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“Great escape from the stresses of life in Mexico...”
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Patio; Mountain Overview and view of Valley
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Patio; Mountain Overview and view of Valley
Courtyard Patio Pool with a View
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Excellent
16 reviews
Patio; Mountain Overview and view of Valley
Courtyard Patio
Pool with a View
HCJ Garden View
Fountain
Clemente Jacques Canned Goods
Chapel Painted by L. Aurilia
Bedroom 1, two twins, 1 double, bath
Bedroom 1, two twins, 1 double, bath
Bedroom 5, 1 king, bath
Wedding Favors
Wedding
Wedding
Wedding Tables
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Overview
Holiday Rental House -
6 Bedrooms, 6 Bathrooms, Sleeps 12
Tepoztlan, Central Mexico and Gulf Coast

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
kmex
Mexico City
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great escape from the stresses of life in Mexico City”
Reviewed 28 May 2017 for a stay in May 2017

Beautiful property in mystic Tepotzlan. We are repeat visitors here (I always feel like I'm in a spa environment). The property is beautiful with swimming pool, tennis court, hiking trails and a soccer field for the active people in our group. The house is beautifully decorated and the bedrooms are very comfortable. Great masseuses can be scheduled and the staff is very helpful. Everything is setup for a home rental and we often take the owner up on having the staff prepare delicious meals (when we are feeling lazy). Very well organized and stocked with what you need so you aren't hauling sheets, towels and cooking stuff down like you have to do in so many vacation rentals. Very kid friendly and dog friendly as well. 15 minutes to the center of Tepotzlan if you want to hit the market and restaurants. But I have to say that once I get here I have no desire to leave. Canadian satellite TV and local stations keep you up to date as well.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLPATTON...
Houston, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“This is a place to drop back and totally relax!”
Reviewed 5 August 2016 for a stay in July 2016

The setting, the pool, tennis, and most of all, the great staff, make this a true drop out and relax vacation house.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallastra...
Dallas, Texas
Level 6 Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A slice of Heaven on Earth”
Reviewed 29 April 2016 for a stay in April 2016

Hacienda Clement Jacques is one of the most wonderful places you can stay in Mexico. I have stayed at the Hacienda at least 10 times in the last 20 years. It is as mystical as the village that surrounds it. The house was crafter with such creativity with a beautiful tower filled with bedrooms, a very comfortable living area both inside and out. All crafted by Clemente Jacque and a wonderful group of artisans. The house is comfortable, sizable and unique. The patio is wonderful and there is a swimming pool nearby. The property is filled with beautiful plants and flowers and unique "folk art" created by a member of the staff. There is also a well maintained tennis court that is down the hill on the property. The views into the mountains is what makes this place so special. You are totally surrounded by mystical mountains heavy with iron ore. If you are lucky to be there on an evening where there is lightning you will see one of the most fascinating light shows ever. The owner is the greatest host ever. The house and all the property is very animal friendly. Her staff is very attentive, helpful and kind. Please be sure and leave them a healthy tip. Please take the time to visit the town of Tepotzlan, especially on the Market day. There are a number of wonderful shops and outstanding restaurants.Our most recent visit was one of the most enjoyable and relaxing trips that we have ever taken. You must visit Hacienda Clemente Jacque if you want a truly amazing experience.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The character of the house, the comfort, the views, the owner
Liked least: Nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lfreede
The Woodlands, Texas
Level 1 Contributor
1 review
“Surpassed all expectations!”
Reviewed 25 February 2016 for a stay in January 2016

I had never traveled to this area of Mexico and it was so much more than I expected. The hacienda was beautiful and you not have asked for a more comfortable and relaxing place to stay. Such hospitality! I discovered a different Mexico than is frequently portrayed in the news. The people were so friendly, the scenery beautiful and I felt safe the entire time. I look forward to going back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was all good! Like I said so much more than expected!
Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Feb 2016
Thank you! Come back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mary C
The Woodlands, Texas
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful, serene and oh so comfortable”
Reviewed 25 January 2016 for a stay in January 2016

This place is a hidden gem, just south of Mexico City about 1 1/2- 2 hours. It is tucked into the mountains with awesome views. The staff is outstanding, polite, helpful, hard working and non intrusive. You can choose for them to cook for you and I would recommend that heartily. The owner is gracious and accommodating. The grounds are large, 10+ acres, with everything you could want. Swings, hammocks, lounge chairs, tennis court, large open lawn, swimming pools, fire pit, patio with amazing views, a large outdoor dining and grilling area, walking trail, and a lovely chapel and even Wi-Fi if you must have it.
Everywhere you look there is tasteful art, beautiful and comfortable furnishings, gorgeous views from every window and complete privacy if you want it. All this is a short distance from the towns of Tepotzlan and Cuernavca. The owner will arrange your transportation to where ever you want to go and will also suggest a professional tour guide for the museums etc. We spent 5 days here, a girl friend getaway and we all left reluctantly. If you are weary and in need of a quiet getaway with city options, this is the place!!!

Overall condition of the property Bedding & mattresses
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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