We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing service-Sloth outside our room!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Cristal Ballena Boutique Hotel & Spa
Ranked #6 of 13 Hotels in Uvita
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 26 September 2017 via mobile

We had a great time. Service is superb and our every request was fulfilled promptly. We even had a sloth hanging outside a tree near our room!
It is a birdwatcher's paradise too.
Dinner at the restaurant Pura Vida was exquisite. Will definetly come back again.

Stayed: September 2017, travelled with family
Thank Hasbunangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (293)
Traveller rating
Traveller type
Time of year
Language

4 - 8 of 293 reviews

Reviewed 9 August 2017

We were staying in Uvita for three weeks and came up to the hotel for lunch and a dip in their enormous infinity pool. Great food and smoothies and a nice, relaxing time with the family. The staff was very kind. Note: you have to order something to use the pool...otherwise it's only for guests of the hotel.

  • Stayed: July 2017, travelled with family
    • Cleanliness
    • Service
1  Thank cpragalz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2017

Very nice hotel in the middle of the jungle. Superbe view, fantastic hosts (owner family and stuff). We were impressed how everyone is treated here (employees and guests). Fantastic beaches arround (within 10km we found two of our vafourit beaches after 5 weeks in CR). Very delicious restaurant with local and Austrian dishes (try the Schnitzel).

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank matthiask0ller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this reviewResponded 26 June 2017

Hola Matthias,
Muchas gracias for staying with us during your Costa Rican trip. Our boutique hotel is family run by the Steiners, originally from Austria but in love with Costa Rica. Our team and the family are always around to make you feel at home and we feel so glad that you enjoy the charming treat of them. The beaches of the area are true pristine and it was amazing that you have the time to explore many of them. Also thank your for having the gastronomy experience of trying our restaurant which is a fusion of local meals, international food and of course with and Austria touch.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

I enjoyed staying here for a few nights. The hotel is proudly run by the Steiner family from Austria who make an effort to engage with their guests which is welcome personal touch.

The hotel is well laid out and enjoys spectacular views of the mountains and ocean. The rooms are fairly basic, but clean and functional. Our bathroom was the least favourite part for me. Utilitarian and almost too basic when compared with other aspects of the hotel. For two nights we had no hot water from the shower (which wasn't user error as the other nights it was fine).

The restaurant offers those spectacular views again and the food is very, very good. I enjoyed every meal we had there and the staff in the restaurant were impeccably friendly throughout.

A large swimming pool compliments the grounds and means you can stay and relax at the hotel with ease if you are not off exploring the wonders of the area. On that note the hotel offers extensive activity options and both the excursions we chose were top notch and fairly priced. I highly recommend the ATV tour which is challenging and exciting, whilst also taking you through countryside you will never forget. Swimming at the base of a natural waterfall during that day was a life memory for me.

I would highly recommend this hotel. It lacks the predictable and often distracting 'frilly bits' of the androgynous five star branded hotels, but instead offers a more personal and engaging experience while feeling inherently Costa Rican.

Thank you to the Steiner's for a wonderful stay.

Stayed: May 2017, travelled with family
1  Thank CamelToeZye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this reviewResponded 26 June 2017

Many thanks for your stay with us. Our hotel is proudly run by the Steiner family, who are always around to make you feel at home with the Austrian touch combined with the Costa Rican charming personality of our team. Regarding the bathroom issue with the hot water, it was fix when it was reported to our front desk, quality of service is always super important to us, and we do apologize for any situation you had regarding this service. The pool is always a blast special place to relax after adventure filled days in the area attractions and wonderful tours. Thank you very much for your visit and we hope to see you again in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017

The view from the hotel and the pool area is amazing. The room is spacious with the sitting area. Nicely decorated. The light went off more than a few times and we didn't have hot shower one night. But friendly and helpful staff compensates the inconveniences. The hotel provides a shuttle bus to the beach and to the Main Street. We had rainy and cloudy days. It would have been breathtaking if the weather were nicer. I suggest the restaurant to improve the quality of food. It was mediocre considering the price. We were lucky to discover Ballena Bistro down the street, which food was excellent.

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bosanovalover222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergeAri, Director of Sales at Cristal Ballena Boutique Hotel & Spa, responded to this reviewResponded 26 June 2017

Dear guests, thank you very much for choosing us to be part of your Costa Rican adventure. We do apologize for the inconvenient regarding the light, we do have a generator for emergencies and our staff did compensate the issue with you as well. May and June are transitional month so we get some rain specially in the mornings, and sunny afternoons. Sadly during your stay there was a cold front affecting the country generating a little bit more of rain. Regarding our food, this is always a highlight from our guests, since we are specialized in local-international fusion food, with fresh and local ingredients and specially the sea to table seafood provided every day by our local suppliers. It was great that you also had the opportunity to explore the gastronomy offer in the area which is also famous and amazing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Uvita hotels
8.2 km away
Oxygen Jungle Villas
Oxygen Jungle Villas
#1 of 13 in Uvita
635 reviews
12.7 km away
TikiVillas Rainforest Lodge & Spa
2.7 km away
La Cusinga Eco Lodge
La Cusinga Eco Lodge
#5 of 13 in Uvita
522 reviews
Show Prices
Show Prices
Show Prices
8.5 km away
Rancho Pacifico
Rancho Pacifico
#2 of 13 in Uvita
505 reviews
9.6 km away
Kura Design Villas Uvita
6.6 km away
Hotel Canto de Ballenas
Hotel Canto de Ballenas
#13 of 13 in Uvita
43 reviews
Show Prices
Show Prices
Show Prices

Been to Cristal Ballena Boutique Hotel & Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Cristal Ballena Boutique Hotel & Spa

Address: Ballena Beach | 7 km (4 miles) al Sur de Uvita, Uvita, Costa Rica
Phone Number:
Region: Costa Rica > Province of Puntarenas > Uvita
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Uvita
#5 Spa Hotel in Uvita
Price Range: ₹ 9,600 - ₹ 18,291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cristal Ballena Boutique Hotel & Spa 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
The Hotel Resort Cristal Ballena is located in the midst of its own 12-hectare grounds, very close to the unique "Marino Ballena" Marine National Park and mountains covered in rainforest. The hotel features 14 Junior Suites, 3 Master Suites, along with 2 Family suites. Due to its excellent location, our guests can enjoy breathtaking ocean views from the big balcony. Our stylish, spacious Suites are equipped with four-poster bed, AC, ceiling fan, WLan, TV, telephone, minibar, safe, coffee maker and hairdryer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, HotelQuickly and Expedia so you can book your Cristal Ballena Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Cristal Ballena Osa Peninsula

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing