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“Great location”

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Moana Surfrider, A Westin Resort & Spa
Ranked #23 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level 4 Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Great location”
Reviewed 15 April 2012

Such a beautiful historic facade. It is probably more of an "average" rating but the location tips it up to very good. What I liked about the hotel

- absolutely fantastic location, could not be better
- breakfast overlooking the ocean
- had a "four sleeper" room with two double beds, which was ideal with two young children at the time

On the downside
- rooms we had was a little tired and in need of a refurb
- breakfast variety is small
- hotel pool is very small and very few seats
- if you wanted to sit on the beach in front of the hotel, there was a daily (exorbitant) charge

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BelleCose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,244)
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English first
Brantford, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2012

I stayed with my wife and daughter for 4 days earlier this month and has a great time. We upgraded to one of the suites on the penthouse leve with a full ocean view. Very worth while. Waking up looking at the ocean and Diamond Head was fantastic.

The pool is very small, but we were there for the ocean so that didn't matter.

The breakfast restaurant is fantastic with excellent service and food.

The other restaurant - Banyan Tree I think was mediocre. Food was ok but limited selection. The staff were nice and friendly but way understaffed so service was very slow. Beach service was the same.

All other aspects of the hotel were great including location. Right in the heart of Waikiki.

I would definitely stay there again.

Room Tip: We were in the tower on the penthouse level which had a great view of the ocean and was high enough...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ken031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 April 2012 via mobile

The hotel itself is nice and the staff generally pleasant. We were informed while there that it is a honeymooners hotel, which made sense with constantly being asked if we were on our honey moon (which we were not). I went down to the beach side bar one after noon alone and sat for 45mins waiting for service, until I left. This was in comparison to prior within minutes having someone ask to assist you when with my partner. Was rather annoyed at the appearance of if alone you don't deserve service or must be waiting for someone else.

Stayed March 2012
Helpful?
Thank trippin_traveller_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Clemente, California
Level 6 Contributor
172 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 14 April 2012

The Westin is centrally located on it's own beach front. As a 5 star hotel, it is what you expect. Clean, friendly, upgraded, excellent bed, robes to use and slippers.

Check for AAA rates and special packages that include breakfast. Resort daily fees include pre-paid self parking across the street in the Sheraton Princess hotel. Otherwise, valet will be an additional $15 per day. Resort fees include beach towels available at pool side. Pool attendants Sharon, Mo, Jazzel and the staff make you feel like family. Our room cleaning lady even knew our names on the first day. I felt the personnel touch.

Beach umbrella rentals are $50 for the day. You need to get in line at 6:30am to get choice umbrella location. We stayed in the Tower Wing which is new. The Moana was opened in 1901. It is modern except for the old classic style. I am told the rooms are larger in the towers. I would not recommend staying in the main older part of the hotel or at least not on floor two or three. The views in the west Tower begins on floor 10 and above so you can see over the roof of the main building. But if you are hardly in the room, save a few $ and stay in the lower tower floors.

The wife enjoyed the gym located on the 2nd floor each day.

It is a nice touch that you give you kakuli nut necklaces as your aloha welcome. The staff oat the front entrance are great. The front desk was understaffed. The concierge desk was very friendly and very helpful. They were super.

I believe kids under 12 eat free for each adult. Breakfast buffet is $30/adult as was good but not spectacular. Duke's next door in the Outrigger Hotel has breakfask buffet for $17/adult with a beach/ocean view for the same type of food selection and quality. The Westin's small pool is good for kids under 8 yrs old. There is no adult pool. The beach with the gentle waves are fun for the kids and adults. Depending on the time and beach renovation, you may have small rocks to step on in the surf zone. On weekend and holidays, the beach gets very crowded. The Westin as the last hotel is a great location to paddle out to the surf line up. There are other Waikiki Surf spots going from the Westin to the Hilton Village.

The main street, Kalakaua, is fun to people watch. We got the end city-view room with two balconies and can watch the people on Kalakaua. The street artist and the high end shops intermingled with the local ABC Stores makes it a unique experience.

Room Tip: Check the website for specials and ask about AAA discount that may include breakfast. There are onl...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank windiveski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
Reviewed 14 April 2012 via mobile

We had a great stay and this Hotel is as beautiful as the place it's in. We had an ocean view and walking into the room was like walking into a post card. It could not have been better if it was virtual reality or a movie set. We walked through the room to the small balcony and were treated to a panoramic view of Wakiki. Beautiful blue water sandy beach and people enjoying the surf, in the distance Diamond Head.
The Hotel was spotless and rooms clean the staff always professional and courteous but perhaps a little stiff. I agree with another poster who mentioned staff do not seem as happy as in other hotels we visited. Perhaps they were tired after spring break or something.
This was our first trip too Hawaii and this hotel easily surpassed our expectation of Hawaii it was just surreal. Not sure when we will get back again as this trip would be hard to match but wanted to say thanks for a beautiful stay and great experience.

Stayed April 2012
Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moana Surfrider, A Westin Resort & Spa

Property: Moana Surfrider, A Westin Resort & Spa
Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#14 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
Price range (per night): ₹ 21,178 - ₹ 36,756
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Official Description (provided by the hotel):
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii

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