This company is an embarrassment to good Vacation Rental companies in Hawaii.
I will never use or recommend them to anyone ever again.
Marla actually had her phones fwd to a FULL VM BOX, after instructing us to call her upon arrival.
We were left stranded outside the Condo AT 11:30 AT NIGHTwhen all she had to do was to provide the lockbox number prior to our arrival. 14 Calls and emails and finally at 12 a.m. we had to find a hotel.
She tried denying responsibility claiming she received NONE of my 14 calls and emails.
She is a Liar and should not be employed to represent this company.
The condo as pointed out by other renters has Roaches an AC that sounds like a Motorbike revving. (ONLY COOLS ONE ROOM)The kitchen has bare necessities, one wine glass? NO MOP OR PAIL, really? rice cooker that does not work. No salad bowl, no serving spoons, an insane toilet SET in the middle of a hallway with two sliding doors????
For $230 USD per night a condo Hotel would have served us better,
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