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“Adequate for an overnight” 3 of 5 bubbles
Review of Sun Hotel

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Sun Hotel
Ranked #63 of 85 Hotels in Haridwar
Bangkok, Thailand
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Adequate for an overnight”
3 of 5 bubbles Reviewed 12 August 2011

Friendly and efficient relative to others of its class, with the usual grubby about the edges standard.
Quite a hike to the river for the aarti ceremony and not a place I would have booked myself, altho the walk wasn't unpleasant.
Bed/bedding was clean and comfortable enough and the surroundings were quiet
Restaurant service was good, with minimal wait, and the dinner tasty, altho the breakfast options seemed to be mostly unavailable.
I'd stay here again if I just needed a bed for a night, but not for anything more

  • Stayed August 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Beachrayong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 reviews from our community

Traveller rating
    3
    11
    11
    5
    6
See reviews for
17
5
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3
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 31 May 2011

We booked this hotel through internet for our stay in Haridwar for 11th and 12th Feb 2011.

When we arrived at the hotel we were shown our rooms which we did not like and asked for other rooms . The other rooms were a litttle bit better and we settled for this. The rooms are too small and the bathroom is crap.

our worst experience at this hotel was when wewere served with expired baked beans.We were 4 adults from Australia and New Zealand. We all had upset stomach and asked the kitchen staff for something non spicy. We were suggested baked beans . We settled for baked beans and toast for breakfast although this is something that we rarely have for breakfast at home.

After about 10 minutes one of the kitchen staff brought our breakfast and to our surprise the baked beans were cooked with spice and chillies. Any way we had no other choice so we decided to have that. By the evening we alll became sick and had running stomach. We knew that there was something wrong with the food.

We wanted to check the baked beans and asked one of the kitchen staff if we could see the baked bean . We lied to the staff that it was tasty and we wanted to see the brand. When he brought the baked bean we noticed that it was expired two years ago. We should have taken photos as a proof.

When we complained to the manager he denied that we had been given expired baked beans and tried to cover up . We even asked him to get the baked bean tin and check it himself to find the truth. He said that there is no baked bean left in the kitchen although it was not too long when we had a look at one of the baked bean tin.

The manager would not accept responsibility and started shouting at us . He definitely lacks profesionalism and does not know how to tackle problems. If we had photos of the baked bean tin we could have sued the hotel .

We all were sick for almost a week which ruined our holiday. We planned the 4 week long holiday in India a year in advance and booked the hotels from reviews.

The other staff are generally good and the lady at the reception is the best staff and tried to help us . She is a very charming lady .

I would certainly not recomend anybody to stay there and if you are staying do not eat at their restaurant.

I hope the management would intervene and get the true story from the kitchen staff and avoid this happening again. The last thing any traveller wants is to get sick while on holiday.

India is a facinating country , I urge the people in the hospitality industry to improve the quality of service and show professionalism .

  • Stayed February 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Kumar019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Haridwar hotels

Bhopal, India
2 reviews
4 of 5 bubbles Reviewed 24 May 2011

good to stay with family service is average, but general behaviour of staff is very good. though it is little bit costly but i will still recommend it for night's stay. great location, rooms are clean.

Room Tip: good
See more room tips
  • Stayed April 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mhsh1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 15 May 2011

We stayed here as the last stop of a three week trip - it was the worst hotel we had. We checked in after a 5 hour journey. The welcome was fine but I could see on arrival in the Reception area that this was going to be of a different standard to the rest of our 'mid range' hotels, all of which had at least been clean and well presented. They told us we had been upgraded to one of the best rooms on arrival but we looked at each other on opening the door to the room we had been allocated and wondered what the rest were like if this was the best ! Furniture was shabby and spartan, there were no curtains only a hideous orange blind on a small window. The floors and surfaces were dirty in the room and bathroom, there were cigarette ends on the floor under the bed and in the bathroom from previous occupants and the shower did not drain. Reception did say to tell them of any problems we had but it was obvious that this was the standard overall in the hotel so what was the point. I checked the bed and the sheets seemed clean enough so we just put up with it. I might have changed my mind if I had seen the state of the table linen in the restaurant before deciding - It was really soiled and dirty. We ate elsewhere when we could as it was so grubby. Breakfast was really poor- the worst of any where we stayed. Choose between tea OR coffee OR juice but dont expect juice AND a hot drink. We had to order a pot of tea to supplement the juice and it was huge and cheap but why be so mean with the menu?? Restaurant staff were friendly and pleasant enough but made us pay each time we had anything despite asking for our room number each time. We stayed two nights - our room was never cleaned/ serviced. Not good enough. Not recommended ! Only bonus it is close to the railway station and a short rickshaw ride to the river.

  • Stayed May 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Nuno55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 6 May 2011

Poor is the word that describes the hotel. The rooms were not well maintained. Though they cleaned promptly. No LCD tv as shown in photographs on their website. Curtains were torn and pressure of water in taps was very low.

No room service for food. Food quality was not good as well. We were server burnt poha in breakfast and khichdi we ordered had completely burnt mustered tadka.

No value for money :(

  • Stayed April 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank vbpahuja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Hotel

Property: Sun Hotel
Address: Tulsi Chowk,Opp.Railway Station, | Shravan Nath Nagar, Haridwar 249401, India
Region: India > Uttarakhand > Haridwar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #63 of 85 Hotels in Haridwar
Price range (per night): ₹ 751 - ₹ 1,843
Hotel Class:3 star — Sun Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
This is a newly built up (50 well appointed A.C rooms) four star category “SUN HOTEL” a group owned by Marvel Hotels & Builder Pvt. Ltd. Unveiled its debut at Haridwar (a place of holiday with God), which is in front of Railway station next to Hariki Pauri. Our Brand “Sun Hotels” is a group of growing chain of hotels of modern urban design, uploading is blend of business, pleasure & finest lifestyle experience for you, at our all centrally located hotels, a perfect place to be.A whole new experience of warmth & hospitality awaits you at Sun Hotel, a new finest hotel in heart of city. Check-in-today for a truly refreshing Sun Hotel experience.Sun Hotels are the keepers of the tradition. We believe in showering the best services to our guests. But this doesn’t stop us from introducing new and innovative services and facilities from time to time. We move with the technology and keep on introducing new service standards and latest technology. ... more   less 
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