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“one of the best experiences”
Review of Uraniscus Restaurant - CLOSED

Uraniscus Restaurant
Certificate of Excellence
Price range: US$ 8 - US$ 39
Description: Seafood restaurant located in Platanias, Chania and lead by nationally acclaimed chef Marios Ventouris.
Restaurant details
Description: Seafood restaurant located in Platanias, Chania and lead by nationally acclaimed chef Marios Ventouris.
Reviewed 9 September 2017

We went to Uraniscus for our late lunch. It was our first time, so we decided to have 2 starters, 2 main dishes and 2 deserts. Everything was tasteful, one of the best experience in Chania region. we got explanation of every plate we had. All flavors were there and very interesting combination. Concerning prices, well, it is in the most touristic place in the region. So have this in mind, if the prices were a little bit lower, definitely someone could visit this restaurant more often. Now maybe once per month or so.

    • Value
    • Service
    • Food
Thank litanies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastasia B, Public Relations Manager at Uraniscus Restaurant, responded to this reviewResponded 20 September 2017

Dear Customer,

Thank you for your kind review. It means a lot to us to hear that you considered dining at Uraniscus one of the most memorable experiences of your trip!

It might seem that the price level at our restaurant is a little high, but we would like to notice that it reflects our costs of choosing ingredients of the highest quality and valuing our professional staff.

Hope to see you again the next time you visit the area!

Best Regards,

Uraniscus Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (205)
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5 - 9 of 205 reviews

Reviewed 3 September 2017

My son & I joined my wife and daughter 10 minutes after they had ordered cocktails we had to wait until they had been served theirs to order ours. Our food order was taken. We finished our cocktails and had to wait until the starters arrived to see about wine after some confusion we finally got the wine list. Mains came & went and we waited and waited until I lost my patience and asked the guy at front desk for desert menus. And then we waited some more and some more. This time I stopped one of the waiter's and asked for the bill saying we really would have liked deserts but felt we had been ignored for a good part of the evening. I know they had a large party in but that's not an excuse for ignoring other guests. We were offered free fruit (really was that the best you can do) but it was too little too late. The manager obviously couldn't be bothered to speak to us. S poilt our evening after looking forward to dining here but that's OK as we are only tourists. They need to step up the service. 120€ later & left an unpleasant taste.

    • Value
    • Service
    • Food
Thank pabu101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastasia B, Public Relations Manager at Uraniscus Restaurant, responded to this reviewResponded 4 September 2017

Dear Customer,

Thank you for your review. We are sorry to hear our service didn't quite meet your expectations. Indeed, that evening we were a bit busy due to the big reservation, however, we agree that it should not affect the service to other tables.

But we would like to assure you that the fact that you are a tourist or local does not make a difference. We treat everyone equally.

Hope you have a nice vacation.

Best Regards,

Uraniscus Team.

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Reviewed 1 September 2017 via mobile

Very nice and quite ambient, very good service, excellent food and perfect canteen. Don't miss the marinated salmon as started. Perfect for families with kids, they've a good and safe playground.

Thank GiuRaPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastasia B, Public Relations Manager at Uraniscus Restaurant, responded to this reviewResponded 4 September 2017

Dear Customer,

Thank you for your review. We are happy to hear you enjoyed your experience at Uraniscus. Our staff is working hard to make sure anyone can enjoy a fine meal, even big families with kids.

Hope to see you again the next time you visit the area.

Best Regards,

Uraniscus Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017 via mobile

After 5 yrs summer holidays we can safely say this is the best! Subtle/delicate tastes at a fair price. Also a very good wine list.

We were with 6 people and could taste many different courses. The Owner and his staff are very friendly professionals. One of our best holiday memories and definitely a reason to go back. Maybe one tip if you are with 1-2: try to taste more, rather than take one plate.

Thank René K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastasia B, Public Relations Manager at Uraniscus Restaurant, responded to this reviewResponded 1 September 2017

Dear Rene,

Thank you for your review and the warm words. We are very happy to hear you enjoyed your experience at Uraniscus. Our staff is working hard to be on top of things.

Looking forward to seeing you again!

Best Regards,

Uraniscus Team.

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Reviewed 29 August 2017 via mobile

We had most of the apperizer, and 5 diffrent main courses all was ok but paella was totally disaster.

1  Thank Ali O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anastasia B, Public Relations Manager at Uraniscus Restaurant, responded to this reviewResponded 1 September 2017

Dear Ali,

Thank you for your review. We are sorry to hear our Paella did not quite meet your expectations. Your comments will be passed onto our management and kitchen staff.

Hope you had a nice vacation!

Best Regards,

Uraniscus Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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