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“Great 7 night stay.”
Review of Ilima Hotel

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Ilima Hotel
Ranked #33 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 14 October 2017

We booked for 7 days and had a 2 bedroom superior room for 4 guests and whilst the hotel is outdated and the kitchen needs a refit we still enjoyed our stay. Took us a while to work out how the oven / stove worked so we could use the kettle but we eventually worked it out. Didn’t use their coffee machine because we didn’t know how it worked. Rooms were clean, TV and free WIFI were great, AC is old but works fine, we had a few hiccups such as the door electronic mechanism failing (fixed quickly), shower rail broken (fixed during our stay), 2 of the 4 washing machines not working........ overall we would stay here again. The staff were great (particularly Courtni who helped with our booking) and everyone was friendly. Didn’t use the fitness equipment, car parking or the pool. Enjoyed having the balcony to watch the sights from our room. Close to lots of shops ie ABC, Food Pantry and all of the other exciting parts of Waikiki. Ice is available from the reception and having a full size refrigerator, a microwave and daily newspapers were a real bonus. Would stay here again and the hotel is value for money in an expensive area of Waikiki.

Room Tip: Smokers will enjoy wthis hotel because you can book (not guaranteeed) and room where you can smoke o...
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  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank juliemK6274YN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHIL S, General Manager at Ilima Hotel, responded to this reviewResponded 16 October 2017

Aloha,

Thanks for taking time to comment on your recent stay at the 'Ilima. We are delighted that you were satisfied with your accommodations and the hotel amenities as well as the Aloha spirit of our staff. We strive to provide the best experience for all of our guests and are glad that we were able to meet your expectations. We hope you will tell family and friends about us and we look forward to welcoming you again on your next trip to sunny Waikiki!

Phil Sammer, GM

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7 - 11 of 954 reviews

Reviewed 10 October 2017

Traveled solo September 28 - October 4, 20147 and this was my second time here! The hotel and staff were really great to come back to! Courtni has been wonderful with correspondence before I arrived and Drina was a life savior with lending me her umbrella when I went out to Hanauma Bay. I luved how all the staff interacted with me and they always wanted to know how my day was going. They all wished me Happy Birthday (Oct. 2), I totally felt the luv!! This is def going to be my go to place, it's close to everything, especially the Maui Brewing Co.......LOL!! It's not along the busy loud main road and it's very quiet at night. Mahalo again for another WONDERFUL stay. Hope you guys enjoyed the cookies!! Until we meet again!!

Kind Regards,
Connie

  • Stayed: September 2017, travelled solo
    • Value
    • Rooms
    • Service
2  Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHIL S, General Manager at Ilima Hotel, responded to this reviewResponded 12 October 2017

Aloha,

Thanks for taking time to write about your recent stay at the 'Ilima. We are delighted that you chose to return and celebrate a special occasion with us. We strive to welcome all guests in the true Aloha spirit and are glad that we were able to make your stay even more memorable. We hope you will tell your family and friends about us and look forward to welcoming you again on your next trip to sunny Waikiki!

Phil Sammer, GM

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Reviewed 10 October 2017

Spacious room, beds very comfortable, nice outlook to the canal and golf course.
Quiet.
Kitchen was very dated but clean. There were few kitchen utensils and nothing that could be used in the oven.The desk person bought up an oven dish on request though.
We had worried about the parking, but gained a place without problem.
Staff were just lovely.
Expensive with amenity fee.

Room Tip: facing the canal would be best for view and quiet.
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  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank hinau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHIL S, General Manager at Ilima Hotel, responded to this reviewResponded 11 October 2017

Aloha,

Thanks for taking time to write about your recent stay at the 'Ilima. We are pleased that our room met your needs and have noted your comments about the amenities. We are pleased that the staff provided service in the true Aloha spirit. We hope you will tell your friends and family about us and we look forward to welcoming you again on your next trip to sunny Waikiki.

Phil Sammer, GM

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Reviewed 10 October 2017

After initially staying at the Hilton Hawaiian Village, chose to stay at the Ilima because 1) They're cheaper and we were staying ~2 weeks, 2) They have 1- and 2-bedroom suites, and 3) Still reasonably close to all things Waikiki. The 2-bedroom suite, while "well worn" and dated in decor, was a perfectly functional 2-br apartment with a great view of the mountains and canal from the balcony. The kids also loved the Murphy bed in the living room (we had a total of 4 adults and 2 kids comfortably in the room). The parking was easy (free I believe) and the staff was great. The place had a much more relaxed, personal vibe than did the tourist monolith of the Hilton Hawaiian. The tiny pool and workout room left a little to be desired in terms of size, but again, my rating here is based upon the value. Great for longer stays -- only about a 5-10 min walk to the beach. Restaurants and shopping right around the corner.

Room Tip: Higher-up for good views from the balcony
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  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Kacie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHIL S, General Manager at Ilima Hotel, responded to this reviewResponded 11 October 2017

Aloha,

Thanks for taking time to comment on your recent stay at the 'Ilima. We are delighted that our accommodations and amenities met your needs and that our staff provided service in the true Aloha spirit, providing a personal and relaxed vibe to your stay. We hope that you will tell your friends and family about us and that we will have the pleasure of welcoming you again soon in sunny Waikiki!

Phil Sammer, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

Good value for the price, with a location within easy walking distance to many Waikiki locations.The staff was both helpful and friendly. The room was large and clean but was dated and showed some wear and tear with some water damage in the bathroom. I would definitely stay there again.

Stayed: July 2017, travelled with family
Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHIL S, General Manager at Ilima Hotel, responded to this reviewResponded 7 August 2017

Aloha,

Thanks for taking time to comment on your recent stay at the 'Ilima. We appreciate your feedback and are working every day to create the best guest experience possible. We hope that you had a comfortable stay and will recommend us to friends and family seeking value at a reasonable price in Waikiki.

Phil Sammer, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ilima Hotel

Address: 445 Nohonani St, Honolulu, Oahu, HI 96815-2695
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Honolulu
#26 Romantic Hotel in Honolulu
Price Range: ₹ 9,613 - ₹ 22,815 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ilima Hotel 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Ilima Hotel is locally owned and located in the heart of Waikiki 1 block away from the International Marketplace and 2 blocks away from the beach. We offer spacious rooms all equipped with a FULL KITCHEN, limited FREE Parking, and FREE High-Speed Internet Access. ... more   less 
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Also Known As:
Ilima Hotel Honolulu, Hawaii

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