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Reviewed 22 October 2017

Just returned from weeks holiday at this hotel. Arrived 01:30hrs 15th Oct. Greeted by friendly staff on reception who gave a quick run down on hotel amenities. room was on 7th floor with sea view. large bottle of water and sandwiches had been left for us because of late arrival.queen size bed, very comfy, with soft pillows.Bathroom had bath plus shower, hairdryer, large mirror, smaller shaving mirror. Towels changed every day, along with towels for use on sunbeds or beach. Large balcony with table chairs and sunbeds, (however the sun never came far enough around for us to make use of them). The buffet restaurant always had a good selection of hot and cold food. Breakfast there was a choice of fried eggs, scrambled eggs, poached eggs, boiled eggs and omelettes. bacon, sausage, beans, tomatoes, toast, etc. for lunch you have buffet restaurant or snack bar. and for dinner, the buffet restaurant or book a la carte.The food in this restaurant was fantastic. In the evening the lounge bar was a nice place to sit and have a quiet drink with piano music playing.Up on the 8th floor was a roof top bar with great views out to sea, bar staff great with cocktails.most nights had entertainment, ABBA tribute, rock music, Greek dancers, and kareoke. During the day the pool bar worth a visit, sit at bar with feet in pool, bar staff always quick to serve. always get a sunbed around pool and no getting up early to reserve, animation team try their best butdont think they interacted with all people enough, same things, water polo, aqua aerobics, darts. The hotel is situated in the center of Ixia, across the road from the beach and near to supermarkets and restaurants, bus stop outside, for local bus into Rhodes town. at cost of 1euro 80cent. Would recommend this hotel to anyone all staff friendly and always helpful.

Room Tip: sea view room because inland rooms look out onto a mountain
  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank roybarwise2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympic Palace H, Guest Relations Manager at Olympic Palace Resort Hotel & Convention Center, responded to this reviewResponded 23 October 2017

Dear valued guest,
Thank you for your wonderful review as well as for taking the time to post it on TripAdvisor.
Your description as an excellent hotel and the comments regarding the professionalism of our staff as well as the great facilities and services provided, give us the strength to continue hard working day by day.
On behalf of the management and all the staff members, we truly look forward to welcoming you back soon.

Warmest regards,
Olympic Palace
Meltem Otousmpir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

We travelled as a couple in Oct 17 on an All Inclusive basis with a sea view.

We arrived in the early hours of the morning to find sandwiches and fresh bottled water in our room. The room was spacious, well equipped and clean. Good quality bathroom towels were changed daily when the room was cleaned.
A small but proper hairdryer is provided and NOT a 'hoover pipe' style one that burn your hands (I hate them)
Tea, coffee and kettle provided.
Iron and board available on request, took them literally 5 mins from request to delivery to our room.

All areas of the hotel are well maintained and spotlessly clean. A nice pool scene though the water was freezing (end of season I guess) not so inviting however, sun loungers were plentiful and beach towels provided free of charge , also changed daily if required.

The beach is a across a busy main road where again there are plenty of loungers. It is a pebble beach but pleasant enough.

A good mixture of mature, young and old couples and families.

The main restaurant is spacious and the food is plentiful with a variety of hot and cold, plenty of choice. It is well run by Barishko and his staff.

The Aqua Marine A la Carte serves All Inclusive food through the day with a nice seating area to chill out of the sun.
It has a separate lovely menu at an additional cost if required but very nice food.

The rooftop bar is where the main entertainment takes place in the evening. I have to be honest and say I found it a little disappointing to be served evening drinks in plastic 'glasses' which I would expect at the pool bar.
The lounge bar downstairs is lovely with a pleasant chilled atmosphere where you can listen to piano or saxophone.

All of the staff are helpful, pleasant and nothing seemed too much trouble for them especially Barishko, Kyriakos & Son, Paulina, Dexter and Panos.

It is a 4 mile walk into Rhodes town and the old town is spectacular and a must see. Local buses run every 20 mins or so, O.P to town just €180 each or you can buy return tickets at local supermarkets. Taxi ride around €9 one way so jump on the bus and enjoy

All in all we enjoyed 10 days here and the weather was fabulous

Stayed: October 2017, travelled as a couple
1  Thank BakedStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympic Palace H, Guest Relations Manager at Olympic Palace Resort Hotel & Convention Center, responded to this reviewResponded 23 October 2017

Dear valued guest,
We greatly appreciate the time taken to review our hotel and we would like to take this opportunity and warmly thank you for the positive comments made.
It is always rewarding to read such positive comments about our resort and we are very happy to note that you were impressed with the facilities and services provided. We always strive to fulfill our guests’ wishes and provide the best service possible and feel very grateful when this is acknowledged; this is by far the best way to reward all of us working for Olympic Palace.
We will be happy to relay your specific praises to all the staff indicated in your review who will be extremely happy to know your opinion on the service provided.
Once again thank you for the feedback provided and very much hope to have the opportunity to welcome you back at the Olympic Palace.

