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“Great location, older hotel, VERY BASIC BREAKFAST!”
Review of Aqua Oasis

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Aqua Oasis
Ranked #25 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 4 weeks ago via mobile

My title says it all, 5th time to HNL and I always stay on Lewers St, it is the place to stay. Central with easy access around HNL and Oahu.

The hotel is a little older than some, it has everything you will need.

The safe packed in and had to be reset.

Reception was helpful over all.

Parking available (payment required).

When it rains the hotel can be slippery all over!

Beach towels available for use.

The breakfast while included in the rate (which you obviously are paying for) is very very average. It's repudiative day after day and very limited.

And AQUA OASIS live by your own rules, if they towel is hanging up I'll use it again!!! If it's in the bath change it over please.

Mine was ALWAYS HANGING AND WAS ALWAYS CHANGED.

Stayed: November 2017
Thank Ford_xy_gt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan F, Guest Relations Manager at Aqua Oasis, responded to this reviewResponded 3 weeks ago

Aloha Ford_xy_gt, Thank you for taking the time to review our hotel and for your comments. We appreciate your honesty and the advice. It is always good to know how we are doing and what needs to be done to remain consistent. We are always discussing how we can improve our breakfast selection and new things are being added. We just got a new juice bar that is an improvement of just having only pineapple juice as the only option for juice. We are happy that you liked our location and service. I will send an email to our Housekeeping manager regarding the towels and apologize for the inconvenience. Mahalo and we hope you come back to enjoy another stay with us with the help of your review.

Aloha,
Ryan

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9 - 13 of 639 reviews

Reviewed 4 weeks ago

I booked 2 nights in Aqua Oasis on a rival website to Trip Advisor, and that website gave me some incorrect information about the hotel which caused me to book a Standard Room. Upon arriving there, I found out that the information provided to me was incorrect. I was a upset (I had been lied to!), but not at the staff/hotel...at the stupid site which fed me incorrect information (and which I will never use again). The lady manning the front desk upgraded me from a Standard Room to a Junior Suite at no expense and took very good care of me. She didn't have to do that...but that's how the service of this establishment takes care of its guests. I appreciated that greatly.

Aqua Oasis is a nice, independently-owned hotel located in downtown Honolulu. It is several located several blocks from Waikiki Beach, and it is in easy walking distance of the beach, lots of restaurants, shopping and entertainment locations. The staff is wonderful, the rooms are nice, and the prices are reasonable. Breakfast is included from 7am-9am for all rooms, which is a nice touch (many of the hotels in this area did NOT include breakfast, or they only include it to people staying in higher-end rooms). The Junior Suite I stayed in had a full kitchen (full-size refrigerator, stove, microwave, sink, dishes, etc. The only thing it lacked was an oven.), its own private, furnished balcony, a large King sized bed, spacious bathroom (with the fancy electronic toilet that had a built-in bidet and dryer), a nice flat-screen TV (42" or bigger), and other nice amenities.

The major issue with this hotel (like all of the surrounding hotels in the area) is that parking is limited. There is a small, scary parking lot located on the backside of the hotel that charges $45(!!!) per day to park your car! Judging by the questionable people hanging around in that parking lot, I would recommend paying the hotel $30/day for their valet parking. It is secure, keeps your car safe, and the staff is prompt to get your car when you ask for it.

Great ambiance, wonderful staff, and a convenient location makes this a hotel that I recommend you consider when staying in the Waikiki Beach area. I would stay there again.

Stayed: November 2017, travelled solo
Thank Jake G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan F, Guest Relations Manager at Aqua Oasis, responded to this reviewResponded 3 weeks ago

Aloha Jake G, Thank you for your detailed review and we are glad that you enjoyed your stay with us! I'm sorry to hear about your experience with the rival company, but I'm glad that our staff and accommodations made up for it! We are glad that you appreciated our breakfast offerings and that you mentioned it's actually cheaper to valet as compared to the back parking lot. I know the parking lot looks a little scary at night, but don't worry, we have a security guard nightly as well as a night auditor who makes sure the property is always safe. We thank you again for your review and we hope you return as we would love to have you as our guest again!

