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All reviews pizza restaurants and shops local drinks greek night all inclusive food ahh steps crete
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Reviewed 28 August 2017 via mobile

Very bad hotel it's look 2 star max. No location for child, poll it' s small , food very bad, no many options, no grill, no fish, bad drinks.
Rooms small and very old, smell bad, some rooms in underground.
Also the beach is at 100 m very small with water big for kids.
It's not an option!!!

Date of stay: August 2017
Trip type: Travelled with family
3  Thank 979nicup
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2017 via mobile

This hotel is no way 4 star. The rooms are quite dirty, our bathtub had rust in it, there was mold in the bathroom, the food selection was very poor. When we showed the staff in the restaurant that the bowl is dirty, they just shook their shoulders and said they have been in the dishwasher. Some days there weren't enough towels in the room.
There are very few sunbeds at the pool, not enough for all the guests.

Date of stay: August 2017
Trip type: Travelled with friends
1  Thank solar_eclipse40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2017

My partner, our two year old daughter and I stayed at The Alexander House Hotel this month for just under two weeks (we returned last night to London) and it was utterly wonderful in SO many ways. The idyllic setting with a backdrop of coastal and mountainous views, close to the beach, bars and restaurants made for a superb vista from many different areas around the hotel. The hotel itself was spotless with incredible staff working hard to make holiday makers happy on their vacation from the dining room staff to the cleaning maids. The room was cleaned daily and to perfection, the food and drink utterly divine. We loved the bar atmosphere and the Cretan night entertainment too and found other guests to be friendly and chatty, despite some language barriers which made the experience even more fun! For family, couples or a solo holiday, AHH caters for all. With so much to do in the area as well and only 35 minutes from Heraklion, it's a win win! We are already looking to go back this October is was THAT wonderful. GO, that is al!

Room tip: We stayed in room 107 with a private pool and the envy of many other hotel guests. How lucky we were!
Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank pop281
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2017 via mobile

Staff are so friendly and helpful move from a hellish hotel - Nicolas Villas to here. Wonderful, with amazing and beautiful views of the bay. Food is lovely and pool clean and nice. Bar has great views and wonderful service. Nothing is too much trouble for the staff.

Date of stay: August 2017
1  Thank ejs052017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2017 via mobile

I have to say i was very surprised. Hotel is very nice.We got the room with a little pool which was amazing.Everybody who works at the hotel was so lovely atmosphere was amazing.they tried to change food every day so we had diff variants.Sea is just next to hotel another beach 10m walk beautiful place. Rooms were nice and clean. So we were very happy to stay there and we will defo come back.Big thanks to girl on reception she made us feel so welcome and some hotels needs more people like her.Thank you

Date of stay: July 2017
Trip type: Travelled with family
2  Thank Kristina S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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