Close to the beach, clean, staff was cool, smaller sized and beautiful. A nice place to stay on a beautiful island. Waikiki is not at all what it used to be, but Hotel Renew is a winner for sure. Highly recommend!More
Close to the beach, clean, staff was cool, smaller sized and beautiful. A nice place to stay on a beautiful island. Waikiki is not at all what it used to be, but Hotel Renew is a winner for sure. Highly recommend!MoreShow less
Thank you for staying with us, it was great to meet you. We hope the rest of your holiday was just as nice. Take care and we'll see you again soon.
My family and I just finished spending a week at this boutique hotel. Which didn’t disappoint! The hotel is a block from the beach. They offer beach items such as an umbrella towels and snorkel gear. My family and I used them every day that we were here. The room came with two full beds. The shower had good water pressure. It also came with a small refrigerator. The AC was nice and chilled. The hotel is close to amenities like Tikis Grill and Bar and International Market Place.
Thank you so much for staying with us. It was a pleasure to host you and your family. We hope to see you again soon!
Kayla at the front desk was very friendly, helpful, and accommodating to guests needs. We arrived three hours before check in time and she was able to accommodate us for early check in. Hotel is less than a minute walk to the beach and there is an ABC convenience store right across the street. Lots of restaurants and bars within walking distance. Beach umbrellas, towels, chairs, and boogie boards are available for guest use. Rooms has a small fridge, safe deposit box, and a good size television. Beds are comfortable. Parking is small and limited in size. Bed is comfortable. All the hotel staff are amazing, professional, attentive, and courteous. Overall we enjoyed our stay.
We're very appreciative of your stay, and all of the praise for our staff. We hope to welcome you again soon.
Safe travels, and be well.
Frontdesk staff was amazingly friendly and helpful! Super close to Waikiki Beach, ABC Stores, and restaurants. The resort fee includes free beach gear such as towels, chairs, snorkeling stuff. There is a free coffee and newspaper in the lobby. Rooms look renewed with folding shades instead of blackout curtains. The thermostat was new but the AC unit was old and noisy and hidden under the fake box/wall. There were a fridge, hairdryer, iron, TV, and shower essentials. The bathroom was nice and clean with plenty of storage space. The linens were torn and had lots of lint on them. Hallways were filled with trash bags due to COVID-19 safety measures (no room service). The view from the 4th floor was at the parking garage wall. Noisy on evenings.
We apologize that your stay was not as fulfilling as we would've hoped it to be. Hotel Renew remains committed to the health and safety of all our guests and associates. While COVID has prevented us from our "normal" activities, our current procedures are done with all guests in mind.
The staff were very helpful and friendly. The hotel itself was very clean and conveniently located one block away from Waikiki beach and steps away from an ABC store. The room with the King sized bed was very very spacious. Didn't have the best views but still wasn't a bad for saving a couple bucks. The only thing I found mildly annoying was that they had a very limited amount of parking spots so they filled up on parking pretty quick. We parked at Waikiki Banyan Parking lot for the week which was maybe 4 blocks away for $125/week (not bad for Waikiki). It is quite a walk when you're coming back late or when it's raining. We did however enjoy that they had beach towels and snorkel gear available for use that was included in the amenities fee.
We appreciate you coming to enjoying Hotel Renew and all our beautiful Island has to offer. Your feedback is very helpful to us and potential guests. Next time we see you, we'll see about that Ocean View instead!
The service and location were good, but the rooms had many different types of light switches in weird locations. The style of the room lacked cohesion. It seemed like everything was put together as an afterthought.
We appreciate your feedback regarding the decor. We're also happy to know that both the service and location were to your liking and convenient during your stay.
Mahalo and Stay Safe.