Lovely well equipped villa in a quiet location that exceeded our expectations. We had a fantastic week there with our young family. Enclosed private garden great for our toddler to run around in. The house has a nice separate BBQ area. We had the swimming pool to ourselves.
VILLA WITHOUT SWIMMING POOL despite the rental concluded
We rented this house from the 20th of June 2015 until the 4th of July 2015.
At our arrival the water of the swimming pool was cloudy and dirty.
On our 15 days rental we could enjoy and use only the swimming pool only the last 3 days .
The swimming pool has been emptied and cleaned for 7 days !
We tried to negotiate with the owner a fair compensation for the inconvenience caused but the owner was not conciliant.
We obtained a ridiculous compensation of 5%.
Not only we were cheated by the lack of the swimming pool but also we were awakened by the gardeners at 8h00 in the morning (cutting the trees and mowing the lawn).
We do not complain against the gardeners because they were doing their job but we do complain against the owner (and the copropriety) to fullfill their obligations during our stay instead of doing them before we arrive.
We love the area of Llafranc but this summer we have been quite disappointed by the lack of respect we faced.
That's why we leave this review and warn next renters in order to avoid them to face the same problems we met.
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|How easy was key pickup/access to the property?||Overall condition of the property|
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|Older travelers||Families with young children|