The apartment is consistent with the photos and the pool area is a real winner. Although the bedrooms are a little tight, the living room, dining area and kitchen feel spacious.
The apartment is clean, secure and the balcony is large enough to dry clothes. The owner is responsive - we only had 2 bath towels at check-in for our group of 5 and she provided additional towels the next morning. The apartment is located a short walk from the building's mini-market and the security guards and building employees were friendly and helpful. The damage deposit was returned promptly.
The wi-fi is very slow and on a few occasions we just gave up on it. The television receives only 5 local, Malay-language channels and while DVDs were available, only 1 child-appropriate DVD worked. We were informed that we would be charged extra for high electricity usage so we had to carefully monitor our AC usage. The washing machine outlet pipe came lose during use and our young son fell badly in the kitchen as a result. Although a 3 bedroom and 2 bathroom unit, the apartment only had 1 small trash can, which filled up quickly given that we were a family of 5 self catering. Also, there was only 1 small frying pan which made cooking difficult, especially as there wasn't a microwave in the apartment.
While the apartment has positive points, it felt that the apartment wasn't really set-up with long-term, large, or self-catering groups in mind which seemed odd to us as we needed to drive 10 minutes to either Batu Ferrenghi or Tanjung Bungha to get take-away food. Consequently, we strongly recommend renting a car.
It is too far from everything. There is no taxi stand and very hard to catch a taxi. If you need fresh milk or any groceries, you need to travel for 30 minutes. There is a small convenient store but they do not have much. TV has only few channels and everything in Malay. We lost our internet connection in the last night (maybe there is a usage limitation). There is a cap in electric usage which is max electric utility of RM250/month. For your rough idea, the consumption rate is RM0.50/hour for 1 hp air cond.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
We had a great time. Apartment suited us well. Easy access to the 101 and 102 busses. Sharon was amazing and answered all my queries throughout our stay. Pool was amazing and very child friendly.
We have traveled Asia for over eight years and this was our first time in Malaysia. Sharon the owner arranged for us to be picked up from the airport and delivered us safely to the condo.
The service she provided was unparalleled. If we emailed her she answered within 10-30 minutes and assisted us with whatever we needed without question. I have seen efficiency and have run businesses where you need to be of service and I've never seen anyone run a business like the owner of this condo. She is the most diligent, kind and open individual that I have encountered. She is a perfect business model and anybody will be happy with the service she provides.
We appreciated the security and also the convenience store. There is also a swimming pool and gym and a stall down the end of the road selling durian, which made us very happy!
But it was the owners that made this stay very special for us.
The condo is clean and well equipped. We cooked most of our meals at home and appreciated the kitchen.
You can easily get a taxi or bus by walking a couple of minutes to the main road. If you had a car it would be even more convenient. There is a Tesco about 5-10 minutes away and we also found a great organic store with fresh vegetables about 10 minutes by taxi.
We would recommend this condo if you want a quiet place to stay that is not too far away from everything.
|Check-in / front desk||Service|
|A romantic getaway||Luxury-minded travelers|