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“Lovely Hotel” 5 of 5 bubbles
Review of Bayview Beach Resort

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Bayview Beach Resort
Ranked #7 of 12 Hotels in Batu Ferringhi
England
Level Contributor
458 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 336 helpful votes
“Lovely Hotel”
5 of 5 bubbles Reviewed 28 February 2012

We stayed in this hotel as part of tour of Malaysia. The hotel is a long way from the historic centre of Georgetown for serious sightseeing but as a beach resort it is ideal and I have since discovered that transport into the centre is readily available. We were very pleased to be given a well appointed, spacious and clean room with a seaview. The bathroom had a separate shower cubicle and a good range of toiletries and towels. Bathrobes were not provided but we were given them on loan basis. No problem with this as we understand some selfish people regard them, as well as other contents of the room, as freebies. We did not eat dinner in the hotel, having had a large lunches elsewhere supplied by the tour company. We did however see several restaurants outside the hotel as well as a laundry and a small supermarket selling a variety of snacks and beer. We can not however praise the buffet breakfast enough. There was such a choice of food served in an attractive dining room overlooking the gardens. The only flaw was someone smoking which caused us to move tables. We are not sure of the smoking/ non smoking policy in Malaysia but a ban in eating places would be surely welcomed by people from countries where such rules exist. Thus saying we were really impressed by this resort, the staff were very pleasant and efficient, the outside space was well maintained with ample beds at the pool as well as shady areas for relaxing. To make this perfect free internet would be the icing on the cake!

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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TrueBrit_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBRPenang, General Manager at Bayview Beach Resort, responded to this review, 2 March 2012
Thank you for your comments of our hotel on Tripadvisor.

Your positive ratings of our staff and services are most appreciated.

Further to your comment on our wifi charge, we have adopted a user-pay policy rather than hiking up the room rates to include this service, of which many guests do not use. This is similar to the telephone charges we levy for external calls based on a user pay basis. We believe this is a fairer pricing policy and many guests who need to use the service didn’t mind paying it accordingly rather than paying a higher room rate as in other hotels.

It was a pleasure to have been of service to you and I look forward to welcoming you back to The Bayview Beach Resort in the not too distant future.
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 February 2012

I have been a guest at Bayview Beach Resort for approximately the last 20 years, which speaks for itself! My husband and I, also our family and friends have enjoyed the hotel's facilities, beautiful gardens, pool and most of all Management and Staff, who have made us welcome and looked after us in every way during our stay. Many friendships have been formed over the years and one looks forward to going back. The rooms are comfortable and spacious as is the dining area, with a wonderful selection of cuisine. For the family with children, there is a Kids Club and for the older ones a great Game Room! My children and now my grandchildren always have a great time.
The hotel is only a short walk to the Night Market, which runs every night and there is a bus at the front of the hotel, if you wish to take a trip into Georgetown for sightseeing, shopping etc.,
The GM at this hotel is one of the best, with high expectations. I can highly recommend the Bayview Beach Resort, without hesitation.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Genie48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBRPenang, General Manager at Bayview Beach Resort, responded to this review, 2 March 2012
On behalf of the teams at Bayview Beach Resort, we thank you for been our returnees and for your positve and encouraging comments about our facilities and services. I appreciate specially your nice comments and we will work even harder to be better!

All of us look forward to welcoming you "home" on your next visit when you return again.

With best wishes and kind regards
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Wirral
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 22 February 2012

We were really disappointed with our stay at this hotel, perhaps we had been spoilt with the other hotels on our holiday but we found the Bayview to be a bit of a let down, we booked this hotel because we wanted a 2 bedroom suite with balcony and a lot of hotels in this region don't seem to have balconies, the rooms are large as are the beds, but it all seems slightly grubby especially the bathrooms, there was even a false eyelash left in the bathroom from previous guests, the hotel ground are large with plenty of sunbeds and plenty of shade, but this was spoilt from the constant banging of errecting conference marque's, one day putting it up the next day taking it down then the next day errecting another one, as the frames are made from alluminium you can imagine the noise, not very pleasant whilst trying to relax, also opposite our rooms was the staff accomodation and garages, we were woken at approx 5.30am each morning with the staff shouting to each other. The food for breakfast was adequate with plenty of choice but not very warm. We ordered cocktails in the Bayview lounge (very expensive at 51 ringgits for 2, much cheaper in Anthony's bar over the road) I have never seen a more miserable barman not a hint of a smile whilst ordering or serving drinks. The rest of the staff did not seem too happy either. Please do not think that I am a person who constantly moans as this is the first time I have ever posted a bad review about a hotel, a lot of people on here seem to like this hotel but we would not return here. By the way you can swim in the sea outside the hotel we never saw any jelly fish and quite a few people were swimming. The Jet ski outside the hotel is very good at 140 ringgits for half an hour, also the laundry opposite hotel only charge 5 ringgits per kilo for washing clothes or 8 ringgits if you want it ironed. As I mentioned earlier we were disappointed with this hotel.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank collywollyWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBRPenang, General Manager at Bayview Beach Resort, responded to this review, 27 February 2012
Thank you for your input and I sincerely apologise for the housekeeping’s oversight, staff’s inconsiderate behaviour in the morning and the “unfriendly” barman and we will take necessary actions to prevent such recurrence. I am also very sorry that the erection & dismantling of the outdoor marquee for another client’s annual garden dinner had caused disturbance to your enjoyment of our garden. We had just reviewed the outdoor marquee procedure and will now only allow later hours of installing & dismantling to prevent disruption to the peace & quiet to areas closer to the event.

