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4 - 9 of 622 reviews
Reviewed 5 November 2022

Pillows very soft. Bathroom one clothes hook. 4 people two cups supplied. Only 3 towels. Drip through coffee atrocious. Staff friendly ad helpful. Paid breakfast. Food at restaurant so so. Clean. Will not return.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Woefter1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, General Manager at Renaissance Cincinnati Downtown Hotel, responded to this reviewResponded 7 November 2022

Though we are delighted to hear that you appreciated our friendly staff and dedication to cleanliness, we regret that other aspects of your stay fell below your expectations. That said, thank you for letting us know what was not to your satisfaction during your visit, as this will allow our team to reflect and improve in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2022 via mobile

Beautiful hotel in a great location downtown. Rooms are spacious and well appointed. Employees were pleasant and helpful. Aveda bathroom products were a bonus. Definitely recommend parking and eating nearby though due to pricing and easy alternatives for both.

Room tip: Hotel restaurant is convenient but there are well priced alternatives nearby.
Date of stay: October 2022
Trip type: Travelled with family
Thank Melissa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 October 2022

The accommodations and service were top notch from front desk to valet. Kyla went out of her way to guide us around the city to make sure we enjoyed our stay. We took in the Reds game and had a blast. Everyone in service was polite and helpful exceedng our expectations and for that we were grateful. On our next trip to Cincinnati we will be staying at the Renaissance just because of our experience.

Date of stay: October 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Christophermann
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 September 2022 via mobile

Waiting hours for my room to be ready.

But the poor people next to us are 80 years old and they don’t have any rooms.

Beware of this hotel if you need to check in before 9:00 PM

They club level closes whenever they want so you can not rely on that benefit. Don’t book the club level it’s a waste of money.

They also Lie. If you ask for a manager they will lie about who the manager is and there availability. Don’t believe them if they say your room will be ready. If they say they are working on something they are not.

Date of stay: September 2022
Trip type: Travelled with family
Thank MatthewMaschler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 September 2022 via mobile

We stayed for 2 nights at the hotel and had a great experience! Megan at the front desk was very friendly and helpful. When she learned that I had just completed a road trip visiting 3 states completing my bucket list item to visit all 50 states, she arranged to have some Kentucky bourbon delivered to our room! The rooms were very nice. We also had drinks in the bar both nights and the bartenders were great!

Date of stay: September 2022
Trip type: Travelled as a couple
Thank DebraT334
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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