Mahalo,
Ryan

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Reviewed 4 weeks ago via mobile

This hotel is a real all rounder

Very clean, just off the main street, close to the beach, in the middle of the shopping district, public transport is less than a minute walk, free shuttle to Ala Mona shopping centre

If you just arrive and you need a convenient store there is Abc stores and the Whalers

Great places to eat is Moose's, Korea bbq and Thai. All in the same street as the hotel. Keep in mind you can see fireworks every Friday if you are on the top floors

They also have a self service washing machine and drying in the hotel. It cost six quarters

Overall had a great time will rebook when we come back to Waikiki

Stayed: November 2017, travelled as a couple
Thank killerberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan F, Guest Relations Manager at Aqua Oasis, responded to this reviewResponded 4 weeks ago

Dear killerberry, We thank you very much for your review and appreciate your positive comments. We are grateful for the 5 star rating and are glad that you enjoyed your stay with us! Thank you for the details you mention in your review like the places to eat and the fireworks on Friday that can be seen from any south facing exit. We are glad you had a wonderful vacation and look forward to serving you on your next visit.

Aloha,
Ryan

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Reviewed 8 November 2017

Had to overnight with some clients. Of course I got the standard room (twin beds) but it was totally fine, we were just over nighting with a business group in town. The Oasis is refurbished from the old Joy. They did a pretty decent job with the upgrade but as with the older hotels like these, there is only so much you can do. But they did a good job so no complaints. Room was decent sized, a/c worked well and it was fairly noise free (quieter side of Lewers). Bathroom was clean and the water pressure was good. Standard bathroom amenities. Really didn't spend more than 6 hours in the room so it did it's job. Included breakfast was good: cereals, baked good (muffins) boiled eggs, juices, coffees- worked for me and group. The open air lobby is funky but kind of fun: swing chairs, fish pond area, and a soaking pool (you can't jump into it, too shallow). The sun/lounge chairs work as long as you are there when the sun hits the deck (due to other buildings the sun isn't always there. Best part are the staff, they are super friendly and willing to answer any question with a smile (even the valet guys).
The Oasis works, totally functional, nice rooms for an overnight and the breakfast was everything you can want for an included meal in Waikiki. HINT: we took the group to the karaoke joint on site; it's probably the best song selection in the island and great prices. Not the most modern but the rooms have ice cold a/c and no tech issues. They even bring drinks to you when you intercom and you can bring your own food. Lots of fun. Back to the hotel, I would definitely bring clients back to the Oasis on a short stay. It's not a resort but great for overnights.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank extravelagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan F, Guest Relations Manager at Aqua Oasis, responded to this reviewResponded 4 weeks ago

Dear extravelagent, Aloha and mahalo for your detailed review and positive comments. We appreciate you taking the time to review not only the accommodations, but also the amenities of the hotel like GS Studio karaoke lounge and the swinging chairs in the lobby. GS Studio is fun as you can sing in your own private rooms and not have to worry about what others think. Thank you for appreciating our breakfast and the upgrades. I'm glad that the staff were helpful and welcoming as they always are. We hope to see you back with your clients and we look forward to serving you again!

Aloha,
Ryan

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Reviewed 5 November 2017 via mobile

Mahalo to Yasu and the Aqua Oasis Ohana for making our staycation fun! Room was large and spacious. There was a shuttle to take us around so we took it to Ala Moana Shopping Center. Nice continental breakfast with the basics...cereal, toast, fruit, hard boiled eggs, and donuts.

Stayed: November 2017, travelled with family
1  Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan F, Guest Relations Manager at Aqua Oasis, responded to this reviewResponded 4 weeks ago

Aloha Rachel J, Thank you very much for your positive comments and your five star rating! We are so glad that you enjoyed your staycation with us. I will relay to Yasu your praises. We are happy that you appreciated the continental breakfast that we offer. We hope to see you soon on your next staycation as we would be glad to serve you again!

Aloha,
Ryan

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Additional Information about Aqua Oasis

Address: 320 Lewers St, Honolulu, Oahu, HI 96815-2345 (Formerly Aqua Waikiki Joy Hotel)
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Honolulu
#36 Romantic Hotel in Honolulu
Price Range: ₹ 9,997 - ₹ 24,737 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aqua Oasis 3*
Number of rooms: 94
Official Description (provided by the hotel):
This newly renovated intimate boutique hotel is a tranquil oasis in the heart of Waikiki. With a prime location, you'll step outside to find the best shopping and dining at the popular Waikiki Beach Walk and Royal Hawaiian Center. Or just relax at the hotel's sundeck and cool off in the outdoor shower or dipping pool. Here, oasis is an experience and not just a name. With our hospitality fee, Aqua Oasis allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi internet throughout the hotel, DVDNow (Unlimited movies & PS3 games), beach towels and chair rentals, Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, our spacious rooms feature a deep soaking tub, a iPod alarm/radio, and a private furnished lanai. ... more   less 
Reservation Options:
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Also Known As:
Aston Honolulu
Quest Resort Waikiki Beach
Resortquest Waikiki Joy Hotel
Aqua Oasis Honolulu, Hawaii

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