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“Warm, friendly hotel”

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Best Western Plus Hannaford Inn & Suites
Ranked #8 of 51 Hotels in Cincinnati
Certificate of Excellence
Reviewed 17 June 2017

Great hotel. Clean, quiet, and well cared for. Staff were amazing. Najwa at the front desk was extremely helpful and courteous. She balanced assisting breakfast with the check out process. She quickly responded to our request for glasses in our room! She is very friendly and professional. Max was cooking omelets during our stay and was also wonderful. He was cheerful and attentive to the placement of the omelet orders. Food was wonderful. Last, but not least, Wanda. Her gregarious personality added to the warm, friendly environment that we experienced at the hotel.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank O9636CZkeithm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 - 68 of 523 reviews

Reviewed 15 June 2017

We felt very welcome at this Best Western. The staff was very friendly, and we would especially like to point out Wanda who prepared and served breakfast for us during our 3 day stay. She was very friendly and helpful and we hope to see her again.

  • Stayed: June 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2017

The breakfast here is very awesome as was the service of the employees.we stay here often.There is a mall that's close and it's very very nice. Might be a little pricey for Best Western, but it's nice.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Sherri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2017 via mobile

We just stayed at this Best Western Hotel. The reviews were unbelievable and based on them we booked the hotel.

Unfortunately, the reviews and our stay were at a major disconnect. The hotel was far from clean, air conditioning units very loud, bathrooms dirty and breakfast sort of a "who's on first base"

Perhaps we stayed there during a very crowded time and had an abnormal experience. In any event, we viewed this as a below average budget hotel and rated as the same.

Stayed: June 2017, travelled with family
2  Thank jakester20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne P, Front Office Manager at Best Western Plus Hannaford Inn & Suites, responded to this reviewResponded 12 June 2017

Dear jakester20,

On behalf of everyone at Best Western Plus Hannaford Inn & Suites, please accept my apology that your stay with us did not exceed your expectations.

We strive to ensure all our guests experience the best visit possible and it sounds like we fell short this time. We value our guests and understand how important it is to offer exceptional service.

We hope you will give us another try if you are ever in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017

My wife, her sister and I arrived about an hour and a half before check-in time. Our reservations were found but there were no double queens available for our three night stay. We were offered an upgrade to a king with a fold out sofa. I asked if it was accessible but unfortunately, no. The staff was understanding and I felt they were truly concerned with my situation. After a minute or two, she said how about a king suit with a fold out sofa? I asked about the sofa and was advised they were recently replaced and it should be comfortable. After the three night stay my sister-in-law agreed. The room was ready to occupy and we moved in. It was huge, one of the largest in which I have stayed. Breakfast is included and was mostly continental except for custom made omelets, cooked in front of you. The staff was excellent. The hotel was excellent and thanks to them, we had an excellent get-away adventure.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank tiggerthehun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Hannaford Inn & Suites

Address: 5900 E Galbraith Rd, Cincinnati, OH 45236-2252 (Formerly Hannaford Suites Hotel Cincinnati)
Phone Number:
Region: United States > Ohio > Cincinnati
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cincinnati
#4 Best Value Hotel in Cincinnati
#5 Romantic Hotel in Cincinnati
#9 Business Hotel in Cincinnati
Price Range: ₹ 6,152 - ₹ 8,459 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Hannaford Inn & Suites 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hannaford Hotel Cincinnati
Cincinnati Hannaford Hotel

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