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Traveller rating
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6 - 11 of 618 reviews
Reviewed 29 December 2021 via mobile

Great location in downtown Cincinnati close to everything and in a great building! The rooms are so spacious! Dillion Jones was a very polite young man, and was very helpful! Highly recommend this hotel and the valet!

Date of stay: December 2021
Trip type: Travelled on business
Thank jhbags
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Megan Perez, Guest Services / Front Office at Homewood Suites by Hilton Cincinnati-Downtown, responded to this reviewResponded 2 weeks ago

Thank you so much for the feedback on your stay here with us! We hope that you enjoyed your experience.

Have a great day. (:

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2021

Do yourself a favor, don’t stay here.
VeryConvenient location to downtown, but that’s all it had to offer to me.
Rooms were dirty and in serious need of updating (ranked of smoke). Daytime staff was useless. Breakfast was unbeatable (try Wiled Egg or Sleepy Bee, both in walking distance). Room charge error left me with $3000 tied up and unacceptable. Hotel claimed it wasn’t their fault and said it would take 10 to 15 days before this issue could be resolved. Police had to be called on second night of stay due to domestic disturbance in adjoining room (For Real!!).
Next time I’m staying at the Residence Suites Downtown Cincinnati.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank jfallo521350
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Megan Perez, Guest Services / Front Office at Homewood Suites by Hilton Cincinnati-Downtown, responded to this reviewResponded 2 weeks ago

Hello There,

I am very sorry to heat about your experience here at our hotel. I will be sure to look into this with my front desk staff! The domestic disturbance we have no control over ): however if this is reported we do have security that will ask them to quiet down or they will be asked to leave the property.

Again I am very sorry about your experience, we are always looking for ways to improve! We will take your comments and concerns into consideration. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2021

Hotel was great, the room was very clean, bed was nice. Lobby was pleasent and the staff quick and accomidating. I would stay here again. Although the Parking was outrageous!!! Nearly $50.00 for 1 day!?!?!???! Airport parking is cheaper
Would have been nice if the validated parking.

Date of stay: December 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank philipspencer2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Megan Perez, Guest Services / Front Office at Homewood Suites by Hilton Cincinnati-Downtown, responded to this reviewResponded 2 weeks ago

Thank you so much for the feedback on your stay here with us! We hope that you enjoyed your experience.

Have a great day. (:

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2021 via mobile

Dillon Jones was great, professional and quick! He was able to handle multiple cars very quickly on a very brisk morning. He and the whole team were always there when I needed to get the car and get out to a meeting or dinner. They were always there when I arrived back as well.

Room tip: Use the text feature to get your car quickly.
Date of stay: December 2021
Trip type: Travelled solo
Thank Brian A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Megan Perez, Guest Services / Front Office at Homewood Suites by Hilton Cincinnati-Downtown, responded to this reviewResponded 2 weeks ago

Thank you so much for the feedback on your stay here with us! We hope that you enjoyed your experience.

Have a great day. (:

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2021

Don’t be fooled by the pictures online. This hotel isn’t nearly as clean or maintained as it appears. Kitchen utensils weren’t properly cleaned when I arrived. Hallways aren’t heated. Bad maintenance.

Date of stay: November 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank nataliavivino
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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