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“We Found A Monkey!!!”

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Pierre & Vacances Premium Residence Les Terrasses d'Eos
Certificate of Excellence
Portsmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“We Found A Monkey!!!”
Reviewed 3 April 2012

What a great hotel in a great ski area - I've been to many different resorts both in the Alps and over in Andorra and can safely say that this accomodation is by far the best I've experienced.
The apartment was well set out (lounge, kitchenette, bedroom, bathroom & balcony) and even included a fireplace in the lounge area for those cozy real-fire moments - though be aware that Flaine is a relatively expensive place to stay when it comes to food, drink & even firewood!
The Montsoleil is located just outside the main centre of Flaine, but is only a 3 minute bus ride away - the buses run regularly, are free of charge & there are stops immediately outside the front of the hotel, so don't worry about having to walk too far in uncomfortable boots.
The ski-in, ski-out issue seems to keep coming up throughout reviews for the Montsoleil, but it really isn't a problem. We're a mixed snowboarding/skiing family of varying experience and found it very convenient, as the actual access to the ski locker area (located on the 3rd floor) is accessed by coming off of an easy blue run (the piste "opale") - and skiing about 100m on a relatively flat green run up to the hotel. Admittedly, if you're a skier, you may have to use your poles and if you're on a snowboard, take a good run-up, but this shouldn't represent any real inconvenience to anyone of even minimal fitness. Access back on to the pistes can be skied, but again you'll have to push for about 50m (or just walk if you're on a snowboard) - after which, you'll be back on to "opale" and after a short run, be at the "gerats" chairlift - tres facile!
As for the staff of the Montsoleil, I know it's been said many times before on this site, but they really are very helpful, multilingual & friendly and are a real credit to the hotel.
The spa facilities are truly a welcome bonus and much appreciated after a hard day on the snow - but of course, get very busy, so be prepared to make some close friends!
The only other thing to be aware of is that your room may not be ready until 5pm, so be prepared to go for a little exploration of Flaine on the day you arrive, although there is an area you can leave luggage, plus in the late afternoon the hotel provides a little "welcome buffet" of hot beverages & cakes!
Finally, on the first night, we discovered that a previous guest had left a soft toy monkey behind - now safe with us, but if the owner would like to make themselves known we would be happy to organise a re-union!

Room Tip: Even numbers are front of hotel and therefore get more sun during the day! Rooms above 3rd floor wi...
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  • Stayed March 2012, travelled with family
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4 Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (92)
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leicestershire
Level 5 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 March 2012

Arrived at just gone one o clock and were given the room key so by two we were on the slopes after buying an afternoon ski pass.
It has to be the best place to stay in the grand massif area, fantastic appartments, loads of good ski runs and as always a home from home for us as a family.
My two boys love the skiing in flaine and because we have been before settle in straight away.
Yes food is expensive but that's skiing, one bit of advice if eating on the slopes the restaurants on les carroz runs are cheaper than on flaine slopes.
Looking forward to next year already


  • Stayed March 2012
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Helpful?
1 Thank am_barnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didcot, United Kingdom
Level 4 Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 March 2012

There are plenty of reviews of this hotel, so I shall brief.

I like this hotel, but there are a few things to discuss.

1st - the ski-in, ski-out. This is a problem, particularly on the way in. The ski lockers are all on piste level, so walk out the back door and you can, in theory ski away. In reality, you go down a blue tree lined path (quite nice), on to a short chair lift and down another blue path to get you to the beginnings of the resort. If you are a competent skier, it's fine. If you are with little ones, it might be tough. The ski in is far worse. You have to go far out of your way to make it in, and the run, in March weather, is wretched.

2nd - the wi-fi is a pain. Leave your device on standby and you'll have to login all over again. It's better than it was last year, but still barely average.

3rd - the pools. Outside pool is really nice on a sunny day. How big does a pool need to be? You go swimming after skiing to unwind and cool off. Inside pool is supposed to be a hot tub, but is really a toddler pool half the time. Nothing wrong with that, but with both, your experience is varied depending on your timing.

4th - the facilities. Kitchenettes are tiny, bedrooms are low on storage, but are still much better than your budget "bunk bed in a corridor" affairs.

This is my second time to Montsoleil, and I'd go again, because I like the location, and I like the ambiance.

