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“Aloha Spirit”

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Aqua Bamboo Waikiki
Ranked #46 of 84 Hotels in Honolulu
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Aloha Spirit”
Reviewed 31 August 2012

We stayed at the Aqua Bamboo in mid August 2012 for two nights. I concur with the other reviews that give high praise to the location, pool area (a little oasis) and the staff. There were 5 of us from 21 to 81 years old. We had two rooms. The staff were hugely accommodating, friendly and knowledgable. We had a missing walker for my mom after our flight, subsequently required a wheelchair and then needed the right transportation to get all of us to the cruise port. Front desk staff helped with all of this. They knew a taxi driver who had a large enough vehicle to take all of us with luggage, a wheelchair and a walker and they ordered it.

Both of our rooms were updated with only the windows and a/c being a little tired. Our room was a perfect set-up for a family travelling with any age children. There was a bedroom with queen bed and then two single beds in the open area. Even with four adults plus luggage, I didn't feel cramped. A pool side room would have been great both for view and less street noise though no one in our group was bothered by the street sounds. There is a view of the ocean from the upper pool side rooms and it would have been lovely to sit on the balcony and enjoy this view.

Thank you to the staff at the Aqua Bamboo for a lovely stay!!

Linda

Stayed August 2012, travelled with family
Helpful?
2 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 2 September 2012
Aloha Linda H,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are so pleased that the staff was friendly and accommodating throughout your stay and that you enjoyed your One Bedroom Suite. We have our Moderate (1-2 people) and Studio Kitchenette (2-4 people) rooms on the Courtyard side if you are interested for your next stay.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (402)
Date | Rating
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  • Dutch first
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English first
Edmonton, Alberta, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 August 2012

The Aqua Bamboo Waikiki took me by surprise from the moment I arrived. Walking through the door the calming smell of mint fills the lobby. The staff is friendly and accommodating. Be sure to pick up an Ethernet cable if you have your laptop with you.

The rooms are basic and the kitchenette can be a little on the small side, but well stocked. The beds are comfortable, and the showers are great if you are a taller person. There is great looking grotto area where the pool is located. As well as surf boards you access to as well as a bbq.
My favorite is the complimentary coffee, lemonade, and ice tea that are available daily in the lobby, as well as free wifi in the lobby.

I would go back to this property.

Room Tip: I would suggest a higher floor facing the pool.
See more room tips
  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josh I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 2 September 2012
Aloha Josh I,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are glad that you enjoyed the calming atmosphere and friendly staff here at the Aqua Bamboo. We are also pleased to hear that you enjoyed our pool area along with our many complimentary beach amenities along with beverages and wifi in the lobby.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 August 2012

we stayed for 10 days and found the staff and all facilities just perfect, all the staff were most helpful and nothing was to much trouble for them, Its only a 5 min. walk to the beach and local bus services are right out the front door. The lobby and pool area are spacious and well furnished and the BBQ for guests use was spotlessly clean, all in all Happy Days

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 2 September 2012
Aloha Jim M,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are so pleased that you found the staff to be helpful and enjoyed the convenient location to the beach and bus stops. We are also thrilled that you enjoyed the comfortable lobby and pool area along with our many complimentary amenities such as our BBQ grill.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 August 2012

Waikiki is many things.You may choose a fortress and 25 floors and towers and spend more time in the chorine infinity pool and elevators, or... stay here with a very interesting mix of friendly world visitors and thoughtful staff .and really experience the island.Walk to Diamond Head,visit the International Market.Rise early and swim the calm waters ,lots of colorful fish along the rocks,The room is serene,The surrounds are city and the noise is not unlike the ocean tides two blocks away ,ebb and surge.I enjoyed the tranquil rock waterfall by the pool,beautiful service of iced beverages and coffee in a wonderful comfy lobby area.Nice room safe for my laptop and phone while i solo visit the waterworld.Great for a solo traveler ,bus is across the street to everywhere ,and several great food markets as well as take outs on Kuhio.Visitors are so outgoing in this place,I talked with wonderful people from several countries and all ages and it is because this place has ...yep,aloha....

  • Stayed August 2012, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank suseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 2 September 2012
Aloha Suseas,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.

We are thrilled that you found the Aloha Spirit here at the Aqua Bamboo. We are pleased to hear that you benefited from the convenient location to the beach, shopping and Diamond Head along with our many complimentary amenities such as beverages in the lobby and in-room safes.

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 15 August 2012

When we first arrived, we had quite high expectations from the initial reviews on Trip Advisor, particularly as we were on our honeymoon and had heard so much about the 'Aloha service'. I have to say that we were disappointed, nothing was done for us to make us feel special despite other reviews on here!

The receptionist was a little frosty and we didn't feel overly welcome to begin with. We were a bit disappointed with our room, which I think was 1212. It was small, the bathroom tap didn't work properly and the air con was very loud. We asked for an upgrade the following day and paid for the privilege.

We moved to room 810 which was much better. We overlooked the swimming pool and were much happier and were given a reduced rate by the manager who was quite professional.

The front desk were much more attentive than before and the Thursday lunchtime gathering organised at the pool was very pleasant.

The hotel location is superb, only two short blocks to the beach. The facilities are good, the water in the lobby all day is a really nice touch and saves you a fortune at ABC!

We were sad to leave the Aqua Bamboo in the end and would definitely stay there again as for the money, I'm not sure it can be beaten!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank N1VBN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, 2 September 2012
Aloha N1VBN,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that we were able to transform a rough start to a pleasant stay and you enjoyed your time with us.

We would like to apologize sincerely for the lack of Aloha Spirit upon your arrival. We missed our mark and are truly sorry for the failure to WOW you from the very start. However, we are very happy to hear that we were able to turn the situation around and you were able to relax and enjoy yourselves. We are also thrilled that you enjoyed the complimentary water in the lobby and our weekly manager’s reception, the Bamboozle!

We truly appreciate your selection of the Aqua Bamboo Waikiki and look forward to seeing you back in the years to come!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Bamboo Waikiki

Property: Aqua Bamboo Waikiki
Address: 2425 Kuhio Ave, Honolulu, Oahu, HI 96815-3301
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Honolulu
#27 Business Hotel in Honolulu
#29 Romantic Hotel in Honolulu
Price range (per night): ₹ 10,453 - ₹ 16,776
Hotel Class:3 star — Aqua Bamboo Waikiki 3*
Number of rooms: 91
Official Description (provided by the hotel):
Aqua Bamboo Waikiki is an intimate, Southeast Asian-inspired, boutique hotel located 1 1/2 blocks to the beach. If you're looking for a true oasis in the heart of Waikiki with a lush outer sanctuary including an outdoor pool with waterfall, jet spa, barbeque grill and cabana, look no further. With our hospitality fee, Aqua Bamboo allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towel and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, studios and suites include a 32-inch LCD TV, mini-refrigerator, microwave, coffeemaker, and stove-top. ... more   less 
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Also Known As:
Aqua Bamboo Waikiki Hotel Honolulu
Aqua Bamboo Hotel
Aqua Bamboo Honolulu
Aqua Bamboo And Spa
Aqua Bamboo Waikiki Honolulu, Hawaii

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