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Courtyard
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Free cancellation until 08/08/22
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27 - 29 of 29 reviews
Reviewed 14 August 2021

This hotel is so cleverly designed. The staff went above an beyond at every interval of our stay, the rooms were cleverly designed and decorated and the interior restoration of this iconic hotel is epic!

Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
Thank Kevin F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kari Hess, Marketing at Courtyard by Marriott Cincinnati Downtown, responded to this reviewResponded 16 August 2021

Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back the next time you visit Cincinnati.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2021

Checked in to a room on 10th floor. No air conditioning. Went back to desk. Moved to a room on 5th floor. No air conditioning.
Interacted with front desk periodically from Friday afternoon until checkout Sunday morning. Never got air conditioning. Tried to get moved to another property but was unsuccessful.

Date of stay: July 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Momplannedit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kari Hess, Marketing at Courtyard by Marriott Cincinnati Downtown, responded to this reviewResponded 13 August 2021

Thank you for the feedback regarding your recent stay. We sincerely apologize we were not able to meet your expectations. We will have our maintenance team look into the air conditioning. We do hope you give us a second chance when your travels return you to Cincinnati.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC