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“Fantastic all inclusive”

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Santa Susanna Resort
Ranked #15 of 21 Hotels in Santa Susanna
Bath, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fantastic all inclusive”
Reviewed 21 April 2012

This was my first package holiday and I must admit I wasn't sure what to expect. I had no need to worry as the hotel was fantastic. As all the reviews say it is spotless and the staff are friendly, hardworking and polite. I am a vegan and was worried about the food but there was fresh fruit, salad, potatoes and a whole variety of other food in abundance. There is drink available constantly and although the spirits are not as strong as usual it does the job and there is Amstel constantly on tap.

We walked loads and Santa Susanna is a lovely place with lots of of old buildings to admire. We went into Barcelona on the train on two occassions and it is a cheap and efficient service. There was plenty of entertainment and although we didn't engage in this all the guests were friendly and I didn't see any rowdy behaviour at all.

I swam daily in the outdoor pool which although totally unheated was very refreshing and I usually got the pool to myself.

Our only slight issue was we were in a downstairs room (very bottom floor) and it was really cold all the time. We had 3 blankets and it was still cold at night. As this room never got any sun it never warmed up. So I would say ask for an upstairs room but be aware that if you end up on the main floor it is quite noisy due to the entertainment, bar etc.

We both had a fantastic time and I would say it is a great place to stay for anyone and is amazing value for money.

Room Tip: The bottom floors are cold, rooms 100 to 300. The 300 floor is on the bar level so the higher floors...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Caroline D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (617)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
kilmarnock
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 April 2012

This was our second trip to this hotel and the weather was not great (can’t blame the hotel0 it was early April). There was a problem with our booking we did not get the balcony we had booked for, but once again the staff were fantastic and we were moved to a room with a balcony the next day.
The food was plain but varied and plentiful; the staff were polite and always helpful. After one day the barman (Anayet) knew our order and had it ready for us when we wanted it.
This is a budget holiday expect that and you will receive more than you expected but do not expect 5 star you will be disappointed. Would I go back? Yes I would and probably will.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jimkillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2012

Just been on a 4 day hen wkend with 12 other ladies and had a fab time, don't look at the bad reviews cos there really wasn't anything to complain about. Food was good and plentiful, snack bar was nice, good drinks (we all got 3 at one time),and when asked fir a different cocktail the bar staff mixed random stuff up, verupy nice though!! staff friendly n helpful (we wanted more bedding as it was a little chilly at night, they brought them ASAP as well as putting us all near each other when asked) we stayed in hotel all 3 nights as we made our own entertainment and made friends with people in the hotel. Pool looked clean and plenty of beds. Nice little town only 5 min walk and to the lovely palm tree beach! Great jewellery shops all 2 euros in a few of them BARGAIN:-) only train ride away to many towns n also Barcelona. There is the mini train but also a little mini bus, driver on there was fab it was like a disco bus!
Great for all ages, so don't listen to those on here who put u off they obviously want 7 star quality fir 3 star prices!!
Bex n her chicks :-)

Room Tip: Ask for a room with a balcony not a pot hole window if your staying more than 3 nights to enjoy the...
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 18 April 2012

We got a late deal to Santa Susanna Resort for the later part of the Easter Holidays (me, my mum and two toddlers) and overall were impressed with what we got for the money - the hotel and rooms were clean, the food and drink were readily available and of a typical 3* standard (not gourmet but certainly more than edible!) and the entertainment for children was very good.
It was noisy at night, in part as everywhere is tiled and also as some people don't know when they've had enough to drink (not just the youngsters!!!)
Would I go back? I'm not sure (I didn't like the actual Resort of Santa Susanna) but I wouldn't put others off going either as a holiday is what you make it (just take some earplugs in case!!)

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrspastie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
runcorn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2012

Ok where to start!!

> Really needs updating the decor inside is horrible.
> There is no quiet or soft seating area's in this hotel.
> Constant kids running around with no parents watching them. 1 woman actually lost her toddler whilst we were there because she was to busy getting herself a drink!
> and so on an on an on......

Myself and 2 others arrived at santa susanna on friday (13th april) ..We arrived in the hotel and went to check in we was given our key and that was it..No direction to where our room was or any offer of help with baggage. The reception desk is in the bar so as we walked through the door there was a hen party there,around 30-40 kids running wild with no parents watching them and kareoke on so we were quite suprised by that,as we'd been travelling all day we wanted to put our case in the room and have a bite to eat and a drink..We finally found our room which was on the top floor then headed down to the bar for a drink..As it was 11.30pm the only food they had to offer was pizza or crisp..We had booked all inclusive but had to pay 6 euro's for a pizza as they stop serving food to all inclusive at 9.30.The entertainment is rubbish! They have nothing what so ever on in the day so if it rains (which it did for us ) Your left to make your own entertainment up and amuse yourselves! The night time isnt any better either we had a parrot show and a spanish dancer on which you cant see as the kids all stand in your way...Drinks : Your only allowed 2 drinks at a time per person which are served in small plastic cups, they hardly have anything decent to drink! you have a selection from 'cocktail of the day ' which was sex on the beach for 3days or vodka,gin,whisky,peach schnapps or amstel lager so you get really bored of drinking the same thing...Food was quite nice tho and its always cooked fresh, the toasties and chips from the snack bar outside are lovely :) we overheard a waitor call a young girl a english b*****d which we were totally disctusted by an did try to complain in which the manager said he didnt understand ( funny that eh! ) You have to be up at the crack of dawn to get a sun lounger as they go straight away..Rooms are freezing as they dont have heaters but do have blankets in your wardrobe, the hotel is very over crowded so not many places to sit we had to stand up all nite on the saturday in the end we ended up going out instead. we found an english bar called the drunken duck - fantastic pub an staff are fantastic would highly recommend...Overall not a bad holiday you get what you pay for really but wouldnt reccomend if you like your sleep or want a quiet relaxing holiday!!

Room Tip: Room a11 is the best room its very big and has a upstairs with 2 beds too
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  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leanne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Susanna Resort

Property: Santa Susanna Resort
Address: Crta. Nacional 2, Km 680, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Santa Susanna
Price range (per night): ₹ 3,534 - ₹ 10,012
Hotel Class:3 star — Santa Susanna Resort 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Santa Susanna Hotel Santa Susana
Hotel Santa Susanna

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