We have just returned from 12 nights at Tamassa celebrating our honeymoon and a special birthday and all I can say say is WOW! From the minute we arrived to the minute we left we were looked after like royalty. Check in was very smooth,hot towel,drinks then a quick explanation of restaurants etc. (although after 17 hours travelling it's a lot to take in) and we were shown to our room(1007 in a quiet part next to the beach) which was lovely-huge bed,big bathroom with bath and walk in shower and his n hers sinks and it was kept immaculately clean throughout our stay.
As many have already stated the staff here are truly are fantastic and work tirelessly to ensure you have a perfect holiday. We found all the staff polite,friendly and extremely helpful and it does seem unfair to specifically name certain ones as it is the whole team that makes it all work (often those behind the scenes that aren't seen)from the chefs , the gardeners, the security guards,receptionists to the staff raking the beach every morning to ensure it all runs smoothly so thank you to each and every one of them. However there were a couple that we built up a rapport with who, for us, just went that extra mile and they were Altaaf in the buffet restaurant-thank you for looking after us so well throughout our stay,always smiling and asking if you could help us in any way and also for organising that specially cooked meal when I was poorly (and to the chef who prepared it), I was so grateful for that and your excellent customer service really stood out,Sherna and Nirma in the buffet restaurant and B bar, lovely Jonathan and his wonderful guitar playing, singing and boundless enthusiasm and last but not least Rafik down at the Playa Bar-if ever there is a section in the Olympics in the future for racing up and down a beach serving drinks this man would win gold. We hold you responsible for serving me and "the boss" far too many cocktails and we now need to go alcohol free until Christmas!! We reckon Dayesh is your apprentice in training as he is coming a close second!
You actually feel that if you asked for the stars from the sky they would try their hardest to get them for you. Parvesh is an amazing Customer Relations Manager-he takes the time to chat to everyone and genuinely listens to you and if you have any issues or there is anything you need you can rest assured he will sort it immediately-can't thank him enough for all he did for us whilst we were there-5 star service thank you.
We had a breakfast on the beach one morning which was amazing and also a special honeymoon meal with our own menu and delicious food-all very romantic.
I would have no hesitation recommending Tamassa to anyone-book it, you will love it.
Mauritius is a beautiful island that is worth exploring and the hotel provides you with a substantial picnic if you are going out and about and I would go back in a heartbeat. Only wish I was there now instead of the wet,dark UK
- Official Description (provided by the hotel):
- A new experience awaits guests at this beautiful all-inclusive beach hotel in Mauritius, located in Bel Ombre, on the island's south-west coast. Tamassa, a 4-star beach hotel, stands at the end of a long avenue of mature coconut palms towering skywards. A picture postcard landscape stretches across sugarcane fields to the mountains beyond. The south-west is a beautiful part of Mauritius, with spectacular walks and drives through lush, tropical hillsides and a range of open-air activities in beautiful countryside. In front of the beach hotel, beyond the sandy beach, lies a turquoise lagoon that almost blends into the skyline. The sea air is invigorating and the ripples of the waves gently calming. Beyond, lie thousands of miles of open sea. The traditional style architecture ideally suits the tropical setting, with beautifully landscaped gardens. The buildings seem at one with the environment. The decor is breathtakingly contemporary, with clean lines and bold use of colour. The atmosphere is one of eternal youth, friendly, cheerful and enthusiastic. Tamassa is a new Mauritian experience! ... more less
- Reservation Options:
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- Also Known As:
- Naiade Hotel Tamassa
- Naiade Hotel Mauritius
- Tamassa Resort Mauritius/Bel Ombre