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All reviewsmain restaurantamadores beachsickness bugpool barcourtesy buscliff topfree bus to the beachgran canariaon taphead waiterfree safeentertainment teamentertainment roombranded spiritsplenty of choiceall inclusive hotelself service
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35 - 40 of 3,060 reviews
Reviewed 30 July 2018 via mobile

We are very enthusiastic about this all in hotel. Stayed 1 week with 2 kids and would come again. Good rooms, clean, great pools and entertainment, good food (buffets). Friendly and helpful staff. Only remark i would make is that the vegetables were usually over cooked.

Stayed: July 2018, travelled with family
4  Thank Sara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2018 via mobile

Well the reception staff soon had us checked in explained all we needed to know.they got the cases took to the rooms and that’s it were on holiday now.
The room was really nicely laid out with a modern feel , a roof fan and air conditioning but this seemed to be not as efficient has it could have been ,the bathroom was a very good and well laid space for us with a walk in shower there was also shower gel in a dispenser there were clean towels every day the room was cleaned to a high standard, there was fridge which they put bottled water in daily and (there was always plenty of water)
Because of the hotel design and build the lifts were a god send for one of party whom had walking difficulties this was never a problem because the lifts went to all levels which made it easy for her to get round.
The food and drink was all very enjoyable and plenty of it ,all the meals including the Asian ,Canarian and bbq are all buffet style which is nice to serve yourself and take what you enjoy more of, the drinks were local and international you only had to ask and you got.
The public areas were clean and tidy ,the pool areas were modern and some older areas were the hotel has gone under some refurbishment but there plenty of sun beds availble and you get a towel to change has many times as you wish .
I see on reviews about the up draft in the sea breeze restaurant this was a pain if you sat there for lunch and as this was the place to eat you did get fairly chilly lunch.
But generally the hotel was a nice place to spend your time all the staff including the fitness and entertainment were very polite and had time for all the guests.
There was always one of the management team wondering round who would always have chat if you noticed something was correct.

Stayed: July 2018, travelled with family
6  Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2018 via mobile

Stayed here for 9 nights and have to say it was fantastic it has just been renovated so it is spotless from the moment you arrive the check in staff were great even before we checked in about 9pm he put a wrist band on us to go down to the restaurant for dinner the room was big clean and shower room was massive. lots of choices for food and drinks always sun beds available not like some resorts where towels are on them from 6am no need to leave hotel as it's all there. shuttle bus outside the door to bring you to the beach if you want.
we checked out at 11am but were allowed to keep wristbands till we left hotel at 4pm so we were able to have lunch and a shower as some hotels charge for lunch once you check out. Staff were all very friendly.
I would have no problem returning

Stayed: July 2018, travelled with family
9  Thank S4457ZQmichaelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018

Just returned after a week. Excellent check in by Antonio, very helpful information. Room overlooking Amadores beach was lovely and kept very clean. The food was of good quality with lots of variation. For me, the cocktails were a let down, but all other drinks were fine. Pool area and activities were very good and we never had to look far for vacant sunbeds any time of day. A special mention to Pepe in the Emerald Bar, always smiling and making us laugh. The Seabreeze Restaurant was a little windy but had the option to sit inside if we wanted to. The Sports Bar very good also with nice outside seating area.

Finally all staff were very pleasant and made us feel very welcome.

Room Tip: We had room 466 on the fourth floor overlooking Amadores beach, excellent.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
3  Thank BurgessWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2018

1st time of going back since the refurbishment, wow what a difference, the additional sports bar has made all the difference and OMG what views. On arrival the staff were very professional and friendly. The food very good,the pools good, the only thing I would say I did here a lot of people moaning about the kids pool being right up the top. We used the curtesy bus to the beach a lot. Well what can I say about the staff, just brilliant, a credit to the hotel, will definitely be returning.

Stayed: July 2018, travelled as a couple
1  Thank jackiecullompton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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