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Reviewed 23 August 2021

We had so much fun here between the pool and fuseball. We haven’t played as a family like this in awhile. It was so nice to see the smiles on everyone’s faces. The staff was very nice and accommodating.

Date of stay: August 2021
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Review collected in partnership with Tru by Hilton
Thank lisaperez829
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sara Fath, General Manager at Tru by Hilton Sharonville Cincinnati, responded to this reviewResponded 16 September 2021

Thank you for your enthusiastic positive feedback during your stay with us at the new Tru by Hilton Sharonville/Cincinnati!! Upholding our commitment to provide superior customer service and all the amenities that a guest may need is one we take with great pride and we are delighted to hear we met your expectations. We hope to see you again soon and thank you again for staying with us!

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Reviewed 23 August 2021

Everything was lovely from check in to check out! Breakfast was good and kept well stocked. Loved the coffee at all times as well! My daughter loved the pool! I loved that at check in, we were asked where we wanted to stay. So we chose near the pool! We will definitely be staying here again!

Date of stay: August 2021
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Review collected in partnership with Tru by Hilton
Thank taylorcosner
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sara Fath, General Manager at Tru by Hilton Sharonville Cincinnati, responded to this reviewResponded 16 September 2021

Thank you for providing feedback during your stay with us at the Tru by Hilton Sharonville/Cincinnati. Upholding our commitment to provide superior customer service is one we take with great pride and I am delighted to hear we met your expectations. We hope to see you again soon and thank you again for staying with us!

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Reviewed 15 August 2021

Tru by Hilton in Sharonville was a great stay. It drew our attention because of its "retro" inspired décor. The hotel is very new, and very clean. Tru advertises that it has instituted new cleaning procedures in the age of COVID. The staff was very friendly and helpful. The morning breakfast was very good, and offered a good variety of choices. We took ours back to our room for social distancing. Our room was very comfortable. It included a microwave, mini-fridge, iron and board, and a hair dryer. The TV was huge! Tru offers a wide range of channels, plus offers Netflix. The hotel was quiet, and the window had blinds which were able to almost completely block the morning sun. There are several restaurants nearby, including a Skyline Chili, and a Big Boy's. The lobby offers ample seating in a retro atmosphere, and includes a pool and foosball table. A small store at the front desk includes many essentials, candy and even TV dinners! Complementary coffee is also available in a self serve bar. ( It was very good.) Tru was a great welcome back to traveling for family adventures!

Date of stay: July 2021
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Thank ForrealFamilyFun
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sara Fath, General Manager at Tru by Hilton Sharonville Cincinnati, responded to this reviewResponded 16 September 2021

Thank you for the positive review!! Our staff strives to deliver the best experience a guest can have while traveling. Stress and Hassle Free! Our tech-connected rooms have everything a traveler would enjoy - from streaming Netflix to Free High Speed WiFi. The lobby is designed so that our guests can engage in social activities that are fun for all ages. Whether deciding on what Cincinnati places to visit by looking at our lobby wall mural or sitting comfortably in a swing chair reading a book - the Tru by Hilton is TRUly the place to be whether on business or leisure travel. We hope that on your next visit to our area you choose to stay with us again!!

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Reviewed 13 August 2021

The Hilton hotel was better than advertised! The staff is amazing and extremely helpful whether during the day or at night! The rooms are comfortable, clean and perfect for a family. The complimentary breakfast was great, including the pancake maker!… We recommend and will be staying here again!

Date of stay: August 2021
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Review collected in partnership with Tru by Hilton
Thank Ab042
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sara Fath, General Manager at Tru by Hilton Sharonville Cincinnati, responded to this reviewResponded 16 September 2021

Thank you for your comments regarding your recent stay. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. I will be forwarding your comments to the Team Member that made your stay outstanding! I appreciate you taking the time to provide feedback regarding your experience.

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Reviewed 5 August 2021

My stay was short but pleasant. They representative that check us in was ver welcoming. The room was very clean and comfortable. The representative that checked me out was polite and made sure I was satisfied with my stay

Date of stay: August 2021
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Review collected in partnership with Tru by Hilton
Thank duanitamabry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sara Fath, General Manager at Tru by Hilton Sharonville Cincinnati, responded to this reviewResponded 16 September 2021

Thank you for your comments regarding your recent stay. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. I will be forwarding your comments to the Team Member that made your stay outstanding! I appreciate you taking the time to provide feedback regarding your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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