OYO but they were of no use....simply they kept us on hold which is of not much help. We waited near reception for around 2hrs for checkin
Then I returned to reception and told him ok we are fine without breakfast and asked him for room keys, then he started exploiting the situation. He demanded Rs.600 else will deny checkin. As I don't have any option and went there with family I paid extra money. When I called Oyo after checkin they said you take the receipt of Rs 600 (what we paid at the time of Checkin) and you will get the refund. But the next day so called OYO experience manager called me and said he will refund Rs.170 as breakfast charges.
All the conversation with the Receptionist and waiting for checkin has screwed our wedding anniversary celebration. It was very disappointing trip to Coorg.
Will never recommend anyone to this hotel and also OYO........Had very bad experienceMore
- Free Wifi
- Free parking