Please judge for yourself
We booked our two week stay through a well known online accommodations booking site.
In short we got what was shown in our documents.
What we further encountered is highlighted below.
They serve a good breakfast, reasonable room with terrace, daily room cleaning and adequate change of towels and bedding, easy access to beach, ten minutes walk to the main road for the bus stop, nearby the hotel are many restaurants. We enjoyed the lovely meals at the camping restaurant, a mere five minutes walk. The hotel premises are well designed, a nice restaurant where breakfast is served.
Maintenance of the rooms is poor and the furniture is very basic.
The hotel also offers accommodation to large groups which resulted for us, especially at breakfast time and in the evening in a lot of noise and sometimes in a shortage of the mini croissants on the standard breakfast menu.
It was impossible to avoid the crowd.
When we arrived we were told by Mr Nicolas with great emphasis to pay cash at our departure which surprised us slightly since we noticed this earlier on the booking details from our online booking site. Meals had to be ordered in advance. To our surprise he told us we would get 10 percent discount and possibly 12. This he repeated twice. Something not to forget.
Two days before our departure we asked Mr. Nicolas to tell us which amount we had to bring and what discount would apply. Hell broke loose. The discount information had never been given to us. Hotel prices cannot be changed etc etc. My wife and I merely told him we both heard him speak at the time of arrival.
The day before our departure we requested and received a proper receipt and paid him the amount as shown on the booking papers.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and TripOnline SA so you can book your Porto Galini Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Porto Galini Hotel Agia Galini, Crete