Zach the valet was great and very professional. Met me at my car and even helped me take my bags in and helped me pick a place to eat. Hotel was very nice and so was the city. Definitely recommend staying here.

I stay at many Marriotts, and I usually have no complaints. I have a high tolerance for hotel mishaps (we’re all human, mistakes happen) but this stay wasn’t the most pleasant. Upon checking in, the receptionist was confused as to why it was showing my room type as unavailable. Her manager went upstairs for about 15 minutes, came back and said the room is available and someone must have made a mistake in the system. We went to the room and it was alright, however we soon noticed it was pretty dirty. Dried visible urine on the toilet rim (something that is really nasty to me) and dirty floors were the most noticeable. The beds were very comfortable, and the design of the room was really cool and modern. The blinds had a switch (as the room had very high ceilings), but the switch barely worked, causing you to have to push the button many times to close the blinds. The toilet paper holder was coming out of the wall, so the roll kept falling on the floor. Our alarm clock went off at 5:00am, as the guest who stayed in our room the night before must have had it set to this. This was an annoyance as we all woke up to it. After checkout, I reviewed the email containing the PDF of my bill and noticed I was charged for both parking and a couple of market items, none of which I actually purchased. This resulted in a $50 overcharge. I contacted the hotel and by the next day I was refunded. Overall - loved the location, and maybe it was just a one off but I can say this hotel stay was the poorest I can remember.

Came to see the Chargers beat the Bengals. Great location. Very clean. Personable staff. From Airiel at the front desk to Zach and Brayde helping with directions, bags, and parking. Walking distance to the stadium and the Banks.