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Reviewed 11 March 2018 via mobile

The property was everything and more than expected .
The staff was very courteous and humble. Made sure that all our requirements were seen to.
The pools and jacuzzis were quite clean plus we didn’t feel the chlorine itch.
We were quite sceptical about the property being a bit noisy as it is next to Baga beach. But it was very nice quiet peaceful.
There villa setting is very good for families travelling together .
My daughter loved the attic room. The villa is spacious and same time gives enough privacy to everyone . Though the food options are a little limited but very scrumptious, tasty and fresh.
Thank you so much Acron for taking good care of us and making our trip very enjoyable and comfortable.

Stayed: March 2018, travelled with family
2  Thank shriyas56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nirmala A, Manager at Acron Waterfront Resort, responded to this reviewResponded 12 March 2018

Dear Valued Guest,

Thank you for taking the time and for your lovely review.

Your feedback is greatly encouraging and motivates our team to continue their pursuit of excellence.

Our team endeavors to create a pleasant experience for its guest and we are happy we could make a difference to you during your stay.

We greatly value your patronage and look forward to welcoming you back soon.

With Best Regards,

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Reviewed 8 March 2018 via mobile

We chose to stay in this hotel as we were in North Goa to celebrate Holi Festival, and read that this was a quieter location for the busy area. We were not disappointed. Whilst the hotel isn’t perfect, it is very good, with a relaxed, chilled out atmosphere, that is perfect considering the craziness of its surrounding, and helped to make our trip to Goa a memorable one.

A couple of negatives first... the WiFi is poor, so if this is important to you then you’re not going to be happy. It’s slow and intermittent.

The service was sometimes slow. You could be waiting longer than you would expect before someone comes to you. This wasn’t all the time though, and when you do get seen to, the staff are very friendly and helpful.

The hotel rooms are a very generous size, with a VERY comfortable bed. Our bathroom had a huge walk in, powerful shower.

It is a very short walk from the hotel to the busy beach / town of Baga where everything is going on. The best bit of the location is the short walk to my favourite part of Goa, the Cliff Walk bar, with its quiet little cove. This was a very chilled bar, where you could sit and relax whilst watching the sunset over the sea and taking some nice photos.

The hotel food is VERY tasty (the vegetable biriyani, gulab and the chicken burger patty all come highly recommended).

A great pool area (as long as you have no issues with crows) with a nice view over the river.

The staff here are a credit to the hotel. All very helpful and friendly. They remember certain details about you (your room, food preferences, trip plans etc.) that add a personal touch and make you feel a little more cared for.

If I visit Northern Goa again I would definitely be happy staying here.

Stayed: March 2018, travelled as a couple
2  Thank Whiley1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nirmala A, Manager at Acron Waterfront Resort, responded to this reviewResponded 9 March 2018

Dear Valued Guest,

Thank you for taking the time to give us this lovely review.

An appreciation of our team along with our resort makes us want to always ensure that we give our best every time.

Looking forward to hosting you again.

Kind Regards,

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Reviewed 7 March 2018 via mobile

We enjoyed our 3 days at this very nice hotel but it could have been so much better!
The pros;
Location is great, just out of the noisy centre but an easy walk in
Check in was easy and we got our room early 11.30 am
Room was a good size and well appointed (courtyard no river view but much quieter that side)
Nice pool overlooking the river with swim up bar
All the staff are EXTREMELY friendly and helpful and make you feel really welcome.
Food was very nice
Late breakfast until 1pm a fantastic idea
Pre dinner drinks 7-8pm FREE!
Evening entertainment.

