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“Relaxing Holiday”

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Shangri-La's Rasa Sayang Resort & Spa
Ranked #1 of 10 Hotels in Batu Ferringhi
Certificate of Excellence
Reviewed 6 April 2012

My wife and I stayed for 20 nights in March 2012 in the Garden Wing, this was our 5th visit and in our opinion why we enjoy this hotel so much is the staff who are so friendly, efficient and who are always willing to attend to our needs.

Just a few names - Varonica on Reception cool, calm and collective, nothing is too much trouble and she is always very friendly, Vanitha in Spice Market always so cheerful and friendly in the mornings, Gooner and Barry in the Penang Beach Bar friendly helpful chatty also anticipate our needs, Lee in the Ferringh Grill very very cheerful and helped to make our special evening also Steven the Foot Therapist who always gave a good foot message as well as giving us useful information on Penang and Malaysia. Not forgetting Jessica who was in charge of Food and Beverage, and once again couldn't do enought to help make it a fantastic holiday.

We had a Garden Wing Room which now have a flat screen TV and also fresh fruit and water every day. The room was very good, kept very clean and with everything that you require. Do ensure that you do not accidentally push the 'Do Not Disturb' switch positioned next to the main light switch (which we did) and wondered why the room had not been made up.

Spice Market Breakfast excellent lots of choice, western, oriental, Indian, Malaysian a funny thing that happened on a few occasions was receiving serving spoons instead of desert spoons for our cereals, we had a good laugh over this. The Ferringhi Grill is well worth a visit, it is expensive, especially the wine, but the food was superb and the ambience was just right.

The free shuttle bus to George Town is so handy would recommend you use this.

Location of Hotel is ideal for the night market and various restaurants, we used the Long Beach Hawker Stalls on numerous occassions (average cost 75 ringitts for 2 including 3 bottles of beer), Malaysian Kitchen excellent food (average cost 115 ringitts for 2 including a jug of beer).

Would recommend that you try Mr Foo, his son and son-in-law on the beach for messages (60 riningitts for one person).

We always enjoy the Rasa and will be going back again next year.

An example of this hotels service our daughter sent a Mothersday card which didn't arrive until after we had returned home, the hotel phoned us to inform it had arrived after we had left and they would post it on to us. Don't think many hotels would do this sort of service.

  • Stayed: March 2012, travelled as a couple
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6  Thank Holidayaddicts09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,633 - 2,637 of 3,508 reviews

Reviewed 4 April 2012

The staff, the grounds, the spa and the rooms are fabulous. We stayed at the Rasa wing. The rooms are gorgeous with outdoor bath on your own balcony! Luxury at its BEST with LOCCITANE toiletries and a pampering shower experience with state of the art faucets and rain shower heads. The spa has couples villas and the papering goes on. Just can't say enough good things about this hotel. If your room is in the Rasa wing you have high tea at 3.00 and cocktails at 6.00. Don't miss it. The service very efficient and staff very friendly.

Room Tip: If you need exclusivity and luxury stay at the Rasa wing.
See more room tips
  • Stayed: April 2012, travelled with friends
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Thank gypsysing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

Fab hotel, although avoid the Rasa Wing during January February and March as the wing is controlled by a gang of long term guests who have their own elite club! If you wear as they see it inappropriate clothing to cocktail hour you are stared at and one guest heard them say "she should of gone to Benidorm!" Also they believe they are entiltled to 2 sunbeds each, one for the sun and one for the shade! Staff are aware of situation but powerless to do anything.

  • Stayed: February 2012, travelled as a couple
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Thank Sharon5475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

Great service, great food, swimming pools for all ages. And not too shiney and prentious.

Stayed: April 2012
Thank BeaverLasvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2012

My wife and I loved this place. We stayed at the Rasa Wing and it was not cheap at 1,600 ringgit a night but it was money well spent. We loved the surroundings and also the privacy of the Rasa Wing pool with no screaming kids( mind you we do love children). Staff was just amazing, they could not do enough for you. We had a room on the ground floor with a small garden that leads on to the hotel grounds and also to the pool. Room was spotless, clean and a good size. We do not have one negative comment about this hotel. The selection and also the quality of the breakfast at the ' Spice market' was just awesome. Service was just incredible even though it was busy. The staff never fails to notice you and they always serve you with a big smile. What a hotel!! Great reflection of the management and staff that is happy and proud to work here. Thank you to all of you for the great service and making our stay so enjoyable. We will be coming back for sure as my wife is already planning a trip back!!

  • Stayed: March 2012, travelled as a couple
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2  Thank Fasted09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
Price Range: ₹ 9,484 - ₹ 24,943 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Official Description (provided by the hotel):
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi

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