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Reviews (1,006)
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Reviewed 31 May 2018

Set in a hill which is quite steep, you go up the hill and the reception is on the 6th floor. All the amenities are on the ground floor, strange at 1st but you get used to it. Hotel cleanliness is second to none, food was ok, could have been warmer on occasion but a wide variety every day.

Room Tip: Try to get a room on the 5th, 6th or 7th floor, facing poolside
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1  Thank chelseashaun52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 3 weeks ago

Dear chelseashaun52,

Thank you about nice words to the cleanliness and food :) if you find cold food let us know to correct at the same moment, sorry for this inconvenience if has happened to you :( sorry again.

Thank you for being at Revoli hotel and we hope you enjoyed your holidays :D

Best regards,
Ismael Gómez - Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Room was clean, big and nicely decorated. Staff helpful and very nice. Pool big. Good breakfast (for 8.50 extra if you not purchase a room with breakfast).
And now minuses:
people leave their towels on sunbeds despite information leaflet not to do it. It is very hard to get a free sunbed in the morning. We used to go to the beach in the morning and then use a hotel swimming pool in the afternoon.
Very loud and annoying in the evening. If you would like to spend a peaceful evening at the balcony, forget about it! Every day there was a life entertainment till 11:30pm! Drunk people screaming and shouting till after 12pm. So if you personally don't fancy karaoke, you still have to listen to it. The hotel leaflet says there is a silent time from 10pm but nobody respects it.
We got a room at 2 floor which was ok, but the higher the better view. The rooms at the top floor have an umbrella and better chairs at the balcony - I guess they cost more too.
Overall the apartment (cause it is not really a hotel, but apartments Revoli) is ok, just this loud live entertainment that really annoyed us.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank agnieszka_spyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 4 June 2018

Dear agnieszka_spyra,

As you mentioned, higher rooms are more expensive because of the view, to have some more info ask on your travel agency or see at TUI website the difference cost it has.
About entertainment never mind we have make changes this week and we take out some days of karaoke and alse we put it before 22h, also we will have new entertainment comming on wednesday and new programm. We hope everybody enjoyes with those changes, if you have anything during your stayement remember you can contact to me or entertainment staff to see how to improve. :D

Best regards,
Ismael Gómez - Hotel Manager

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Reviewed 29 May 2018 via mobile

Stayed here from the 14th of may for 2 weeks and what a lovely clean hotel it is. Staff are friendly and helpful. We asked to move rooms as we had 2 little children and above the nighttime entertainment this was no hassle and and got us moved as soon as possible. Pool was lovely always sunbeds available expected worse reading reviews about the hill. Entertainment was really good We would definitely go back.

Stayed: May 2018, travelled with family
2  Thank sharrielawsonallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 4 June 2018

Dear sharrielawsonallen,

Thank you for menitioning the good cleanners we have, they work really good!!
Staff is a good team and people notice their friendlyness and good job :)
Pool is wonderful to be on holiday and relaxing area ^_^
Entertainment we will do a bit changes to keep improving but as you said we work hard to make all people smiling :D

Best regards,
Ismael Gómez - Hotel Manager

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Reviewed 29 May 2018

We checked into this hotel on 5th May for a 2 week vacation. We loved our stay here and really kicked back and relaxed. Everyone is so friendly here right from check-in,which I must say was the quickest in our holiday making history! The maid who serviced our room did so to a high standard,changing our towels on every visit and changing the beds on what seemed like every other day.The apartment was a generous size,well equipped with everything you should need for four people. There is also a huge balcony,double the size you get in other hotels.

We were half board and found the food to be of a good standard with plenty of choice, The breakfast choice was amazing and the guy cooking the eggs knew(after the first day) how I liked my eggs cooking before I got to the counter! The waiters and waitresses in the restaurant were very friendly and helpful and a great bunch of people,as were the bar staff. Drinks were of good quality,plenty of Happy Hours(buy one get one free).

There was no entertainment until it started on the 12th May,so it really hadn't got going much before we left,but seemed to be going well and was quite enjoyable.

It's a 10 minute walk down hill to get to Puerto Rico centre and the bus station and not much further to the beach.

A very enjoyable stay and this hotel is right up there with the best, In fact we enjoyed it so much we have already booked for two weeks next May.

Room Tip: High floor for better views
  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
6  Thank _julietassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 6 June 2018

Dear _julietassie,

It has been a pleasure to have you as guests, we are glad to know you enjoyed your stay at Hotel Revoli and appreciated our services.
The staff is very friendly and helpful, they all make a major effort to assist the needs of the client and attend to each one according to their prefferences. The maids are so great and do an excellent job cleanning rooms and hotel, the bar / restaurant staff are very friendly and always with a smile, the kitchen staff is very professional with the customer ouside and in the internal organization, reception 24h they are always available to the guest needs... in short we have an excelent staff :)

Thank you for your new booking for next year and we hope you have a great summer full of happiness.

Best regards.
Ismael Gómez - Hotel Manager

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Reviewed 28 May 2018 via mobile

Stayed in a few hotels in Puerto Rico & Amadores, and this was by far the best.

Room was fantastic very clean with great view over the harbour, well equipped kitchenette, air con great and all free inc safe & WiFi just as stated in response to other reviews.

Pool and bar areas, although we didn’t use we’re clean with plenty of sun beds and nice chill out bar.

For the price we payed - half we have payed elsewhere this hotel is spot on, oh and the room is cleaned 5 days out of 7, not like other reviews state.

Book with confidence you won’t be disappointed, location also perfect for access to bars & restaurants.

Thank you Revoli for great holiday!

Stayed: May 2018, travelled with family
6  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IsmaelG0mez, Director General at Hotel Revoli, responded to this reviewResponded 4 June 2018

Dear Christine S,

As you mentioned: Stayed in a few hotels in Puerto Rico & Amadores, and this was by far the best. (we love you!! :D)
Nothing else to add, thank you for all nice words and hope to see you in a future ^_^

Best regards,
Ismael Gómez - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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