We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Hard Rock Hotel Penang(Batu Ferringhi)
US$ 106
US$ 99
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
D'Feringghi Haus(Batu Ferringhi)
US$ 57
US$ 23
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Lone Pine Hotel(Batu Ferringhi)(Great Value!)
US$ 111
US$ 98
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$ 116/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Shangri-La's Rasa Sayang Resort & Spa(Batu Ferringhi)
US$ 184
US$ 163
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Holiday Inn Resort Penang(Batu Ferringhi)(Great Value!)
US$ 87
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Bayview Beach Resort(Batu Ferringhi)(Great Value!)
US$ 79
US$ 53
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Golden Sands Resort by Shangri-La(Batu Ferringhi)
US$ 149
US$ 132
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Baba Guesthouse(Batu Ferringhi)
US$ 15
US$ 12
Priceline
View Deal
  • Free Wifi
  • Beachfront
Bayu Emas Apartments(Batu Ferringhi)
Orbitz.com
View Deal
  • Free Parking
  • Pool
Reviews (2,832)
Filter reviews
2,832 results
Traveller rating
1,151
1,101
395
114
71
Traveller type
Time of year
LanguageAll languages
More languages
1,151
1,101
395
114
71
Show reviews that mention
All reviewscool bananaslanai suitenight marketsunset barpark royal hotelkids clubwater slidesbuffet breakfastfamily roomlounge areakids poolsuperior roombeach frontlong beachwelcome drinkjet skibatu ferringhi beach
Filter
Updating list...
25 - 30 of 2,832 reviews
Reviewed 16 July 2018

Stayed at the hotel fro 3 nights. July 2018. Took prepaid taxi for 74 MR from airport which is directly at the exit of airport. Hotel is overall good. stayed at premium sea view room. Room was clean and spacious, but rooms partitions are very poor. One can hear whats going on in another room. Penang Night market is just outside the hotel.

Swimming pool is a bit small.

Loved the buffet breakfast, have a lot of choices.

  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ujjwal s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward K, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 3 weeks ago

Hi ujjwal s,

Thank you for sharing your stay with us and for your positive thoughts about our room and swimming pool.

I shall be sharing your compliments with the entire team specifically the Chef for the good spread at breakfast.

Your comment about the noise is noted and will be looked into. I am sorry for the sound disturbance.

We truly appreciate and value the opinion of our guests as that helps us to strive even further to improve.

Thank you again for staying with us.

Kind regards.

Ed

Edward Kollmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018

Before we booked at Parkroyal we were considering between The Rasa Sayang Resort and Parkroyal we were glad that we picked the latter. On arrival the reception staff were very helpful especially Ali who managed to aranged an early check in for us. The room was comfortable and clean with a massive king size bed. The buffet breakfast had ample varieties of international cuisine. The staff were very helpful and friendly especiall Ravi who greeted us every morning. Ishak who greeted us on arrival and looked after our luggage. he is very friendly and greeted us with a smile everyday.We did have a problem with the laundry service not meeting the time as stated even after several follow up.However the Assistant Housekeeper Abdul, once informed of the situation, rectified the problem immediately. Location is very good with many eateries close by where you can experience the local food.Overall it was an enjoyable stay. Roy Couzens & Christine Yeoh Melbourne

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Christine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward K, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 4 weeks ago

Hi Christine Y,

Thank you for sharing this. I really appreciate your feedback about the team and our service. We are glad that we have met your expectations.

I shall gladly share your kind words about our helpful and friendly team with them specifically Ali, Ravi, Ishak and Abdul Talib. Great to know you like our wide spread of buffet breakfast.

We truly value the opinion of our guests. It helps us strive even further to deliver excellent service.

We hope to have the pleasure to welcome you back for another memorable stay.

Kind regards.

Ed

Edward Kollmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

Could not rate this hotel high enough the service is amazing right from the start they can’t do enough for you the Staff go above and beyond to make your stay relaxing and memorable well done park royal staff
Facilities are a very good modern, clean the pool area is very nice right by the beach only one thing beach could be a little cleaner but overall
We will return Williams family

Stayed: July 2018, travelled with family
Thank tanyawilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward K, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 4 weeks ago

Hi tanyawilliams,

Thank you for sharing your recent stay and great to know your stay was relaxing.

I really appreciate your feedback about the team and our service and facilcities. We are glad that we have met your expectations.

Your comment about the cleanliness is noted and will be shared with the authority for improvement.

We truly value the opinion of our guests. It helps us strive even further to deliver excellent service.

We are excited to welcome you and your family back for another memorable stay.

Kind regards.

Ed

Edward Kollmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

We love it here! Service are great and the resort has a great breakfast buffet. It is cosy and many activities for kids. Clean and nice view. The only thing that you need to know is beware of the jelly fish along the ferringhi beach. We love it here and we continues to come to the same hotel every year to relax.

Stayed: July 2018, travelled with family
1  Thank Abby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward K, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 4 weeks ago

Hi Abby B,

Thank you for your recent stay with us.

Thank you for your kind thoughts about our resort, service and the team. I am pleased to know that the service delivered by the team has met your expectation.

I shall share your compliments with the entire team.

Your comment about the jelly fish will be shared with the authority.

We are excited to welcome you back for another memorable stay with us again.

Kind regards.

Ed

Edward Kollmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018

The best feature of this hotel is the open plan design that enables you to enjoy the garden, the sea and the beautiful architechture all at the same time. Coming at a close second is the location which is absolutely marvelous. In the evenings, the streets in front of the hotel spring to life with many stalls selling all sorts of counterfeit goods and knickknacks which are worth seeing. There are also many eateries on either side of the road to try- I recommend a foodcourt so that you experience a range of local dishes. On the other side the garden path leads to the beach where all sorts of outdoor activities await. The sea was a bit dirty right in front of the resort when i visited but you can walk further along to a slightly cleaner part and beware of jellyfish! The breakfast buffet is to die for and views from the restaurant are amazing. Ambiance was great too but note that this seemed to be a very family-friendly resort judging by the number of children around the place. The pool is huge and very well maintained with lush garden around it's edge. I was so content with the main pool that I almost missed the second pool that is slightly tucked away behind which is complete with water slides and a volleyball net. They looked like they were constructing a mini zoo to the side of this second pool while i was staying but not sure what it was. Overall really enjoyed our stay here and would highly recommend it to anyone.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank Imran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward K, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this reviewResponded 4 weeks ago

Hi Imran F,

Thank you for sharing your recent stay with us.

I really appreciate your compliments about our renovated resort, pool and activities. Great to know the team looked after you during your stay with us.

Your comment about the beach and jelly fish is noted and will be shared with the authority for improvement.

Soon we shall be opening a water splash park that is near completion.

Thank you again for staying with us and we hope to have the pleasure to welcome back again.

Kind regards.

Ed

Edward Kollmer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews