we arrived in haridwar for the 2010 Kumbe Mela on 12 April 2010.
The room had been booked for 3 people (2 + 1 Extra bed). we had been promised that a guide would help us on arrival with our luggage at Haridwar. when we got there and called the hotel they said someone would be with us in 10 minutes. One hour later no one had come. When we called again we were told to try abd get there ourselves. When we finally got to the hotel our room was not ready. we had already paid 10500Rs per night for the room for 3 nights(normal rate is 2500Rs) after waiting for another half an hour we were given a partly done up room. the service was poor hotel was very dirty, management was very rude. It traspired that we could not help on the night of arrival in haridwar as preference was given to the white tourists and we were just ordinary Indians. I had also spoken to the staff on arrival and told them that I did not need an extra bed but on check out they still wanted to get the money for an extra bed that was never given to us in the first place. They also charged us ofr items that should have been complimentry.
I would never reccomend the hotel to anyone ever. some emmbaressed staff said that the hotel had paid money to other corrupt officails to get a star rating otherwise it is a just passable hotel. the lifts were not working for the duration of stay at this hotel and the light was continously being cut from this filtty hotel that reckons its got 4 stars????. If you want the worst experince you could imagine then be it on your head to book at this hell hole.
- Official Description (provided by the hotel):
- This is a newly built up (50 well appointed A.C rooms) four star category “SUN HOTEL” a group owned by Marvel Hotels & Builder Pvt. Ltd. Unveiled its debut at Haridwar (a place of holiday with God), which is in front of Railway station next to Hariki Pauri. Our Brand “Sun Hotels” is a group of growing chain of hotels of modern urban design, uploading is blend of business, pleasure & finest lifestyle experience for you, at our all centrally located hotels, a perfect place to be.A whole new experience of warmth & hospitality awaits you at Sun Hotel, a new finest hotel in heart of city. Check-in-today for a truly refreshing Sun Hotel experience.Sun Hotels are the keepers of the tradition. We believe in showering the best services to our guests. But this doesn’t stop us from introducing new and innovative services and facilities from time to time. We move with the technology and keep on introducing new service standards and latest technology. ... more less
- Reservation Options:
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