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“still in expectation” 3 of 5 bubbles
Review of Hard Rock Hotel Penang

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Hard Rock Hotel Penang
Ranked #2 of 12 Hotels in Batu Ferringhi
Certificate of Excellence
penang malaysia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“still in expectation”
3 of 5 bubbles Reviewed 7 March 2012

i travel here because if my friend wish to stay nearby the beach while he came back from Macao. Actually I'm a penang guy so may not stay in penang hotel frequently. this is my 1st time in hard rock. the location was nice, a beautiful beach, food is still ok, room is clean, feel comfortable, BUT the staff was not train well especially at F&B site. The staff was SOUR FACE to the guest, NO SMILING at all, and poor table manner when collected back the empty plate.

environment is good, fall in music, deco was nice.... but hard rock penang still need to improve the staff quality. wish to stay here again, and hope to c the improvement.Thank you.

  • Stayed November 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank edwardtan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,282 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (763)
Date | Rating
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

Is a great resort, friendly staff, awesome cocktails and unforgettable atmosphere. All around...fantastic!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mandy-Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

We went for five nights, and had the intention of going out for a couple of days on boats, hiring a car etc etc, but in the event did none of that, and spent pretty much all of our time in the hotel. It's fantastic!

Loud music playing by the pool all day, and an awesome swim up bar -- what more do you need!

The pool is apparently THREE TIMES the size of an Olympic pool -- yes, huge! Never crowded, and with plenty of corners and private areas to get away from everyone else. Having said that, even when the hotel was at maximum occupancy, it wasn't busy poolside.

The only thing was breakfasts -- it's worth paying a little extra for access to the King's Club. Breakfast in the main dining hall was manic, yet it couldn't have been more peaceful in the club lounge area. When you factor in that you get breakfast, afternoon tea, beers, wines, cocktails and tapas in the evening -- you'll soon get your money's worth!

It would be great for a family with young children -- a large shallow lagoon area for them, and a reasonably big set of flumes etc in the pool.

Staff were fantastic -- couldn't have been more welcoming, friendly, and generally great at their jobs.

The beach isn't great, but it's far from bad. More shingle than sand would be the only criticism. Oh, and the men pushing for you to go on jet skis, parasailing etc

It's a few minutes walk from the night market, and the small town, full of bars and restaurants. It was all pretty quiet though, and almost empty by 11pm, so this isn't what you want if you're looking for big night life.

Overall, a great option, and a hotel we'll definitely be going back to.

Room Tip: Waterfront rooms have steps down into the pool, which look great. Otherwise, it's worth paying t...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

Great hotel.. The room was superb, clean and comfy. BEST of all was the sea view, breath taking and the sound of the waves at night. The pool was also nice with both sands and tiles at the bottom. We even had a 1 hour complimentary massage and it was so nice to have our massage outside near the beach. It was such a great relaxing stay for us. Thank you Hard Rock for the wonderful stay.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BERNADETTE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 March 2012

this hotels knows the best on how WOWing the guest... love all the staff they are all very kind and friendly. thank you and for being so wonderful all

Room Tip: lagoon access room its off tha HOOOK
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank menkeblin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel Penang

Property: Hard Rock Hotel Penang
Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Price range (per night): ₹ 5,803 - ₹ 12,562
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi

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