After some initial hiccups about whether I'd paid for breakfast or not, our stay was quite good. Clean room, well-serviced. Staff was excellent; bed, bathroom, Wi-fi were, too. Location is fantastic. We really enjoyed our stay!More
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I stayed the 3rd time in this premier location hotel but was overall disappointed ! Prices have doubled but comfort and service have been cut in half :-(
Everything is old, tired and worn. Bathroom is like a shoebox, no lanai furniture in my room, no microwave in room and housekeeping came only every second day… Parking cost are horrendously high and you wait quite a while for your car. Pool is very small but you don’t need the hotel pool as the beach is just across the road.
Aloha! Thank you for sharing your valuable feedback. We apologize that your experience was not as pleasant as your former stays. If you would like to further discuss your stay, please feel free to give us a call to speak with a guest experience manager. We look forward to hearing from you soon. Mahalo and a hui hou - until we meet again.
Prime location, direct Ocean and sunset view from Oceanfront room. Waikiki beach restaurants and shopping right downstairs and in waling distance. The car rental is also very easy to get from the hotel.
Aloha! Thank you so much for sharing your fantastic feedback. We are happy to hear that you enjoyed your stay and found everything you needed easily. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
First time visiting the beautiful state of Hawaii and let me tell you that Aston Waikiki Beach hotel is my favorite and the best hotel in Honolulu can’t wait to go back every staff is so polite and very respectful
Aloha Norman Howard! Thank you so much for your fantastic feedback. We are happy to hear that you had a great time and would like to thank you for your loyalty. We are looking forward to welcome you back soon! Mahalo and a hui hou - until we meet again.
Absolutely great hotel in the perfect location
The rooms are very clean and tidy and there was plenty of space for us there is a shop on level one for all your bits and pieces and a cafe and take away and some other shops towards the front of the building
There’s a restaurant and bar on level 3 which serves good food and drink
The hotel staff were very polite and friendly
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you enjoyed your stay with us and the convenience of our location. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
This hotel was clean and the staff was very friendly. We had mailed my sons medical supplies weeks in advance and the hotels managers were unable to locate them until I had our travel agent call. Hotel had great views of the waterfront and a close walk to the beach. A kids meal at Tikis was $18 and was disgusting. Processed fake chicken and some fries that could break a tooth. We would have gave the hotel a higher rating itself had it not been for the abundant amount of homelessness around the hotel and in the setting areas on the 1st floor. My 3 yo was trying to eat lunch and we had homeless men trying to take her plate. We did not leave the hotel after dark. Even the park next to the hotel was overran and smelled like marijuana and all the benches were taken with people sleeping and begging. Not exactly what we had expected for our small children.
Aloha! Thank you for sharing your valuable feedback. We apologize that your stay was not what you expected. If you like to further discuss your stay, please feel free to give us a call to speak to a guest experience manager. We look forward to hearing from you soon. Mahalo and a hui hou - until we meet again.