Warmest regards,
Olympic Palace
Customer Services Team

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Reviewed 21 October 2017

Pretty much what I would expect, we had a mountain view room which was plenty large enough for two, though view is a bit misleading, you are certainly far to close to 'view' it.

The hotel is spacious and clean, the staff very friendly and helpful.

A slight negative point for me was the evening meal, given the volumes involved longer opening may have made the experience pleasanter, possibly starting at 18:00. Despite that I found a good variety of dishes, well cooked, and plenty of it.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank mrrog100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympic Palace H, Guest Relations Manager at Olympic Palace Resort Hotel & Convention Center, responded to this reviewResponded 22 October 2017

Dear valued guest,
Thank you for taking the time to bring your feedback to our attention following your stay with us and for the nice comments made regarding the general appearance of our resort and the efficiency of our staff members.
Without wishing to be unsympathetic, we would like to take this opportunity and clarify that Mountain View rooms have the exact same facilities as the sea view rooms offered. These rooms still represent a great option for guests that seek a good standard accommodation at more affordable rates. In addition, the description provided in all of our travel cooperative brochures show the exact location of the Mountain View room in order not to provide misleading information.
Rest assured that we highly value all guests’ feedback in an effort to further improve our service levels & overall standards. Thank you once again for your valuable feedback; this is very much appreciated indeed.
It was a real pleasure accommodating you at the Olympic Palace and look forward to welcoming you back in the near future.

Best regards,
Olympic Palace
Meltem Otousmpir

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Reviewed 18 October 2017

This is one amazing hotel!! Ordinarily we was meant to be in a separate rooms but the hotel upgraded our rooms before we got there so I could be with my parents (we never asked to be upgraded so it was a lovely surprise). The staff were so friendly and helpful!! We got invited to go to the al a carte restaurant and the food was amazing :) The main restaurant food was a little bland but after a day we learnt were all the goodies were :) On the day we were leaving, the reception told us because we were leaving so late for the plane (we arrived late too) we could have dinner even though we were no longer guests. Plus we had a room for our luggage. Overall this was a fantastic hotel and I recommend it to everyone!!!

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank HappyHyena02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympic Palace H, Guest Relations Manager at Olympic Palace Resort Hotel & Convention Center, responded to this reviewResponded 20 October 2017

Dear valued guest,
It is particularly warming to receive such a positive review as well as to know that our efforts to provide authentic hospitality are so much appreciated by our guests. We are truly pleased to read your comments regarding the as well as for our the services provided and we would like to warmly thank you for that.
It was a real pleasure accommodating you at the Olympic Palace and look forward to welcoming you back in our resort for yet unforgettable holiday in Rhodes.

Warmest regards,
Olympic Palace
Customer Services Team

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Reviewed 18 October 2017 via mobile

We stayed for one week and it was the best holidays ever!The hotel was great and the staff couldnt do enough for you!We really enjoyed the theme nights in the restaurant and the sunset view.However,what really impressed us was Katherina from Speedway rent a car who was absolutely brilliant!!She gave us a lot of information to explore the island and we surely did.The hotel has a mini market with good prices and a very helpful lady called Athine.The hostess Karina was very friendlly and Meltem the customer services lady as well.
We cant wait to visit the resort again.
Thank you all!

Stayed: October 2017, travelled as a couple
2  Thank Brigitte_B1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympic Palace H, Guest Relations Manager at Olympic Palace Resort Hotel & Convention Center, responded to this reviewResponded 20 October 2017

Dear valued guest,
We greatly appreciate the time taken to review our hotel and we would like to take this opportunity and warmly thank you for the positive comments made.
It is always rewarding to read such positive comments about our resort and we are very happy to note that you were impressed with the facilities and services provided. We always strive to fulfill our guests’ wishes and provide the best service possible and feel very grateful when this is acknowledged; this is by far the best way to reward all of us working for Olympic Palace.
Once again thank you for the feedback provided and very much hope to have the opportunity to welcome you back at the Olympic Palace.

Warmest regards,
Olympic Palace
Customer Services Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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