I know we can and will do better in the future and we are disappointed that you did not have the quiet stay when you were with us. As you rightly mentioned, there are a lot people who liked this hotel and we hope we can make you one of them too if you allow us another chance to make it up to you. We will send a message through Tripadvisor to collywollyWirral in conveying our apology and extend an appropriate offer for their next stay with us when they are in Penang again.
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Level Contributor
123 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

All in all we were very satisfied with our stay at the Bayview Beach. Check-in was completed within 2 minutes and we were immediately informed when our luggage finally arrived (Malaysia Airlines lost it somewhere in KL). Staff were always friendly and eager to satisfy all guests, we once phoned housekeeping to get some more towels and they arrived less than a minute after our call- amazing.

Our room was spacious, clean and quiet with comfy beds, although the bathroom was superficially clean, a decent scrub would be nice.

We didn't have dinner in the hotel, so can't comment on that, however breakfast was overwhelming, haven't seen that much choice for quite a while. Hot items varied from day to day and one day they even had chicken nuggets for breakfast, strange for us, but a lot of guests seemed to enjoy them...

You should be aware that the hotel is at the very end of Batu Ferringhi, so if you want to go to the night market or one of the restaurants you will walk 15-20 minutes or have to take the bus. The hotel offers a complimentary one-way shuttle to the night market at 7:30pm.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank londonmatDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBRPenang, General Manager at Bayview Beach Resort, responded to this review, 27 February 2012
On behalf of the teams at Bayview Beach Resort, we thank you for your positve and encouraging comments about our facilities and services. I appreciate specially your motivating comments to remind us that good and consistent work always get noticed and appreciated by our guests. We will work even harder to be better!

All of us look forward to welcoming you on your next visit.
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Taunton, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

Had a fantastic time at the Bay View Beach Resort, a great base from which to explore the wonderful island of Penang. The hotel was very comfortable and clean, the staff very efficient, friendly and helpful. The rooms were cleaned every day, with fresh towels and bottled water provided daily. We had a superior hill view room which had a balcony from which you had a great view of the surrounding hill side and the beach. The pool side and gardens provided a scenic and relaxing place to take it easy, the pool bar had very friendly and efficient staff providing a range of tasty cocktails and snacks. Although unable to swim in the sea, the beach was a lovely walk down Batu Ferringhi with many places to stop for a refreshing drink or snack. Would recommend Sixty Nine Mansion for a range of cocktails whilst sitting at a table with your feet in shallow water in the outside pool area, or Bora Bora with their lovely beach shacks, cool tunes and relaxed vibes. Whilst the hotel was at the far end of Batu Ferringhi it was only a 20 min walk or if you wanted, you could take the bus from outside the hotel down to the other end of the resort and walk back.
Other great places to eat include Fantasy Ribs (great steaks and a range of foods) with a kissing fish called Bubbles! Also the Boatman provided a friendly service with tasty food and the restaurant Enca across the road from the hotel that offers Western, Indian and Chinese at very low cost. If you're a red wine drinker, I found they were the cheapest at 50RM per bottle. If you're on a budget, go to Long Beach food court with a number of hawker stalls offering excellent food at about £2 per person!
For trips, I'd recommend hiring a moped for the day at £10 per day, it cost us £1.50 in fuel to travel round the whole island! Places to stop include the Spice Garden (a lovely garden walk in the shade), the Butterfly Farm (a wide range of beautiful species), the War Museum (an old english fort where you can experience crawling through the escape tunnels) and the Snake Temple where there are lots of pit vipers hanging from the trees. Beware, they can bite, but by day are very dopey due to the burning of incense but are more active at night. I must say, I wouldn't recommend going in the snake farm there, there are two monkeys and several rabbits and chickens in very small dirty cages which I found disturbing. Please note, travelling through George Town is quite scary due to the volume of traffic, so would only recommend for the more experienced rider!
Must do trips are a day trip to Langkawi and Puala Payer, excellent days out. Go and see KT Tour Operator, just down the road from the hotel on the opposite side of the road. A charming gentleman who offers excellent prices for a range of trips around the local area. He drove us to the Orang-utan Park and Water park on the mainland, whilst this was a good day out, I was a little disappointed with the Orang-utan reserve, it was very small and we only saw a couple of orang-utans. The Water Park was also quite dated and in need of a good re-furb!
Also, must visit George Town which is about 40 mins by bus and 3RM. Would recommend not travelling during rush hour as the buses are very packed and the roads extremely busy. For a bustling evening, go to Upper Penang Road which has a small strip of bars and nightspots.
I am not really a shopper, there are a few shopping mals in Penang but quite pricey, Batu Ferringhi night market was ok to explore, but I thought a little pricey and the quality not good. Apparently George Town is better for shoppers looking for a bargain.
All in all, LOVED Penang and the Bay View, it's been the best holiday I've had yet!!! Thank you to all those who contributed to our amazing experience.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank VickyChip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBRPenang, General Manager at Bayview Beach Resort, responded to this review, 27 February 2012
Thank you for your feedback on Tripadvisor, I am pleased that you enjoyed your stay and I look forward to welcoming you back on your next stay at the Bayview Beach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Beach Resort

Property: Bayview Beach Resort
Address: The Bayview Beach Resort Jalan Batu Ferringghi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#5 Spa Hotel in Batu Ferringhi
#7 Romantic Hotel in Batu Ferringhi
#7 Family Hotel in Batu Ferringhi
#7 Luxury Hotel in Batu Ferringhi
#7 On the Beach Hotel in Batu Ferringhi
Price range (per night): ₹ 3,266 - ₹ 7,597
Hotel Class:4 star — Bayview Beach Resort 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Bayview Beach Hotel Batu Ferringhi
The Bayview Beach Hotel
Bayview Beach Resort Penang/Batu Ferringhi

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