Room Tip: search out their email address from the Pierre Vacances website and email them direct. we asked for...
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  • Stayed March 2012, travelled with family
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    • Service
Helpful?
1 Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, UK
Level 4 Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 March 2012

We loved our room, although having a shiny wooden staircase in the apartment was not the best idea, our kids would fall down the stairs on an almost daily basis. The skiing of Flaine is fab and we booked the hotel as it was supposed to be 'ski in - ski out', which it is. Yet not if you have 2 x 4yr olds who can not ski. The ski bus was prompt and good but a pain getting and to and from the ski area. The bus also only ran from 8:30am - 6:30pm so not exactly round the clock, there is a complimentary shuttle bus but that only runs from 6pm.

Like another reviewer has said the wifi is poor, we had to unfortunately stay in touch with our office and ran up a massive data roaming charge as we could not rely on the wifi.

The outdoor pool is quite cold, but the warm jacuzzi indoors is fab and my 4 year old twins loved it.

Ok stay but marred by problems getting to and from the location to the ski area, which is a shame as the staff were friendly and Flaine is quite lovely (if you like concrete)

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahd_plusthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 6 Contributor
181 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 14 March 2012

Let’s get this out of the way : Flaine is about as ugly as a city in the mountains. Everyhing is built out in concrete buildings of 4 to 8 stories tall; there are no chalets, nothing charming.

Luckily, this residence is not in Flaine, and it’s quite nicely built with lots of character and warmth (wood). Therein also lays the problem: you’ll be commuting every day to get to the centre or to go skiing. Sure, the residence says it’s “ski-in, ski-out”, but it’s not that simple. In fact, they even have to give you instructions on how to get to the real slopes and back to the residence. For the record, from the 3rd floor where the tiny ski-locker is located, you can reach a little 4-seater lift (TS Gérats) which seems almost built on purpose for the residence. But to get back, you’ll first need to take a huge 8-seater lift (Grands Vans) which takes you to the top of the mountain, to afterwards get back to the Gérats lift. It’s a blue slope and my 4 year old could manage it. However, it took her a long time to do it; so certainly taking the bus would have been faster! Check out my picture for details.



Apart from the location, the residence is very nicely decorated. The rooms are tiny, but also charming. We rented the smallest room, so don’t make that error. I didn’t find it adequate for a family of 4. The bed is a convertible sofa, not very comfortable, but at least it didn’t have springs coming through the mattress.



The pool area is very nice, but tiny as well. The jacuzzi is the only really hot pool you can use in the winter. It’s probably made for around 15 people. The outside pool is much larger, but it’s only 32 degrees, so it did feel cold when I was there (temperatures ranged from -15 celcius to about 3 degrees). The sauna has space for 6 people, as does the hammam. Considering the residence has hundreds of occupants, this seems under scaled to me.



Staff was always very friendly and polite, nothing to add there. They organize nice little attractions such as marshmallow melting, or story telling for kids, as well as a magician evening (very funny by the way!).



The WiFi is free but way under dimensioned as well. I did several speed tests and you couldn’t get 1Mbps download, but upload was always over 1Mbps, which just shows that there were too many people downloading things. Also, the way you have to enter a stupid code every 5 minutes is just too tedious in my opinion. I mean, what are they afraid of, that some passer by will use their free WiFi? Hard to imagine as the residence is way out alone in the middle of nowhere!



Overall, I’d give it a 3.5 star for the charm of the residence and kindness of staff. Location however is poor, as is the infrastructure. I would not recommend this residence for families with kids under the age of 10, unless they are very good skiers.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
1 Thank Daniel1200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Premium Residence Les Terrasses d'Eos

Property: Pierre & Vacances Premium Residence Les Terrasses d'Eos
Address: Les Terrasses D eos, 74300 Flaine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Ski-In / Ski-Out Swimming Pool
Hotel Style:
Ranked #2 of 17 Speciality Lodging in Flaine
Price range (per night): ₹ 4,896 - ₹ 22,742
Hotel Class:5 star — Pierre & Vacances Premium Residence Les Terrasses d'Eos 5*
Number of rooms: 311
Official Description (provided by the hotel):
A car-free resort which blends in perfectly with the surrounding countryside. Luxury residence with an easy access to the slopes "Top of the range", spacious and comfortable apartments. ... more   less 
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Also Known As:
Pierre & Vacances Flaine Montsoleil Terrasses d`Eos Hotel Flaine
Pierre And Vacances Flaine Montsoleil Terrasses d`Eos
Residence Hotel Flaine

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