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Aqua Bamboo Waikiki
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Reviews (1,859)
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Reviewed 31 August 2012

The Aqua Bamboo Waikiki took me by surprise from the moment I arrived. Walking through the door the calming smell of mint fills the lobby. The staff is friendly and accommodating. Be sure to pick up an Ethernet cable if you have your laptop with you.

The rooms are basic and the kitchenette can be a little on the small side, but well stocked. The beds are comfortable, and the showers are great if you are a taller person. There is great looking grotto area where the pool is located. As well as surf boards you access to as well as a bbq.
My favorite is the complimentary coffee, lemonade, and ice tea that are available daily in the lobby, as well as free wifi in the lobby.

I would go back to this property.

Room Tip: I would suggest a higher floor facing the pool.
  • Stayed: July 2012, travelled with friends
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1  Thank Josh I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 2 September 2012

Aloha Josh I,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are glad that you enjoyed the calming atmosphere and friendly staff here at the Aqua Bamboo. We are also pleased to hear that you enjoyed our pool area along with our many complimentary beach amenities along with beverages and wifi in the lobby.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2012

we stayed for 10 days and found the staff and all facilities just perfect, all the staff were most helpful and nothing was to much trouble for them, Its only a 5 min. walk to the beach and local bus services are right out the front door. The lobby and pool area are spacious and well furnished and the BBQ for guests use was spotlessly clean, all in all Happy Days

  • Stayed: August 2012, travelled as a couple
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4  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 2 September 2012

Aloha Jim M,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are so pleased that you found the staff to be helpful and enjoyed the convenient location to the beach and bus stops. We are also thrilled that you enjoyed the comfortable lobby and pool area along with our many complimentary amenities such as our BBQ grill.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2012

Waikiki is many things.You may choose a fortress and 25 floors and towers and spend more time in the chorine infinity pool and elevators, or... stay here with a very interesting mix of friendly world visitors and thoughtful staff .and really experience the island.Walk to Diamond Head,visit the International Market.Rise early and swim the calm waters ,lots of colorful fish along the rocks,The room is serene,The surrounds are city and the noise is not unlike the ocean tides two blocks away ,ebb and surge.I enjoyed the tranquil rock waterfall by the pool,beautiful service of iced beverages and coffee in a wonderful comfy lobby area.Nice room safe for my laptop and phone while i solo visit the waterworld.Great for a solo traveler ,bus is across the street to everywhere ,and several great food markets as well as take outs on Kuhio.Visitors are so outgoing in this place,I talked with wonderful people from several countries and all ages and it is because this place has ...yep,aloha....

  • Stayed: August 2012, travelled solo
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2  Thank suseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 2 September 2012

Aloha Suseas,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are thrilled that you found the Aloha Spirit here at the Aqua Bamboo. We are pleased to hear that you benefited from the convenient location to the beach, shopping and Diamond Head along with our many complimentary amenities such as beverages in the lobby and in-room safes.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2012

When we first arrived, we had quite high expectations from the initial reviews on Trip Advisor, particularly as we were on our honeymoon and had heard so much about the 'Aloha service'. I have to say that we were disappointed, nothing was done for us to make us feel special despite other reviews on here!

The receptionist was a little frosty and we didn't feel overly welcome to begin with. We were a bit disappointed with our room, which I think was 1212. It was small, the bathroom tap didn't work properly and the air con was very loud. We asked for an upgrade the following day and paid for the privilege.

We moved to room 810 which was much better. We overlooked the swimming pool and were much happier and were given a reduced rate by the manager who was quite professional.

The front desk were much more attentive than before and the Thursday lunchtime gathering organised at the pool was very pleasant.

The hotel location is superb, only two short blocks to the beach. The facilities are good, the water in the lobby all day is a really nice touch and saves you a fortune at ABC!

We were sad to leave the Aqua Bamboo in the end and would definitely stay there again as for the money, I'm not sure it can be beaten!

  • Stayed: July 2012, travelled as a couple
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2  Thank N1VBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 2 September 2012

Aloha N1VBN,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that we were able to transform a rough start to a pleasant stay and you enjoyed your time with us.

We would like to apologize sincerely for the lack of Aloha Spirit upon your arrival. We missed our mark and are truly sorry for the failure to WOW you from the very start. However, we are very happy to hear that we were able to turn the situation around and you were able to relax and enjoy yourselves. We are also thrilled that you enjoyed the complimentary water in the lobby and our weekly manager’s reception, the Bamboozle!

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2012

We stayed here for 6 nights, we had booked a standard room but where upgraded when we got there! Room was very clean and pool area and lobby nice. The staff are very friendly and happy to help with anything. The only things that was a bit of a down point was the noisy air-con and the traffic noise (we were at the front of the hotel). All in all this is a great place to stay :)

Room Tip: Try and get a room overlooking the pool!
  • Stayed: August 2012, travelled as a couple
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Thank Kristen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this reviewResponded 2 September 2012

Aloha Kristen A,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are pleased to inform you that we are in the process of replacing our AC units to newer, quieter models, and we apologize for any disruption during your stay due to the busy streets of Waikiki. Please contact us for your next stay and we would be happy to arrange your accommodations on our Courtyard side. We are delighted that you found our staff to be friendly and enjoyed your upgrade!

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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