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Traveller rating
1,663
944
400
209
136
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All reviews art deco historic hotel the palm court junior suite rooms are small fountain square valet parking within walking distance ohio river fitness center paul brown stadium downtown area reds game orchids lobby conference brunch
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18 - 23 of 3,352 reviews
Reviewed 10 July 2022

Nice rooms, digital key didn't always work to get access in elevators but did for room. Nice central location across from popular summer outdoor venue and easy access to food and the ball park. Getting from parking to hotel make sure to go all the way to lower level or you will need to carry bags down stairs to get to lobby

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Steve H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 July 2022

The staff was unfriendly. Our rooms did not have hot water and Wi-Fi. Although our rooms were changed but the staff made us feel as if this was our fault that the rooms didn’t have those amenities available.

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank KhurramK25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 July 2022

Our sons are 15 & 17 year old athletes, so we chose this Hilton for their advertised extensive weight room facility only to find out you have to be 18 years old to enter! They could not enter even if accompanied with a parent!?! This weight room is not owned by Hilton, although they have access for their adult patrons. It is due to liability insurance, but extremely disappointing! I wish we could get our money back. Ruined our short staycation!

Date of stay: July 2022
Trip type: Travelled with family
Thank O7485NMdougs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 July 2022

I did not like, not having clean towels and coffee in the room. If you wanted them you had to go hunt them up. Hilton hotels used to be 4 star. You can drop this on to 3. The room was nice, the bed and air conditioner were fine. But any kind of service, forget it.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank James F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 July 2022 via mobile

Old, outdated, no hot water.
It’s a shame such a beautiful building in total disrepair. Don’t even understand how does Hilton allow their name on this property. Valet parking closed Sunday and Monday so you have to park next door with no in and out option.

Date of stay: July 2022
Trip type: Travelled on business
1  Thank CharlieA585
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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