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All reviewssanta teresaold townthe cliffstar hotelseems expensiveenjoy your staymediterranean seaupper townsuperior roomfree parkinganswered all our questionsmodern decorflat screen tvthe room was nicely decoratedbreakfast was excellentsea viewnice view
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Reviewed 12 July 2017

Well situated boutique hotel in old town. Good car parking. Beautiful décor. Helpful staff. Partial sea view room we had was very limited in the view indeed - so would ring in advance if this is important. Slightly pricey. Note: This is old town not Marina and just on the tip of the headland before the iconic cemetery.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank tbergio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonifacioCorsica, Directeur général at Santateresa Hotel, responded to this reviewResponded 14 July 2017

Dear customers,

We thanks you for having taken time to pass on your impressions further to your stay among us. We put our heart to return the pleasant experiences and we are enchanted to read that it was the case for you. We look forward to welcoming you again very soon. Kind regards,
the direction and his team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2017

We have been to this hotel about 6 or 7 times over the last 17 years. The reason we keep going back there is that it is impossible to criticise: the staff have always been helpful and friendly - a special mention here for David and Delphin on reception and the staff in the breakfast room; the hotel is beautifully clean and stylish in a low-key way; the room cleaning-service is faultless; the breakfast service is fantastic; the organisation is perfect; and, of course, the views from many of the hotel rooms are astounding. In short, this hotel is a real gem.

Room Tip: Obviously the rooms facing the sea are the most desirable, especially the several which have larger balconies.
  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank W4235SNkeithp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

This hotel sits alone on a cliff looking towards Sardinia. It is exactly what we expected when we booked it - a good 3 star hotel. We had booked a junior suite so had a largish room. Delphine checked us in and helped us out with 6 restaurant recommendations, and a great reach out to her for recommending La Caravelle. 4 of us rated La Caravelle as delivering one of the finest meals we had ever eaten. Thank you.

Room Tip: Room 507 had a brilliant view with a small balcony
  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank LlewellynPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017 via mobile

We made the mistake of booking the Santa Teresa and planning to arrive in Bonifacio by boat from Sardinia. BIG mistake.
BACKGROUND: The hotel is at the very top of the town (hence the great views referred to by other reviewers) and at the end of town. The assent is either steps uphill or a long uphill climb by the road. It was very hot this June. While there is reference in TripAdvisor posts to a bus, it has been permanently canceled.
We are NOT unathletic or timid travelers.
EXPERIENCE: On arrival at the Gare Maritime (port), there were NO taxis. There was a sign saying to call a number and a cab would come. I tried calling a taxi (apparently there are few Uber drivers here, too), and was told that all the cabs were at the airport; the wait would be at least 4 hours. I then called the hotel. They were of less than no help. They "tried to call a taxi" but were not able to contact one. And they had NO suggestions. I was struck that there was neither a sense of concern nor a sense of any responsibility.
We made our way through the marina to a taxi stand (it's about a 15 minute walk with luggage) and there were NO taxis. We later learned that the town has just 6 taxis total. There is LOTS of traffic, though. Ultimately, we took the "Petit Train," a tourist train up to the top of town and then dragged our luggage through the upper town to the hotel.
ARRIVAL: a surly desk clerk never apologized. He told us he would upgrade us to a suite (hardly one, but that is not the point). There was no concern about our experience, and he appeared annoyed that we were bothering him by being there and not having figured out how to get to the hotel.
INTERPRETATION: this is a hotel that lives on tour groups. They do NOT need to or care to worry about individual travelers. If you are NOT with a tour group, don't come here.
ALTERNATIVE: if you come by boat, stay in the Marina and take the Petit Train (or climb without luggage) to the old town. Don't bother with the Santa Teresa.
ROOM: comfortable, clean enough, air conditioned, good bed, and adequate bathroom.
SUGGESTION FOR HOTEL: your website indicates that one can arrive at the hotel by boat. That is simply untrue. Either you need to remove that lie or include an appropriate warning to guests that should they arrive by boat, they are on their own and there is NO transportation to the hotel.

Stayed: June 2017, travelled as a couple
Thank Philafellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BonifacioCorsica, Directeur général at Santateresa Hotel, responded to this reviewResponded 19 July 2017

Dear SIR,

After your commentary on Tripadvisor, we tried to join you by phone as well as by email but you don’t wish to answer us. We would like to understand why you told a part of your stay and not on all that we undertook to facilitate your stay.

When you arrive at Bonifacio with the boat from Sardinia, you don’t find any taxi, you call our receptionnist but unfortunately, they were all occupied.

On the morning, we can have a car and help our customers because we have numerous employees but in the afternoon, the receptionnist is alone. The hotel is only a three stars.
You decided to take the touristic trains, but the stop is on the center to the old town and not at the hotel.
The second day, I told with you to explain the difficulties in Bonifacio to find a taxi.
So, you have book a taxi by internet from the hotel to the airport of Figari at 10.00.
You ask me to phone at the internet company to know why the taxi was not at the hotel.
After several calls, I decided to call a company of taxi for 6 people and pay the transport in order to help you to forget this wrong adventure.
We would have preferred to read all this but you have decided to tell only the beginning of your stay.
Delighted to read your appreciation for your room.
Lastly,we welcome both groups customers and individual customers.
We hope to see you again in our beautiful city.
Best regards.
The direction and his staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2017

We booked this hotel for two nights but ended up staying for seven we enjoyed it so much. This hotel is a great location - quiet with views in every direction and a short walk into the old part of Bonifacio. There was so much to do in (stunning) Bonifacio and the surrounding areas - took day trips to Col de Bavella, Iles Lavezzi and Porto-Vecchio. We loved the walk from the hotel through the wild flowers past the ruins into the village. Staff were very friendly and helpful. Thank you David and all the staff.

Room Tip: Try for rooms on upper floors with views out to Sardinia but other views are also good.
  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank bondibeachseapool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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