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“badly organised”
Review of Costa

Costa
Ranked #6 of 6 Coffee & Tea in Antrim
Restaurant details
Reviewed 5 July 2017

Had a nice coffee and lemon tart here but the cafe is so badly organised. There isn't enough room for customers to wait for their coffees after ordering and it is all a bit chaotic leading to many spillages .

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Thank holidayseeker
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Reviews (41)
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6 - 10 of 41 reviews

Reviewed 1 July 2017

Highly popular so it appeals to many despite its shortcomings. Staff seem inexperienced at times and service is so slow. Having recently experience Costa on the mainland UK I find myself more critical of the Northern Ireland outlets many of which lack the same polish.

    • Value
    • Service
    • Food
Thank timeagain
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Reviewed 25 May 2017

Stopped here for a coffee and scone. I thought the scone was too large and quite dry. Coffee was lovely as always

Thank smoothoperator54
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Reviewed 24 May 2017 via mobile

This cafe needs more area and staff as it's constantly packed. Coffees are brilliant, content, temperature not to be faulted. Service is good but really slow, slow, slow. If you don't have a lot of time it's Definately a no no

Thank GrahamK_7
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Reviewed 26 April 2017 via mobile

I went to Junction One with my mother and father and we went into Costa. I would use other costas so this was not a first visit.

This has to be the dirtiest coffee shop I have ever been in. The chairs, floor and carpets were dirty, the toilets hadn't been cleaned from 11 am and we where there at 3pm. The coffee was ok, but the shortbread was out of date and the staff weren't happy at having to change it.

The staff didn't clean the tables very well, a quick wipe with a dirt cloth. What was worse was a woman let her little girl pee on the table and then walked off without even attempting to clean it.

I will never go back and would deem it unhealthy.

1  Thank Lou45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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