But the cons; (these are all small things management could easily improve with a small investment and some staff training.)
Shown to our room but other than "the water's free and you pay for the mini bar" we were given no details on the hotel and no written help on things like how to work the TV (believe me it's not easy) the safe, restaurant hours, happy hour, spa.
Although the room was nice it was a twin bed room converted to a double, which is quite common, however they use the single bed linen and covers which is not comfortable, just invest in some king size linen and spreads when you change, surely!
The hotel boasts a fine restaurant by a famous chef and to be fair the food was good but however it is let down by the presentation, there is no attempt to provide a clear fine dinning room, you can be served inside (if you can stand the vicious Aircon and the bright lights) or outside on the riverbank which could be nice but currently it's like a cafeteria, no table linen, napkins for example.
It should be easy to create a casual area for drinks snacks, families and also something more refined (check out 'go with the flow' you should be competing with them) for that special occasion.
The pool area is blighted with birds, which means the surrounding area suffers from bird droppings, in our 3 days we saw no one trying to clean up, even though every day the grass was watered, just stick a jet on the hose and clean the paths as regularly!
Pool as I said is nice but the sunbeds suffer the same bird problem and towels are sometimes not available.
There is a pool man why doesn't he clean, pick up used towels, arrange the beds and keep clean towels topped up?
I have said the staff are friendly and helpful which is true but they are unfortunately not efficient, getting served, getting your bill can all be painfully slow at times. (Sorry guys!)
If these things are improved I'm sure the hotel would deserve a 5* rating.

Stayed: March 2018, travelled as a couple
2  Thank Ian6690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

We had an awesome stay at acron. Best part was service. Each and every staff right from reception to housekeeping to other staffs makes your visit pleasant and comfortable. Breakfast till one, happy hours, pools and jumbo jacuzzi were really awesome. Rooms were equally comfortable, cozy and modern. Overall great stay and thumbs up for excellent service

Stayed: March 2018, travelled with family
2  Thank tushar367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nirmala A, Manager at Acron Waterfront Resort, responded to this reviewResponded 9 March 2018

Dear Valued Guest,

Thank you for your lovely review.

Your appreciation of our late breakfast service, happy hours, pool, jacuzzi and most of all our team is what makes us want to go the extra mile to ensure each of our guests get a wonderful experience.

Looking forward to hosting you again.

Thanking You,

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Reviewed 5 March 2018

We couldn't be happier with our choice to celebrate my birthday and our anniversary at Acron Waterfront Resort, Baga Goa. The entire Acron Waterfront team went out of their way to make sure our stay was perfect, all being extremely professional and friendly. Be it the special complimentary candle light dinner for us or my brithday being celebrated with candles, cakes and live music, it was all done by them without us saying.

The gardens, pool and rooms are all gorgeous, and extremely private. The entire resort is extremely relaxing and perfect for a hideaway. The bed was so comfortable - I can't recall having had a better night's sleep. Our one year old daughter was not well so the staff themselves quickly arranged for their own cabs to take us to the nearest hospital, and called the doctor to our room when we were worried sick for our child. Each and every single person asked us about our daughter's well being on all the days whenever they met us. That was just like family. Special shout out to the Aftab Ur Rahman - you are just excellent!

Our only dislike is that it will be hard to stay in other future hotels without comparing them to Acron. Whenever we visit Goa again, we will be staying at Acron Waterfront only. Thank you for making our stay so pleasant.

Room Tip: We stayed in a Courtyard rooms which was really nice and quiet. Plus there's Jacuzzi right outside the rooms.
  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank ArunN543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nirmala A, Manager at Acron Waterfront Resort, responded to this reviewResponded 9 March 2018

Dear Valued Guest,


Wow! You have absolutely floored us with this review! Thank you! We are immensely pleased to know that our team's combined efforts could ensure that your short stay with us, was indeed a sweet & memorable one. All our staff are delighted to have been so wonderfully acknowledged for their hard work & attitude. I have personally conveyed your compliments to Aftab who is obviously thrilled.

We strongly recommend you to plan a longer stay next time, so that you get to thoroughly enjoy our hospitality. We are grateful to you for all the compliments & the generous recommendation. It was our pleasure entirely to host you & we look forward to the opportunity again, soon.

Thanking You,

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