The pictures on the travel website looked just fine; the response from the person following up with us on the booking was decent too with periodic reminders to deposit the money in advance. What was unanticipated was the experience that followed.
We expected to be checked into a "Theme room" - which it turned out was not in the location promised; when they moved us to the other room we were further shocked to find the bathroom in total disarray; the TV was another problem - whenever the hotel would switch over to / from the backup genset, the TV would go on the blink for a long time .. and the switch overs were all too frequent.
Restaurant food was just average - eat outside pls! Much more affordable there and with much more variety.
We had booked a cab through the hotel too .. and that was a big mistake. Not only were they very inflexible - which was a surprise since we paid them a premium - they seem to have only one driver and one cab which also does duty to get diesel/ kerosene for the genset etc... not a very pleasant set of odors to say the least! They seemed to expect us to plan our holiday to their convenience rather than our own!
This hotel best avoided.
There is a Ginger in town - would recommend that or even some of the ashrams - do a background check if you choose the later.
- Official Description (provided by the hotel):
- Hotel Disney Inn in Haridwar provides a cocoon of classy comfort for visitors to the holy town. The deluxe hotel provides guest with an unforgettable stay experience, both in terms of luxury and comfort. It features state-of-the-art facilities for travelers. Visitors prefer the hotel for its impeccable bundle of services it delivers and the world-class facilities that it provides. Elegantly set guest rooms and suits are just what you need to enrich your holy travel. The hotel is second to none in area. The dining menu is often the envy of its competitors. ... more less