Right, here goes. The guy who managed our hotel recommended this and we trusted him - mistake one as he, as everyone does in Ella, was getting a kick back for recommending. We were in two minds about going after reading the mixed reviews, but figured that there must have been a mix up. There are two places in Ella with very similar names. One is a small shop on the way up to this place. This place - the 'proper' place - is a big ayurvedic centre about 50m up the hill, and down a side road.
We were talked into going for the hour package. Mistake two - the packages the 'doctor' offers seem to be tourist specials which are really a con. My partner and I got massaged together. First, what could only be described as a head rub, not a massage. Then a greasy all over body rub - not a massage - and two lotions slapped on your face and wiped off. The young girls had no skill and topped it all off by asking for tips.
In summary, there are much better places to go in Ella - just trust these reviews and avoid the two places with similar names!