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“Excellent place...” 5 of 5 bubbles
Review of Evershine Keys Prima Resort

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Evershine Keys Prima Resort
Ranked #3 of 48 Hotels in Mahabaleshwar
1 review
“Excellent place...”
5 of 5 bubbles Reviewed 11 March 2012

 “. . . . . a dramatic blend of classical service, charm and elegance.” 
            

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chdkarigar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, 15 March 2012
Dear Guest,

Greetings from Evershine-Keys Resort Mahabaleshwar !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mahabaleshwar.

I am pleased to know that you were satisfied with your experience of our services and facilities.
At Evershine-Keys Resort, it is our constant endeavor to provide you with high standards of personalized service and efficiency and we are thankful for your word of praise for the entire team.
Feedback from valuable patrons like you helps us improve ourselves and exceed guest expectations.

I look forward to meeting you during your next visit to Evershine – A Keys Resort, and would be delighted to assist you with any requirements.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (375)
Date | Rating
  • English first
  • French first
  • Any
English first
Mumbai, India
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 2 March 2012

we got a best room in hotel which had moutain view 7 a balcony. Hotel ambiance is fantastic & Room are well kept. Its very easy to reach frm market area. One can even walkdown to market area in 10mins. Close to hotel their is a sunset point. We hired a cycle and ride to sunset ponit which at 15 - 20 mins. Hotel food is good. But service is very slow. Gym in hotel is very new so they didn't have instructor & nor the machines were well kept. Their are beautiful flowers around swimming pool. Lots of photos to click at the hotel.

Room Tip: facing swimming pool side & mountain view
See more room tips
  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank pkb_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, 8 March 2012
Dear Sir,

Greetings from Evershine-Keys Resort Mahabaleshwar !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mahabaleshwar.

I am pleased to know that you were satisfied with your experience of our services and facilities and your concerns on room gymnasium facilities and instructor is seriously been considered by the management team.

At Evershine-Keys Resort, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Evershine – A Keys Resort, and would be delighted to assist you with any requirements.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 February 2012

I can't let another day go by without Thanking the staff sincerely for the prompt and attentive service received during my stay at The Evershine Key resort staff at Mahabaleshwar i had traveled on the occasion of my 1st wedding anniversary in Feb 2012.

The Location and the staff are extremely welcoming, friendly, and accommodating.

My reservation was made through your manager Ms. Bindiya Pandit from the Head office and after conversing with her I never looked for any other options.

Upon check-in the front desk employee, Mr. Prashanth immediately asked how was the journey and if I needed help with anything to let him know. He was very kind and helpful !!

As I was offered a Forest view room, the room was clean and spacious, A lovely balcony with Table and chair's to enjoy the evening tea..Though only the Tv remote never had a switch off option...

The restaurant manager Mr. Sandeep Singh helped us in every possible aspect to make us feel that we have the best meals during our stay also Even during the infamous race weekend when the hotel was packed, I received the same level of customer service as I have come to expect. Not to forget the service attendant Mr. Abhijit Shinde at the Poolside Pizzeria took it all in stride and never treated our special Candle Light dinner with anything less than the utmost professionalism.

And never the less a huge Thanks to the General manager Mr. Manoj Verma who made sure I had everything I needed and provided a beautiful and extraordinary experience.

Service like this is rare in business these days, and I not want my appreciation to go unstated. Thank you so much for going to such great lengths to make sure I was having the best time during my stay..

Room Tip: Forest View room but the corner ones have a better view !!
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neeraj D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, 8 March 2012
Dear Sir,

Greetings from Evershine-Keys Resort Mahabaleshwar !

I am pleased to know that you were satisfied with your experience of our services and facilities.
We are ecstatic and full of gratitude to learn that you have rated Keys Evershine so highly and this motivates the entire team here to work even more harder and chip in a that little bit extra to exceed our guest’s expectations
At Evershine-Keys Resort, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
I look forward to meeting you during your next visit to Evershine – A Keys Resort, and would be delighted to assist you with any requirements.
A link for online “Guest Feedback Survey” has also been sent to you on your e-mail id. The unit will appreciate if you can take your valuable time out to fill up this survey form which will help us to improve ourselves and exceed guest expectations.


Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 13 January 2012

This is a relatively new hotel and probably the best hotel in Mahabaleshwar in terms of luxary and comfort. The location is very convinient since it is close to the market and still far enough to stay away from the crowd. The pool and play area are spacious and excellent. I would rate it a bit expensive for what it offers but is the best choice for someone who is OK with the prize.

Likes:

(*) Excellent property. The pool area and childrens play area is very well maintained.There is still some work going around and the indoor recreation area and gym is still not fully operational.
(*) Good courteous staff. The house keeping, reception as well as the restaurant staff were very nice. They were always ready and helpful specially since we had kids with us.

(*) Good location. It is very close to the market and main road.

(*) They have a nice bar next to the restaurant if you want to unwind in the evenings.

