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All reviews railway station value for money mr amit walkable distance room service my parents room heater hot water the main road recommend this hotel family stay mansa devi temple hotel is located visit haridwar family room cycle rickshaw the hotel staff
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Reviewed 27 April 2018 via mobile

Booked the hotel for my parents for two n. I booked deluxe rooms for my parents. Since my parents were not aware of the difference between deluxe and standard rooms the management lodged them in standard rooms instead of deluxe ones. My father found this only on the second day when it was too late.
The hotel guys are fraud rooms stink and is not at all worth the money you pay.
Rating it 1 start as below one star is not possible

Stayed: April 2018, travelled with family
1  Thank vineetkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLaCasa2010, Owner at La Casa Hotel, responded to this reviewResponded 3 May 2018

Hello Mr. Vector, I am really sorry that you felt disappointed with the accommodation you chose for your parents. We also felt really bad about it, as hundreds of times, we upgrade our guests bookings whenever there is availability of superior rooms, and we have lots of reviews mentioning the same. As a practice, we try and provide ground floor rooms to elderly guests, and thus, this room was shown to your parents.
We would like to inform you that since La Casa is converted from an old house, all rooms have a different shape, style and decor. Not necessarily all Standard rooms are prototypically similar, but they are normally "small" in size. The Deluxe room given to your parents was not small in size (like Standard), but it is true that Deluxe rooms on higher floor have better theme and decor, since they are recently renovated.

The last remaining 2 rooms are being renovated now and shall be ready in next 10 days. I am sorry for the same and request you to visit once again and see the change for your self.

We really hope to make up for the lost opportunity of giving memorable holidays to your parents.

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Reviewed 25 April 2018 via mobile

Nice hotel...near to valmiki chwk...take your car to hotel...on main road...easy to commute to har ki pauri
.

Booked through Mr. Susan...negotiated well...and felt worth it.
.
A little over on budget....but seems enough based on cleanliness.

Stayed: April 2018, travelled with family
Thank rahulgarg0411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLaCasa2010, Owner at La Casa Hotel, responded to this reviewResponded 26 April 2018

Thanks Mr. Rahul for reviewing us and recommending us to all.

Our location and parking facility gives a lot of comfort to the travelers, as we are right in the heart of the city and yet reachable by car through out the year, even during festivals like kumch mela

Thanks a lot for appreciating our cleanliness.

We look forward to welcome you yet again

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Reviewed 24 April 2018 via mobile

Wonderful hotel and the stuffs are very cooperative. It is very close to Har ki pauri ghat. It is a walking distance from the hotel. Foods are very testy and cheap. My mother enjoy their food very much. We really passed a great time in there.

Stayed: April 2018, travelled with family
Thank sharmistha01246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLaCasa2010, Owner at La Casa Hotel, responded to this reviewResponded 26 April 2018

Thanks a lot for our review. We are very happy that you enjoyed our location, staff services and food quality.
We look forward to welcome you again soon

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Reviewed 16 April 2018

Wonderful Hotel, Good Looks,Polite & Helpful Staff, Well Designed & Maintained.Food quality was also average.Loved the ambiance. Rooms are neat clean.Exactly in between Station & Hari ki Pauri. One can take a cycle rickshaw to Hari ki Pauri or a Auto. Mr. Amit - Manager/Owner is a decent person and always there to help you with a smile & politeness. He assisted us for our local food taste even though he himself could have provided us. Keep up the Good Work La Casa Team...!

  • Stayed: February 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank AvadhootVichare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLaCasa2010, Manager at La Casa Hotel, responded to this reviewResponded 17 April 2018

Thanks Mr. Vichare for the wonderful review. We are happy that you enjoyed the stay at La Casa, and found us to be a well maintained hotel in the heart of city, with special design and decor.
Each member of my team tries their best to make your trip a memorable one, be it in taking the guests around the city or advising them of best places to visit or eat.
Thanks again for your wonderful wishes and we look forward to welcome you again.

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Reviewed 10 April 2018 via mobile

I visited the hotel with family, loved the hotel stay as the rooms were very good and decent. the food of the hotel was delicious to eat. even they upgraded my room without any additional charges.staff is very courteous..Near to railway station and har ki pauri

Stayed: April 2018, travelled with family
Thank KavitaK277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLaCasa2010, Owner at La Casa Hotel, responded to this reviewResponded 11 April 2018

Hello Ms. Kavita,
Thanks a lot for your review and rating. We are very happy to read that you had a great time with us at La Casa. My team was very happy to serve you.

Thanks again for appreciating our hotel location, rooms, food quality and staff courtesy.

We look forward to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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