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“Aren't all Cheesecake Factories good ?”

The Cheesecake Factory
Ranked #9 of 61 Dessert in Cincinnati
Cuisines: American
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Restaurant details
Good for: Groups, Romantic
Dining options: Dinner, Breakfast, After-hours, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 20 August 2018

Typical Cheesecake Factory. This one is located in a very nice shopping mall. Service was good as was the club sandwich.

Thank spinman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 21 August 2018

Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

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Reviews (318)
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14 - 18 of 318 reviews

Reviewed 9 August 2018 via mobile

Ate an early meal so we were seated immediately. Nice out of the way table so we had easy conversation. Server was very good and attentive. The Factory is beautiful. The Eggplant was a generous portion and very good. The white chicken Chile was off the wall and the tamales which were very good. A real surprise was the grilled Brussel sprouts! Excellent! We had to end on some CheeseCake!

Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 13 August 2018

Hi Steve, Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

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Reviewed 29 July 2018 via mobile

Testy ‘hostess’
Nasty Servers
Serious attitudes. You’d think we’d be at a 5-Star restaurant.

Food? Cold. No apologies nor regrets. Just ‘suck it up!’

Ok. I will. AVOID at all costs.

Thank Lydia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 August 2018

Hi Lydia, We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

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Reviewed 27 July 2018 via mobile

You can go to any Cheesecake Factory and get a good dinner. Cincinnati Cheescake Factory is no exception. Great food,incredible choices and fabulous cheescake. We ate outside an it was delightful. Super service
The blood orange martini is so good. Beer choices a little weak.

Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 August 2018

Hi Tom. Thank you for your review. We're glad to hear that you enjoy our menu options and we look forward to your next visit!

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Reviewed 20 July 2018 via mobile

I’ve eaten at three different Cheesecake Factories in three states: Ohio, Florida, and Nevada. In each case they prove the point that consistency is key to success.

The wait staff is always helpful and friendly. The menu is always the butt end of the jokes (and let’s be clear here it is a binder not a menu), and the food (particularly the dessert) is always top notch.

I recall years ago reading that one of the founding principles of McDonald’s was that management wanted one menu so that a traveler could go into any store, know the menu, and get something they knew the taste of and trusted and would get a taste of home in the process.

This is key because that is precisely what most restaurants do; but they always seem to falter one way or another. Maybe something is not cooked the same way or portions are different or your favorite sauce is a totally different one in another region. Not the case with Cheesecake Factory. Everything is the same, remarkably consistent across the board. And that isn’t bad, that’s quite good. Because the difference is in the gourmet selections.

Cheesecake Factory doesn’t play it safe when it comes to food. Their menu options have some inventive burgers, appetizers, and about 40 types of cheesecake.

My Cuban (a delicious sandwich and a Tampa staple) was about the best one I’ve had outside of Tampa in quite some time. It was a bit too salty. The pork had some salt on it, but the pickles were very briny. Regardless it was delicious.

My wife’s Mac and Cheese burger was delicious but a bit too big to fit in your mouth.

The dessert was a highlight. I recommend the Celebration Cheesecake. Remember the birthday cake you had as a kid? Yeah. That but make it super dense and super rich. It was beyond exceptional.

As long as the Factory keeps making consistently great food, I’ll keep coming back.

Thank lenixadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 July 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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