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Reviews (1,032)
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Reviewed 15 June 2018 via mobile

We stayed here on the 17th may for two weeks. We had two apartments because there was 6 of us. Rooms were very clean and had what we needed. Upon arrival we found the reception staff helpful and polite. The hotel on a whole is clean and tidy. We went half board and the food was lovely. Never a problem with the food at all. All restaurant staff were polite and always helpful. The named us the big family as we have 4 children! They even made our young daughter a flower from straws and cocktails fancy thing! She still has it! We did have a few lunch meals which are exceptionally good value. All drinks are good. Yes there is birds arounds but the staff soon hush them away. Yes there is cats and you can smell them in a little part of hotel but that’s not there fault and to be honest it’s not that bad. The walk to beach is roughly 10mins and it is down hill but the beaches are perfect and worth the walk. All in all a fab hotel at a excellent price, and amazing staff. So expect more for your money as this is a great hotel.

Stayed: May 2018, travelled with family
2  Thank GemTimplus4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 21 June 2018

Dear GemTimplus4,

Thank you for speaking about our cleanliness, important point and we do have it great :D
Thank you for mentioning our good food and for being on Half Board, we do have 7 days different menu.
Thank you for saying the politiness and friendliness of our staff... they are TOP!
Thank you for remember our good value-service, we try to do our best to give you the best service we can :)
Thank you for loving animals, i do love cats, they are just round the area but at the end we are people with animals round the world, has to love it!
Thank you for being our guest and stay close to us and understand everything during your holidays.
Hope to see you in a future :D Revoli feel like home!

Best regards,
Ismael Gómez - Hotel Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

I can really recommend this apartment hotel. The flat has almost everything you can need. It’s good space, fresh and clean. Recommend pay for the upgrade, well worth the extra money. You get partly sea view from balcony instead of pool and wall view. The staff is nice and helpful. Pool area clean, even that you laugh a bit early in the morning when other tourists place their towels on beds....not needed.
The only thing that disturbs a bit is the loud music late night. For me it’s not ok playing loud until midnight. On the other hand, I’m not a party princess. If you’re not, bring ear plugs.

Room Tip: Upgrade to at least floor 4 and not right over pool bar
  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
3  Thank 123CIB123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 21 June 2018

Dear 123CIB123,

Thank you for your good words to our staff, just to let people know, evening entertainment is from 20-23:30, we do have professional shows 3 days a week and 3 days with guest games, also with happy hour times. We try to put loud music to make people over the area feeling the ambience, we recommend to join with us and you will understand, but never mind anyway at 22:00 we shout down 2 speakers so we just work with other 2. As it is open area can be a bit noisi sometimes, we will look through it :) but in all, as we are sure you notice, we are a quiet hotel to be on holiday and rooms and staff are top :D

Best regards,
Ismael Gómez - Hotel Manager

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Reviewed 6 June 2018

"2nd time we have stayed in Porto Rico and this location proved to be much quieter being handy for beach and also center without being on top of it. You cannot avoid the hills in Porto Rico but this one is not too bad and taxi 2.40 day and 3 at night. The rooms are fairly modern and not lacking in any essentials. Cleaning is spasmodic and seems to be maybe every 2nd day--never figured out the pattern in our two weeks.
The desk staff and restaurant staff are all brilliant being very nice, pleasant and extremely helpful. We ate here 3 times for a reasonable 9.95 and found food to be of high standard.Drinks are good and happy hour is good value.
Ate out the other 10 nights but if stayed again half board would be satisfied to do that.
Unless you have children of your own avoid the evening entertainment as children run about wildly and some parents even allow this in restaurant which is a H& S matter.
We stayed at the end of the complex which I feel is an advantage as away from any hustle and bustle not that it is a noisy hotel but avoids guests necessary negotiations.
Happy to recommend--maintenance issues are fixed promptly if needed. Rooms can be hired if late flight ( which we did ) Wi Fi is free as is room safe and air conditioning. Little extras like bottle of water left in fridge are nice touches for a hotel that seems to take customer care seriously.

Stayed: May 2018
9  Thank DARGEA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 21 June 2018

Dear DARGEA,

It has been a pleasure to read your opinion and see that you have been happy with our services and hotel in general, thank you very much for your recommendation to other clients, I agree that puerto rico has many hills and our location is very good and it is close to of touristic interest places. Indeed the hotel is quiet and pleasant, there are entertainment activities and the food is good value for money, thank you very much for valuing us so well.

Best regards.
Ismael Gómez - Hotel manager

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Reviewed 5 June 2018 via mobile

We stayed at the Revoli for a week on 21st May 2018 as two families and had a great time.
The food and drink was good and great happy hours during the day and night.
All staff were fantastic and friendly.
The shows were very good on a night especially the hypnotist that was hilarious!.
We look forward to seeing the improvements in the entertainment when we return next year.

Stayed: May 2018, travelled with family
4  Thank Ronnie0076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 6 June 2018

Dear Ronnie0076,

We are already doing changes in entertainment, this week will start a new lady and the one we have now is also really good but we are improving day by day to give you a satisfaction of 100% :)
Happy hours and food is a good combination and everybody loves it ^_^ glad to know and thank you for the information to everybody, that always helps people to know our services and choose Revoli hotel to be on holidays. We hope you have had a great time at the hotel and we are please to see you next year with improvements :D

Best regards,
Ismael Gómez - Hotel manager

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Reviewed 3 June 2018 via mobile

Came back yesterday. Fabulous place looking to plan my third trip here. Met great people had a great time. Staff can’t do enough for you. The only problem this time was I left my blooming charger for my iPhone

Stayed: May 2018, travelled as a couple
1  Thank nannyav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 4 June 2018

Dear nannyav,

Glad to see you just went back home yesterday and today you are so happy to write it here and share your opinion with other future guest. THANK YOU!! On holidays always can happen anything, if we have some notice about your charger we keep it in reception with the date and room number so if you come here again just ask us or make a phone call to see if staff found it.

We hope you have had a great time and remember us with a big smile, staff is top!!! Like our guest :D
Thank you again for your nice words!

Best regards,
Ismael Gómez- Hotel Manager

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