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All reviews breakfast staff finger lakes hot breakfast free weights waffles clean hotel excellent stay outlet mall the breakfast area great place to stay cookies front desk staff free breakfast would stay here again comfortable beds waterloo outlets del lago
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Reviewed 17 September 2018

The hotel was easy to find and close to downtown Seneca Falls- 5-10 minutes away. The front desk staff, Melissa - was very helpful in recommending places to eat. The complimentary breakfast was good. Room was clean and temperature control was excellent! Mattress was a bit firm, but ok. I suggest not getting the room across from the pool unless you like the faint smell of chlorine all night.....

Room Tip: As above, don't get the room near the pool.
  • Stayed: September 2018, travelled as a couple
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1  Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Manager at Hampton Inn Seneca Falls, responded to this reviewResponded 4 weeks ago

Thank you so much for your recent stay! I am so thrilled to see that you enjoyed your stay with us and Melissa from our staff made a lasting impression! We look forward to welcoming you back soon!

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Reviewed 11 September 2018

Worked late and too tired to drive an hour ride home. Checked in and Jen was very welcoming and recommended dinner delivery service. Made sure I had everything I needed for a restful stay. Important to feel welcome and not just a customer

  • Stayed: September 2018, travelled on business
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Review collected in partnership with Hampton
Thank Odyssey308332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Director of Sales at Hampton Inn Seneca Falls, responded to this reviewResponded 14 September 2018

Thank you so much for taking the time to leave us a review. Thank you for acknowledging Jen and the team. We look forward to seeing you again.

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Reviewed 10 September 2018

Actually everything was good or better except housekeeping never really cleaned the room during my stay. The floor, sink/toilet, and countertops/desktop showed debris every day that never got wiped off or vacuumed.

  • Stayed: August 2018, travelled solo
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Review collected in partnership with Hampton
Thank dastrayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Director of Sales at Hampton Inn Seneca Falls, responded to this reviewResponded 13 September 2018

Thank you for taking the time to leave us a review. We take your observations seriously and strive to use them as a learning opportunity. We hope you see a difference next time you visit Seneca Falls

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Reviewed 7 September 2018

I agree with it’s a clean hotel. It’s kinda in the middle of nowhere though. Unless you have a reason to visit the local area it’s far from the beaten path. The parking lot is full of curves and curbs. Not easy to navigate at night pulling in. Overall slept well and yes it was clean.

Room Tip: It’s wooded area.
Stayed: September 2018, travelled on business
Thank FtecConn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Director of Sales at Hampton Inn Seneca Falls, responded to this reviewResponded 9 September 2018

Thank you so very much for taking time to leave us a review. It may seem like the middle of nowhere but have been named the #1 wine region in the USA =) I understand your concern with the parking lot - we are actually only one location in a corporate park, until they build the other sites I totally understand how it seems confusing. I am glad overall that you had a good nights rest while you visited us. I hope you will come and visit us again when you are in the Finger Lakes.

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Reviewed 5 September 2018

The hotel was conveniently located in the Finger Lakes area, appeared to be either new or recently remodeled, and was attractively decorated and very clean. Staff were friendly and helpful, and the complimentary breakfast was great, with a wide variety of foods to choose from. No complaints whatsoever.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with Hampton
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah C, Director of Sales at Hampton Inn Seneca Falls, responded to this reviewResponded 5 September 2018

Thank you so very much for your kind words - it was our pleasure to serve you. We hope you will visit us again next time you are in the Finger Lakes

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