location is perfect,wonderful staff very friendly and always wanting to help, the breakfast menu at the restaurant was amazing and value for money, the room was very comfortable. The pool facility is family friendly , the laundry facilities made holiday life comfortable.
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Accommodation costs are low, and facilities are also excellent.And I loved that the location of the hotel was close to the downtown shopping center and Waikiki Beach. However, the problem is that the underground parking space is a little small.
Thank you for sharing this lovely review! We're thrilled to hear that you enjoyed our fantastic location and clean accommodations. We hope to see you again soon. Aloha
The hotel is about 1/4 of mile from the public Waikiki beach. Most likely you won't see much of water from the hotel views as there are other larger hotels blocking the view.
To get to the beach is a quick walk down the street (past McDonald's). The beach is rather packed during the day and is relatively small in the location. The road that backs up to the beach limits the width of the sand so most people are crowded together. The water was cold, since it was January but that was to be expected.
The rooms at the hotel were ok. Nothing spectacular. The balcony was a nice place to sit and relax when the sun wasn't hitting you. The COVID restrictions were a bit annoying, since there was no dine-in restaurant and our "free" breakfast was basically a boiled egg, some sort of bread and a coffee each day. I used the quotes on the free part because for us, it was a mandatory resort fee that made our breakfast free? Anyway, if you are simple eaters like us, this wasn't a bad thing as we used that each day before going out and spending more money on lunch/dinner/drinks.
The shop in the lobby was nice too. It had just about anything we needed and if it didn't the little shops each block had everything anyone would need.
We stayed one night in the hotel.
Our room needs renovation
Check in was quick and professional
This is the first hotel where we need to pay to have our luggages kepts for couple hours.
Surprising
I would rate the hotel average
We did not go to the free breakfast
Location is good
Thank you for staying with us and providing feedback on your experience. We're glad you enjoyed interacting with our friendly and professional staff. We hope you'll consider staying with us for more than just one night on your next visit so that we can show you all of what we have to offer. Mahalo
Stayed here on a business trip. Well worth the price. Perfect location for Waikiki. One block from the beach. Plenty of places to eat within walking distance, some only one block away. Only wished they had a better continental breakfast. The only protein item was hard boiled eggs and everything else was delicious. Try the purple bread.
Thank you for sharing this great feedback! We appreciate your support and look forward to seeing you again soon.
Friendly staff but the hotel really needs an update. Bathrooms small 50” TV and there were free DVDs available in lobby. Pool was small and unimpressive. Free cold breakfast on paper plates with plastic cutlery was monotonous and served in a tiny room.
Thanks for staying with us, Lori. We appreciate your suggestions on how we can improve and we will certainly try to implement some of these moving forward. We hope to see you again soon!
