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“Secluded feel with access to everything” 5 of 5 bubbles
Review of Jaguar Reef Lodge & Spa

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Jaguar Reef Lodge & Spa
Ranked #4 of 11 Hotels in Hopkins
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Secluded feel with access to everything”
5 of 5 bubbles Reviewed 3 April 2012

We spent 2 weeks at Jaguar Reef and loved it each day. We took advantage of the "adventure package" and had an amazing day trip almost everyday including tubing, snorkling, repelling, sailing, cultural sites, and fishing. The rooms were a great size and due to the off season vacancies they upgraded our room at no charge. The food and bar where wonderful. I had a spa treatment that I wasn't crazy about but other than that it was a perfect 2 weeks and we would love to go back.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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584 reviews from our community

Traveller rating
    395
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Mitchell, SD
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 2 April 2012

We said there with our 4 kids (ages 7 to 16) and loved it. You have space and area to yourself. You have a selection of activities you can go or just do nothing at the beach and pools.

The food was great with great service. No standing in line for some tasteless buffet.

The beach area and pool area is very nice with plenty of chairs, hammock and sun chairs.

We really enjoyed renting a golf cart and driving into Hopkins. Great friendly people and you need to check out the bakery in town.

Our only recommendation and it is not specific to this resort, but is to use some bug spray. If the breeze goes down, the little sand flies can bite you without you knowing it.

Stayed March 2012, travelled with family
Helpful?
1 Thank CGSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 1 April 2012

We are to Belize for a 2 1/2 week vacation this March. Our stay was in many places but we planned to spend 6 days in Hopkins at Jaguar Reef Lodge. The accommodations were terrific. I have no complaints there. The room was beautiful. However, most of the staff had attitudes. First, we asked about a tour to go cave tubing. It was not on their list. We were told that they might be able to put it together for us but needed 4 people. We asked for three days and they told us no one else expressed interest so they could not put it together for us. So, we decided to do another tour to see the ruins. We go to sign up for this tour to see that they had arranged for the tour to take us cave tubing with no one else. They hadn't even bothered to come tell us. We asked for a wake up knock on the door for our tour was early the next morning,for they have no phones...that never happened. We wanted to sleep in one morning...got woken up by housekeeping at 7:45 am...was very grumpy to me when they told me to put the do not disturb sign out...I did...at 9:15 they knock again...I tell them we are still not ready that was why the do not disturb sign was still on the door. I got some laundry done. It was put out early the morning we went on our tour. Later that night, it still was not ready...we finally had to go get it ourselves the next day since Ross wanted his swimming shorts. The clothes were all inside out inside the bag. They had a beach BBQ day. It mentioned playing volleyball. I asked in the morning when the game was happening...I was told that they did not know...I asked at lunch,,,stilll no idea...I asked in the afternoon...I suggested a sign up sheet with a time...they looked at me like I had three heads.. When we ate in the restaurant, the menus had no prices. That is fine until they want me to sign to charge it to my room without a price...I asked for it to be completed and got attitude for that. There was some heavy trade winds happening at the time that was bringing in a lot of sea weed on the beach. I know there is nothing they can do about that but they could make some attempt to clean it up. The beach was terrible. The sea weed was thick on shore, and what was worse was it was mixed with tons of garbage...come on...this is suppose to be a high end hotel...please make some attempt to clean this up for the guests...no one was doing a thing about that. I went back to the room one afternoon. Housekeeping had out door wide out...while they were sweeping the walk far away from our door...someone could have walked in and taken something...but what did happen was a big bug had flown in and was present when we were going to sleep. We stayed at a few other places in Belize that were not as expensive as this place. I preferred the other places for the staff at the other places made us feel welcome and appreciated instead of a bother like we felt at Jaguar...I would not go back there. We will visit Hopkins again for it is close to the development where we bought land. However, I will look to stay somewhere else!!

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank karmahound2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VBQuality, Managing Director ViVA BELiZE Hotel Group at Jaguar Reef Lodge & Spa, responded to this review, 19 July 2016
Dear Tripadvisor Members

This review was posted April1,2012 - more than 4 years ago.
The Jaguar Reef Lodge was integrated into the ViVA BELiZE Hotel Group and Adventure Company on July 1st. 2012 and our Hotel Group has taken over financial control / ownership of the Lodge in 2013.

