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Review of Casa Mediterranea

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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Furore, Amalfi Coast, Campania

Reviews from our community

Poor - based on 1 review
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Reviews from our community

luciem323...
Paris, France
Level 2 Contributor
6 reviews
“Very expensive”
Reviewed 3 May 2017 for a stay in March 2017

During our stay we had a lot of problems, we didn't have hot water or heater with littles kids it was a big problem the house was very cold at this season but the agency makes nothing for us we have never met them.
We paid 1200 euros for one week it's too expensive
The only thing was great was the view but that's all
Many houses are better in Amalfi coast

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 May 2017
dear Lucien,
it is very disappointing you are using Tripadvisor to complain of an issue that was solved in instants. We do not have city gas in the area and the only hour you did not have hot water, we took care of replacing the canister. I am sure that in every house you can have an issue and perfection cannot be expected. The agency is in the town of Amalfi and we were prompt to solve the issue. Your only regret was that you were expecting for the hour of gas lack a big refund, which we found unfair. Because of that you tried to compensate your anger of not obtaining a large refund posting a negative review. As you can see from our large portfolio that speaks by itself, other guests feedback are positive, in particular on our services that are attentive, immediate and careful of anyone guests as our office is a physical one, with 7 staff members you can meet in person, open 12 hours a day and located in a key area of Amalfi, easy reach from everyone. Whilst most agents (about 95%) are hidden behind a computer and invisible, we are there to help in person. Domenico
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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