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Reviewed 12 January 2018

We enjoyed our stay at this boutique hotel. The location is a quick walk to Amalfi (through the tunnel if it's raining) and there is a nice little beach in walking distance as well. Most days we walked to Amalfi and would catch a ferry or small boat to another beach or to Positano. We had a rental car, but after driving from Naples on the very windy, narrow roads, we were happy not to drive again until our departure.

Pros: Room was clean and bright. Staff was very friendly and spoke English. The porter carried our bags up the many steps for us. Location near Amalfi was great. Rooftop terrace was lovely and they would deliver drinks to the terrace if you called down. The excursion provided through the hotel to Pompeii was excellent.

Cons: Our Air Conditioning turned off every evening. We would manually reset the breaker in the room and that would fix the issue most nights. Other nights we had to call to the front desk and have them fix it. One night they were unable to help. Parking was VERY confusing. We had to call three times to figure out where to meet the porter and valet. It was at the beach below the main road. Self parking in the garage would have been much easier in hindsight. No fitness center.

Overall, this was a great spot as a base to explore the coast. Atrani had a few cute restaurants and Amalfi offered much to enjoy. Don't choose this hotel or frankly many others if you cannot do stairs.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

Pros:
Palazzo Ferraioli is a really nice hotel in Atrani. I highly recommend staying here and away from Amalfi and Positano where most of the tourists end up. It's a small little town with amazing people. Walking distance to the beach, Amalfi and great restaurants. A quick bus ride away from Ravello, etc.

Cons:
The breakfast options were a little limited for vegetarians, but still good. There's no elevator to reach the hotel. So if you're staying here, pack light otherwise you'll have to climb a LOT of stairs with baggage which was really tiring.

We upgraded to a partial sea view room and we would definitely come back! Thanks for a great stay and being so hospitable.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank kooshs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palazzo_Ferraioli, Direttore at Palazzo Ferraioli, responded to this reviewResponded 30 November 2017

Thank You for the nice feedback and for choosing Palazzo Ferraioli for Your stay on the Amalfi Coast.
We hope to welcome You very soon again
Best regards
Carmela Lucibello

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

The hotel has been quirkily renovated and has some nice features. We upgraded to a deluxe room with sea views and its own Jacuzzi, which after the drive from Naples airport and a stop at Pompei was something to look forward to. Regrettably, after arriving and fully unpacking, the Jacuzzi did not work. Things like this obviously go wrong from time to time and we were offered an alternative room next door which was very similar. But we were fully unpacked with everything in wardrobes, cupboards, bathroom, and we were in robes, so not exactly ideal and quite an upheaval. New room was OK and the Jacuzzi worked, but our luxury stay had not got off to a great start. "Never mind I thought, at these prices I am sure the hotel will be professional enough to compensate us with a complimentary drink at the bar etc?" Sadly, no gesture of any kind was ever made. The staff are all very friendly, smiley and helpful and I can see why it has received such good reviews - we were perhaps unfortunate that things did not work out for us, but nobody at the hotel had the courtesy or awareness to recognise that their luxury service had fallen short!. As nice as this hotel is, our experience will not see us return.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank trainback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Like the hotel and the service. Their elevator was kind of slow though. Make sure you call prior to going there so someone can help you to locate it and help with the bags. Beautiful view of the harbor though from the hotel. Nice jazzuci on top of the hotel and an amazing spa.

Stayed: October 2017
1  Thank Endrit T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

We stayed two nights while in Atrani and it was the best part of our trip to the Amalfi Coast. The ladies behind the desk even helped us rent a boat from Andrea's boat rentals so we could boat on the Mediterranean coast.
The room was lovely and clean. Each room was themed on a celebrity ours was Demi Moore (401). The room was quiet when we had the balcony open, not a lot of noise as we were up pretty high and a great view of the little town and the water. Great shower. There's also a solarium (rooftop bar) with great views, dining tables, and beds to lay out and tan.
5 minute walk to the water but I will warn: there are a lot of steps to get up before you get to the lobby and the elevator. The whole town is built on a hill and its about 1/3 of the way up the town. If you aren't very mobile I'm not sure this is the one for you. I'm 28 in decent shape and was puffing a little by the time we got up to the lobby from the beach. That's the only con though.

Room Tip: Ask for a room 4th floor or above with a view of the water. Worth it!!!
  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank rmc81714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palazzo_Ferraioli, Direttore at Palazzo Ferraioli, responded to this reviewResponded 25 September 2017

Thank You for Your kind feedback and thank You for choosing Palazzo Ferraioli for Your stay on the Amalfi Coast.
We hope to meet You very soon again
All the best from the Palazzo Ferraioli staff
Carmela Lucibello

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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