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Reviews (240)
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4 - 9 of 240 reviews
Reviewed 21 February 2017 via mobile

During my business trip to arona I had the great chance to sleep at such a beautiful place. Only some walls and bathrooms need to be restored shortly as the WiFi signal needs to be intensified not to lose connection during usage.

Stayed: February 2017, travelled on business
Thank Dennis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2016

We had a one night stay here a year ago. We looked forward to returning and had requested a room with a balcony this year. We were very happy to find that we had been allocated a second floor room with a terrace which was almost as large as our room.

The room was quiet, clean and comfortable, and the view over to the Rocca di Angera with the lake shimmering in the sun was perfect. Breakfast was very tasty and relaxed. We ate in the hotel's restaurant on the three nights and could not fault it.

Sadly, while we were at the hotel there was a ridiculous quantity of shield bugs in the area so we were unable to use our lovely balcony. But that is nature, not the hotel's responsibility.

We look forward to our third visit.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lakegirl48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2016

We stayed at this hoterl not realising when we booked it that it was so far out of the centre of Arona all uphill. It would be impossible to walk upo and down to the centre. Limited parking in the hotel itself and we had to wait as someone had parked behind us. Chaotic organisation. We arrived at the same time as two wedding parties and a large group of Americans so check in was chaotic.Family run but basically the son does everything. Did not like the fact that our documents were taken and not returned until check out. One couple forgot theirs and came back later when they realised. They were from Luxembourg so lucky they realised in time. Food was good and service professional in the restaurant but we queued for the wedding guests to leave before we could eat! Infestation of cockroach like creatures in the bedroom was a major problem which staff were aware of but was not pleasant for us. They offered to spray but did not want to breathe in that all night. Wifi only worked in entrance area. Would not return.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

I wondered what rating to give this hotel. The location is beautiful, with a spectacular view of Lake Maggiore. This is a small, family run hotel and the staff are all very helpful. It looks as if some money has been spent on refurbishment and our room was nicely presented in a modern, minimalist style. Mattress was average. However, sleep quality was very poor as most of the floors are wooden. The real problem was that our room, room 2 on the first floor, was right over the dining room and from 6:30 each morning we heard constant clatter as breakfast was put out. A room on the 2nd floor might be better. The breakfast was the run of the mill buffet, consisting of 2 choices of cereal, cold ham & cheese and some bread and pastries. We ate dinner at the hotel a couple of times and the food was good. You can walk down into Arona in half an hour; taxis are expensive and cost 10 Euros and more if you want to go further afield as they come from Arona. The free Wifi was erratic if you were in the bar and non-existent in our room.

Room Tip: I recommend a lake view to avoid noise from the nearby road. Avoid the first floor, especially room 2 it is right above the dining room.
  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank HertsTimelord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2016

The location is absolutely fantastic; both the gazebo and the terrace of the restaurant face the lake from the top of the hill, which greatly pays back for the inconvenience of the scarce connections to the city situated on the lake shore. It was a family vacation, but wifi is still needed these days to stay on top of things and it was not the best quality. The room was smelling of essential oil when I got in the first day, which gave the impression of being in a spa and made me relax immediately. Being immersed in nature, bugs and other insects came and visited me regularly. What we found a bit disappointing was the food: we had booked half board, and the choice was extremely limited and the dishes pretty basic. Not to mention some accidents in the kitchen that should not have made it to our table, like fully dehydrated peas and fish. All in all, a good experience but none I would repeat a second time.

  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Daniela682015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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