We have informed Tripadvisor many times now that this review is not only very old- but got irrelevant due to the fact that the Lodge is under new Management/Ownership since 4 years now already. We can't make any statement to the content of the review- this review was posted far before our time and we will continue requesting Tripadvisor to remove those old reviews that describe Travelers' experiences made at our Lodge far before our time. We refuse to change the name of the Lodge just to get Tripadvisor to comply with our request. We feel that the name of the Lodge is highly connected to the people of Hopkins- and the Villagers are proud of their very first Hotel - The Jaguar Reef Lodge.

We have invested into the complete renovation of the Jaguar Reef Lodge over the last years as well as into the continuous training of our staff. The product can't be compared to what it was back in the years before July 2012. We don't say that we are walking over water- not at all- but we are trying very hard to meet and exceed all our guests expectations- every day of the year! We are a Group of Tourism Pioneers- in love with Belize and the Belizean people since over 20 years- proud to present that beautiful country to you- Traveler's from around the World.

The ViVA BELiZE Hotel Group and Adventure Company has an Excellent reputation and our Resorts & Lodges won numerous Tripadvisor Awards on a National as well as on a International level over the last years. Under the ViVA BELiZE Management the Jaguar Reef Lodge was "Traveler's Choice Award Winner 2013"- for Small Resorts in Belize- and in 2015 the Lodge received the " Hall of Fame Certificate of Excellence 2011-2015". This special designation is awarded to businesses that have earned a "Certificate of Excellence" for five consecutive years. Also in 2016 Jaguar Reef Lodge again earned the Certificate of Excellence by Tripadvisor. We are not about winning Awards- but about making our guests happy.

Please be so kind to read the new Tripadvisor Travelers' reviews about the quality of our product (s). We would love to welcome you at the Jaguar Reef Lodge in Hopkins soon.

ViVA BELiZE- Your Gateway To A Breathtaking Belize Experience.

Sincerely
ViVA BELiZE Management & Ownership
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nyc
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

Friendly service. Lots to do or nothing if you choose. Beautiful accomodations with plenty of space for a family of five. Our children are all over 18 and this was a spot we could relax and play together. Cost of horseback riding, snorkeling etc. can be included in your price before you go.

Room Tip: They provide detailed info on their website. It is easy to choose the right room and price point fo...
See more room tips
  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank villager421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico
1 review
5 of 5 bubbles Reviewed 23 March 2012

I can't say enough great things about the resort and the staff at Jaguar Reef. Stephanie made sure everything was perfect for us. The rooms, food and adventure tours were all wonderful and appealed to everyone in the family -- from age 5 to age 50. Accommodates families of five and larger comfortably, which is not the norm for many "family" resorts. Highly recommended.

Room Tip: Beach cabanas are great
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phmurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jaguar Reef Lodge & Spa

Property: Jaguar Reef Lodge & Spa
Address: Sittee River Road, Hopkins, Belize
Phone Number:
Region: Belize > Stann Creek > Hopkins
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Hopkins
#4 On the Beach Hotel in Hopkins
#5 Family Hotel in Hopkins
#5 Romantic Hotel in Hopkins
Price range (per night): ₹ 8,050 - ₹ 24,285
Hotel Class:3.5 star — Jaguar Reef Lodge & Spa 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Proud member of ViVA BELiZE, the leading Hotel Group and Adventure Company in Belize for the past 20 years. This beachfront resort is- A Diver's Paradise offering a unique Jungle and Sea Venture. It is an oasis of relaxation, with sunny skies, panoramic views of the ocean and just minutes away from the Garifuna Fishing Village of Hopkins. Other features of Jaguar Reef Lodge & Spa: -WINNER 2015 TripAdvisor HALL OF FAME Award -PADI 5 Star Dive Centre -FULL Service In-house Spa -Longest & Finest Beach in Belize -Pool with Swim up Tiki Bar -Kids pool -Beachfront Dining -Water Sports & Land Adventure Tour Desk ... more   less 
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Also Known As:
Jaguar Reef Hotel Hopkins
Jaguar Reef Resort
Jaguar Reef Lodge & Spa Belize/Hopkins

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