Dislikes:

(*) I echo with some other reviews which say that the pool should be temparature controlled. This should be offered considering the room charges and more so because it is not indoors. Although we would love to, we couldnt use it since it was very cold (visited during Dec). I assume this would be unusable for a good 4-5 months of the year during monsoon and winter.

(*) Food was very good but I would rate is as overprized.

(*) None of the rooms on the ground floor have king size beds. They have 2 single seperate beds. I thought this was pathetic since families cannot use it. I would have loved to check in into the ground floor room since the play area is easily accesible from the ground floor. This was inconvinient for me since my 2 year old daughter had to stay restricted in the room until I could accompany her to the play area. This is definately not well thought by the management.

Overall it was a very good stay and we enjoyed throughly. I looks forward to come back again.

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Off_Road_Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, 8 March 2012
Dear Sir,

Greetings from Evershine-Keys Resort Mahabaleshwar !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mahabaleshwar.

I am pleased to know that you were satisfied with your experience of our services and facilities and your concerns on temperature controlled swimming pool / twin bedded rooms on ground floor is seriously been considered by management team here.
At Evershine-Keys Resort, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

We are gratified to know that you will like to visit us again and recommend the resort to others. I look forward to meeting you during your next visit to Evershine – A Keys Resort, and would be delighted to assist you with any requirements.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 January 2012

i had been to this resort in jan2012, beautifully made on rajasthan sandstone, very elegant n good food......feel of 5star. staff is courteous n nice.....great location n relaxing place for family n alll

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank drjigar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EvershineAKeysResort, General Manager at Evershine Keys Prima Resort, responded to this review, 15 January 2012
Dear Guest,

Greetings from Evershine-Keys Resort Mahabaleshwar !

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Mahabaleshwar.

I am pleased to know that you were satisfied with your experience of our services and facilities and your concerns on heated pool, menu pricing, twin bedded rooms has been noted and will be looked into . I also wish to take this opportunity to inform you that we are in process of adding more dining facilities in the hotel.

At Evershine-Keys Resort, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting you during your next visit to Evershine – A Keys Resort, and would be delighted to assist you with any requirements.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Evershine Keys Prima Resort

Property: Evershine Keys Prima Resort
Address: 182 C T S No, Mahabaleshwar 412806, India (Formerly Evershine - A Keys Resort)
Region: India > Maharashtra > Mahabaleshwar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Mahabaleshwar
#2 Luxury Hotel in Mahabaleshwar
#2 Romantic Hotel in Mahabaleshwar
#3 Spa Hotel in Mahabaleshwar
Price range (per night): ₹ 6,519 - ₹ 16,102
Hotel Class:4 star — Evershine Keys Prima Resort 4*
Number of rooms: 86
Official Description (provided by the hotel):
Evershine – A Keys Prima Resort seamlessly blends old-world charm and modern conveniences. A grand architecture inspired by the palaces of Rajasthan that captures the romance and splendor of a royal era. The property is as impressive as the surrounding mountains and an edifice of Dholpur's world-famous Red Stone. The resort houses one of the most stunning hotel lobbies. Spread over 8 acres the resort has big colorful eye catching fountains. A lush and lovingly nurtured garden is hidden in our hotel´s courtyard. Our award winning horticulture is arguably one of the best and it’s hard not to feel at peace when you're surrounded by flowers, fountains and the sounds of nature. We are one the very few resorts in India that is completely handicap compliant. Any nooks & corners of the resort is accessible on a wheel chair. UNLOCK –the Restobar serves a wide selection of spirits, wines and the most interesting cocktails and mock along with scrumptious snacks. POOL SIDE PIZZERIA-This charming open air restaurant serves Mediterranean and Italian fare such as the traditional wood fire pizzas, a range of pasta and desserts. KEYS CAFÉ-Charming and contemporary, this coffee shop and restaurant meets your cravings for Indian, Continental, Pub snacks and live cooking featuring sumptuous national and international cuisine SOHUM SPA is the largest luxury wellness spa SPA in Mahabaleshwar spread over 5000 sq. feet a with 8 spa rooms, a reflexology lounge and a unisex salon; this is the perfect escape to tranquility and relaxation where guests can pamper themselves. Guests can enjoy several games such as table tennis, pool, chess and carom in the indoor games zone. There is an outdoor play area complete with slides, swings, merry-go-rounds for children. The hotel can organize for various activities such as golf at the Golf club, cooking classes, a picnic at Wilson point, a kid’s day out; explore the jungle and a special candlelight dinner. Three to four of these activities are conducted on daily basis-Puppet show, Magic show, Karaoke, Housie, Juggler, Rajasthani folk dance, Kid’s movie show, Painting competition for the kids, Housie, One minute game, Live band and Pool party. ... more   less 
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Also Known As:
Evershine- a Keys Hotel Mahabaleshwar
Evershine Keys Prima Resort Mahabaleshwar

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